MS critical and update page still not working - 2 months now

  • Thread starter Thread starter ~ Free Spirit ~
  • Start date Start date
F

~ Free Spirit ~

Every HELP page I go to sends me round and round ...... I've tried
everything on the pages and finally end up back on the other "update page"
thats ends me back to this page.

HOW DO I GET THE CRITICAL UPDATES I NEED?????

FS.........
================================

SUPPORT FOR SOFTWARE UPDATES
No-charge e-mail support for the Windows Update site includes: help with Web
site navigation, site content quality or error messages, and basic download
assistance. All other assistance, including installation and setup issues,
is available via our Personal and Professional support offerings at
http://support.microsoft.com/. For MSN products, visit http://help.msn.com/.
In some cases a support fee may apply, so please check the sites for
details.

DEVICE DRIVER SUPPORT
No-charge install/uninstall support is available via e-mail on Windows
Update Site Support. For issues beyond the installation/uninstallation of
drivers, you can find a full listing of support options at
http://support.microsoft.com/. In some cases a support fee may apply, so
please check the site for details.

Note Microsoft's support services are subject to Microsoft's then-current
prices, terms, and conditions, which are subject to change without notice.

Outside the United States and Canada

For support information outside the U.S. and Canada, contact your local
subsidiary. For the most recent listing, please visit
http://support.microsoft.com/ and select your country or region from the
Worldwide Support list. If there is no Microsoft subsidiary office in your
country/region, please contact the establishment from which you obtained
your Microsoft product.
 
R.V.Daffin said:
try this
http://v4.windowsupdate.microsoft.com/en/default.asp
Click to expand...
===============
I've already posted several times that all I get is THIS (see below) at the
above website. Why are you sending me to the page that doesn't work? :-)
They do not reply to any feedback, not even an acknowledgement that they
received your email. This page just sends you on a merry chase with no
answers to the problem.

-----------start
Windows Update Error


Windows Update has encountered an error and cannot display the requested
page. The Windows Update servers are temporarily unavailable. Please try
again later.

If you continue to see this error, send us your feedback.


You can also get online support if you are having problems with Windows
Update.

-----end copy&paste

I already posted the above error as it's the first page I get. It's doesn't
work.... it sends me around and around... do you know of a page that DOES
work?

FS........

===============================
 
~ Free Spirit ~ said:
===============
I've already posted several times
Click to expand...

Not in this thread you didn't.

that all I get is THIS (see below) at the
above website. Why are you sending me to the page that doesn't work?
Click to expand...
:-)

Because the person trying to be helpful didn't know you'd tried that site.
And for what it's worth, no one has any way of knowing that you're having
problems with that site, as it seems to be working just fine. So no one's
sending you to a site that doesn't work...and getting snippy with someone
who is trying to help is a pretty sure way to make sure they don't respond
to you again. Calm down a bit.

The problem appears to be on your computer. Might be a firewall or
permissions issue, might be a problem with your ISP. It's not the web page.
That's coming up just fine. Or at least it is now.
 
D.Currie said:
that all I get is THIS (see below) at the

Because the person trying to be helpful didn't know you'd tried that site.
And for what it's worth, no one has any way of knowing that you're having
problems with that site, as it seems to be working just fine. So no one's
sending you to a site that doesn't work...and getting snippy with someone
who is trying to help is a pretty sure way to make sure they don't respond
to you again. Calm down a bit.
Click to expand...

** Did you see my :-) ? I didn't think MS would have a non-working page
for 2 months, but then who knows? I know they want to get rid of W98 and
move on. I'm simply worn out and stressed out with all the problems and
aggravation with W-XP and now this problem with the MS update site not
working with my W98SE anymore. I'm so tired of trying fixes and workarounds
that aren't working! I never had a problem getting the updates before.
This is new. I've spent several hours trying everything everyone suggested
and still nothing.
The problem appears to be on your computer. Might be a firewall or
permissions issue, might be a problem with your ISP. It's not the web page.
That's coming up just fine. Or at least it is now.
Click to expand...

** It comes up fine but can't scan and tell me what updates I need. I get
the error. I shut off the Firewall and Norton both and it still don't work.
My ISP wouldn't have a problem for 2 months - people's complaints would have
had him fix anything like that. He's very responsive to problems we have.
I don't need permission on W98SE. That update site always worked before.
Even sending for the (*&^%$# CD was a hassle as the MS website kept telling
me I don't have a "valid" address... never mind I've lived here 15 years
and know my address. :o) It took 4 TRIES! I'm off to bed before I
implode.......

FS........
 
-----Original Message-----




** Did you see my :-) ? I didn't think MS would have a non-working page
for 2 months, but then who knows? I know they want to get rid of W98 and
move on. I'm simply worn out and stressed out with all the problems and
aggravation with W-XP and now this problem with the MS update site not
working with my W98SE anymore. I'm so tired of trying fixes and workarounds
that aren't working! I never had a problem getting the updates before.
This is new. I've spent several hours trying everything everyone suggested
and still nothing.
It's not the web
page.

** It comes up fine but can't scan and tell me what updates I need. I get
the error. I shut off the Firewall and Norton both and it still don't work.
My ISP wouldn't have a problem for 2 months - people's complaints would have
had him fix anything like that. He's very responsive to problems we have.
I don't need permission on W98SE. That update site always worked before.
Even sending for the (*&^%$# CD was a hassle as the MS website kept telling
me I don't have a "valid" address... never mind I've lived here 15 years
and know my address. :o) It took 4 TRIES! I'm off to bed before I
implode.......

FS........
Click to expand...

Where in your original post did you say that you were
trying to update 98? Do you think that might be useful
information to someone trying to help you? Do you think
it might be better to post in the appropriate group?

When you go through life with everything always fouling up
and the same problems don't seem to be happening to other
people, did you ever consider that the problem might be
YOU?
 
Free Spirit,
Did you try the link I supplied you in a previous post ?
At the time, I did not understand you to say that you were trying to update
a Windows 98 machine. That may have nothing to do with the problem, but
maybe it does. That link works for me , so----
the problem seems to be within your machine, possibly in the settings etc.
Anyway, since it is a W98 why not try on that site ?
Wish I could be of more help.

Mad Max
 
After reading "MANY" threads initiated by the OP, I have come to the
conclusion, there is a severe malfunction in the keyboard/chair interface.
On-hand assistance by a competent PC user is recommended to correct this
problem.

IMNSHO, JAX
 
Wislu Plethora said:
Where in your original post did you say that you were
trying to update 98? Do you think that might be useful
information to someone trying to help you? Do you think
it might be better to post in the appropriate group?
Click to expand...

$$ I did. I also asked at the Update NG.
When you go through life with everything always fouling up
Click to expand...

$$ Excuse me, but YOU know nothing about my life do you? I'm just another
name on the internet.
and the same problems don't seem to be happening to other
people,
Click to expand...

$$ You haven't been online very long I take it. Try reading the other MS
newsgroups and see the problems people are having with all versions of W,
and their computers in general (and scanners, and printers, and laptops.)

did you ever consider that the problem might be
YOU?
Click to expand...

$$ If you don't want to help people why bother replying to their posts?
Why are YOU here? Are you trying to make MS look bad? If I annoy you.
killfile me. It's easy - a few clicks and you'll never see my posts again.

FS........
 
JAX said:
After reading "MANY" threads initiated by the OP, I have come to the
conclusion, there is a severe malfunction in the keyboard/chair interface.
On-hand assistance by a competent PC user is recommended to correct this
problem.
Click to expand...
================
And here I thought it said windows.NEWUSERS. I think you're in the *wrong*
newsgroup. It doesn't say COMPETENT, EXPERIENCED, LONGTIME, TECH-WISE
users. I'm sure there's a NG where you will find them - although if they
were that competent and perfect they wouldn't be asking for help on a NG
would they? :o)

[______] <--- Bozo Bin aka Killfile.

<PLUNK>

[_>:-O_] <---- You in the BB!

Ahhhhhhhh,..... peace and quiet.

FS....... a windowsxp.NEWUSER
 
Free Spirit,

You have responded with exactly what I would expect. You are always
argumentative in your replies to those who try to help you! It is no "skin
off my teeth" but, try listening instead of arguing for a change.

JAX

~ Free Spirit ~ said:
JAX said:
After reading "MANY" threads initiated by the OP, I have come to the
conclusion, there is a severe malfunction in the keyboard/chair interface.
On-hand assistance by a competent PC user is recommended to correct this
problem.
Click to expand...
================
And here I thought it said windows.NEWUSERS. I think you're in the *wrong*
newsgroup. It doesn't say COMPETENT, EXPERIENCED, LONGTIME, TECH-WISE
users. I'm sure there's a NG where you will find them - although if they
were that competent and perfect they wouldn't be asking for help on a NG
would they? :o)

[______] <--- Bozo Bin aka Killfile.

<PLUNK>

[_>:-O_] <---- You in the BB!

Ahhhhhhhh,..... peace and quiet.

FS....... a windowsxp.NEWUSER
Click to expand...
 
~ Free Spirit ~ said:
================
And here I thought it said windows.NEWUSERS.
Click to expand...


You might also note that is says WINDOWS XP right before new users.


I think you're in the *wrong*
newsgroup. It doesn't say COMPETENT, EXPERIENCED, LONGTIME, TECH-WISE
users. I'm sure there's a NG where you will find them - although if they
were that competent and perfect they wouldn't be asking for help on a NG
would they? :o)

[______] <--- Bozo Bin aka Killfile.

<PLUNK>

[_>:-O_] <---- You in the BB!

Ahhhhhhhh,..... peace and quiet.

FS....... a windowsxp.NEWUSER
Click to expand...


Except that your question has NOTHING to do with Windows XP. You're asking
about your computer with Windows 98, which it appears you are not such a new
user with. Or that's the way it appears from some of your previous posts.

I think some of your frustration comes from communication problems. You ask
questions, but don't give all the pertinant details. In this case, you're
asking questions on a Windows XP group, where you've posted XP questions
before, but you fail to mention that your problem is with a computer running
Windows 98.

So you get answers that apply to Windows XP, and you respond by saying that
Windows 98 doesn't have that...

How on earth is anyone to know that you're running Windows 98 if you don't
tell anyone?

Many of your posts are like that. You ask something, you get an answer based
on what you've said, but then you add more information with a snippy
attitude that sounds like you think we should have known what you were
thinking.

Your first response to the first person who tried to help you in this thread
is a fine example... you started by saying that you'd already posted several
times...

That's fine, but it's doubtful that many people read all of the threads on
this group, so it's unreasonable to assume that anyone will be working from
any more information than what you've written in the current thread.
Getting snippy with someone because they haven't read a previous post isn't
going to make them want to help you.

Perhaps you need to spend a little more time composing your questions so
that someone answering you will have all the information they need. Or at
least the most critical information.
 
~ Free Spirit ~ said:
** Did you see my :-) ? I didn't think MS would have a non-working page
for 2 months, but then who knows?
Click to expand...

I have no idea what you THINK. I can only reply based on what you've
WRITTEN.

I know they want to get rid of W98 and
move on. I'm simply worn out and stressed out with all the problems and
aggravation with W-XP and now this problem with the MS update site not
working with my W98SE anymore. I'm so tired of trying fixes and workarounds
that aren't working! I never had a problem getting the updates before.
This is new. I've spent several hours trying everything everyone suggested
and still nothing.
Click to expand...

Possibly because you're getting WIndows XP solutions to a Windows 98
problem.

** It comes up fine but can't scan and tell me what updates I need. I get
the error. I shut off the Firewall and Norton both and it still don't work.
My ISP wouldn't have a problem for 2 months - people's complaints would have
had him fix anything like that. He's very responsive to problems we have.
Click to expand...

It might not be the ISP with regards to everyone who uses it, but ISP
problems with regards to the way it's set up on your computer.
 
Mad Max said:
Free Spirit,
Did you try the link I supplied you in a previous post ?
At the time, I did not understand you to say that you were trying to update
a Windows 98 machine. That may have nothing to do with the problem, but
maybe it does. That link works for me , so----
Click to expand...

## Yes I tried it - that's the EXACT same page that doesn't work for me
anymore. Here is the error I got 3 seconds ago:
=======> C&P from the MS site.

Windows Update Error


Windows Update has encountered an error and cannot display the requested
page. The Windows Update servers are temporarily unavailable. Please try
again later.

If you continue to see this error, send us your feedback.



You can also get online support if you are having problems with Windows
Update.

======
The problem seems to be within your machine, possibly in the settings etc.

# What settings can I change? Which ones? I already tried dumping the
cache etc.
Anyway, since it is a W98 why not try on that site ?
Wish I could be of more help.
Click to expand...

# I already did - nothing they suggested there worked. I was hoping
someone here may have a solution. I sent for the free CD. I guess I'll
have to settle for that.

FS............
 
~ Free Spirit ~ said:
## Yes I tried it - that's the EXACT same page that doesn't work for me
anymore. Here is the error I got 3 seconds ago:
=======> C&P from the MS site.

Windows Update Error


Windows Update has encountered an error and cannot display the requested
page. The Windows Update servers are temporarily unavailable. Please try
again later.

If you continue to see this error, send us your feedback.



You can also get online support if you are having problems with Windows
Update.

======
The problem seems to be within your machine, possibly in the settings etc.

# What settings can I change? Which ones? I already tried dumping the
cache etc.


# I already did - nothing they suggested there worked. I was hoping
someone here may have a solution. I sent for the free CD. I guess I'll
have to settle for that.

FS............
Click to expand...
The update on that CD is basically everything included in 98 Second Edition,
which is what, 5 years old now? Seems a bit late to be very excited about
that update if you haven't got it by now. Unless of course you managed to
order the XP critical updates which isn't going to do much for your Win98
computer.
 
Ah. I was looking at the Win98 update page where the only CD is an update
that's pretty much what's included in SE.
 
D.Currie said:
The update on that CD is basically everything included in 98 Second Edition,
which is what, 5 years old now? Seems a bit late to be very excited about
that update if you haven't got it by now. Unless of course you managed to
order the XP critical updates which isn't going to do much for your Win98
computer.
Click to expand...
 
<snipped for clarity>

Hello,

(Ok, both sides please take deep breaths... in, out...<grin>)

This may not be of any help, but have you by any chance scanned for
viruses and ad/spyware? (I recommend AVG AntiVirus (www.grisoft.com)
and either AdAware or Spybot (www.lavasoft.de or ?) AVG is set to run
every night and update auto every 2 days, and I run AdAware at least
once a week).

For some reason this sounds like a similar problem a few months ago
with a virus (Blaster I think... which is starting to make the rounds
again). It kept people from being able to access the Windows Update
site.

Fritz216
 
~ Free Spirit ~ said:
---------------
It's for my W98SE PC. Who knows what it'll contain. Do you have a better
idea of how I can get the NEW updates? Everything suggested failed to work

FS.........
Click to expand...

1) Take it to a repair shop.

2) Ask in a Windows 98 group where you are more likely to find people who
use that OS.
 
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