MS article 834005 (Outlook will not exit)

  • Thread starter Thread starter Kenoc
  • Start date Start date
K

Kenoc

How do I get the hot fix that is described in the MS
article 834005. Waiting for the next SP release I don't
think is an Option as it may take a long time or not at
all.
 
Hi - it says how right in the article - you need to call MS. They shouldn't
charge you for the call ;-)
----------------------------------
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Office 2000 service
pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
 
In the article that u found everything in that article
has to apply to u exactly or the hotfix won't work and
may make things worse.. U can usually get the hotfix from
a Microsoft Customer Service agent or they will direct u
to a front line agent for the fix..
 
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