Piet said:
I have a problem with my display. Lines in files are just jumping up and
down at will and so does pictures in a viewer program.
Where can I look and what can I do to stop this irritating problem ?
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
Your description of what is happening isn't really detailed enough and you
left out all the information about your computer, but since you say the
problem is with your display:
A. Download the latest drivers for your video card. See below as to where to
get them. Uninstall the old drivers first from Control Panel>Programs &
Features.
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows
If you have installed drivers from Windows Update, you can roll them back:
Roll Back Troublesome Device Drivers in Windows Vista from the How-To Geek -
http://tinyurl.com/346lox
If that solves it, you're done. If it doesn't...
B. Possibly your video card is failing. If you have a desktop computer,
uninstall the video card and replace it with a known-working one. If you
have a laptop computer (or a desktop under warranty), contact the computer
mftr.'s tech support for repair/replacement.
If you need more help, please review these links first:
How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
Malke