Moving Emails in a Contacts Casues Not Found Error

[Guest]

I have O2003 (all patches). I normally save my emails with my contacts. Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error "Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork - still
no luck.

Any ideas?

Shawn

 

[Russ Valentine [MVP-Outlook]]

You do what?
When I read your post, it seems to say you are trying to store Mail Items in
a Contacts Folder.
Surely that is not the case.
What is?

 

[Guest]

Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox. I do
not use my Inbox to save emails. For each of my contacts, when I receive an
email, I use the Insert Item Command and insert the email into the Notes for
the contact. This allows me to have a history of correspondence within the
notes of the individual for a particualr subject. This has worked fine for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into notes,
if I need to move that email to another location in the notes for the same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and try
to Save (no resizing - just move the email within the notes), I get the error
with "Microsoft Office Outlook" in the dialog title and the text "Not Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I have
alsways done it in this manner. If there is a better way to do this, can you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take time.

Shawn

You do what?
When I read your post, it seems to say you are trying to store Mail Items in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]

I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Judy Gleeson MVP Outlook]

You could leave the email in the mail folder (Inbox and Sent) and click
the Activities Tab of the Contact to see all incoming and outgoing emails.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox. I do
not use my Inbox to save emails. For each of my contacts, when I receive an
email, I use the Insert Item Command and insert the email into the Notes for
the contact. This allows me to have a history of correspondence within the
notes of the individual for a particualr subject. This has worked fine for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into notes,
if I need to move that email to another location in the notes for the same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and try
to Save (no resizing - just move the email within the notes), I get the error
with "Microsoft Office Outlook" in the dialog title and the text "Not Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I have
alsways done it in this manner. If there is a better way to do this, can you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take time.

Shawn

You do what?
When I read your post, it seems to say you are trying to store Mail Items in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]

I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Russ Valentine [MVP-Outlook]]

The Notes field was never intended for storing emails, nor does it have that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab in the
Contact Record will pull up a record of each email you have from that
Contact.
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox. I
do
not use my Inbox to save emails. For each of my contacts, when I receive
an
email, I use the Insert Item Command and insert the email into the Notes
for
the contact. This allows me to have a history of correspondence within
the
notes of the individual for a particualr subject. This has worked fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into
notes,
if I need to move that email to another location in the notes for the same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and
try
to Save (no resizing - just move the email within the notes), I get the
error
with "Microsoft Office Outlook" in the dialog title and the text "Not
Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I
have
alsways done it in this manner. If there is a better way to do this, can
you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take
time.

Shawn

You do what?
When I read your post, it seems to say you are trying to store Mail Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]

I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Judy Gleeson MVP Outlook]

Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

The Notes field was never intended for storing emails, nor does it have that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab in the
Contact Record will pull up a record of each email you have from that
Contact.
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox. I
do
not use my Inbox to save emails. For each of my contacts, when I receive
an
email, I use the Insert Item Command and insert the email into the Notes
for
the contact. This allows me to have a history of correspondence within
the
notes of the individual for a particualr subject. This has worked fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into
notes,
if I need to move that email to another location in the notes for the same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and
try
to Save (no resizing - just move the email within the notes), I get the
error
with "Microsoft Office Outlook" in the dialog title and the text "Not
Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I
have
alsways done it in this manner. If there is a better way to do this, can
you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take
time.

Shawn

You do what?
When I read your post, it seems to say you are trying to store Mail Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Guest]

Thanks for the feedback and I'll consider those options. Even if notes
wasn't designed to include emails, the capability existed and I used it (good
or bad) for some number of years. Its ust how I used the program. I still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

The Notes field was never intended for storing emails, nor does it have that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab in the
Contact Record will pull up a record of each email you have from that
Contact.
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox. I
do
not use my Inbox to save emails. For each of my contacts, when I receive
an
email, I use the Insert Item Command and insert the email into the Notes
for
the contact. This allows me to have a history of correspondence within
the
notes of the individual for a particualr subject. This has worked fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into
notes,
if I need to move that email to another location in the notes for the same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and
try
to Save (no resizing - just move the email within the notes), I get the
error
with "Microsoft Office Outlook" in the dialog title and the text "Not
Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I
have
alsways done it in this manner. If there is a better way to do this, can
you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to store Mail Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Russ Valentine [MVP-Outlook]]

You're in uncharted waters. I've never seen anyone who has tried to store
that many emails in the wrong folder. The possibilities for corruption are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes fields?
--
Russ Valentine
[MVP-Outlook]

Thanks for the feedback and I'll consider those options. Even if notes
wasn't designed to include emails, the capability existed and I used it
(good
or bad) for some number of years. Its ust how I used the program. I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!

The Notes field was never intended for storing emails, nor does it have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab in the
Contact Record will pull up a record of each email you have from that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in my Inbox.
I
do
not use my Inbox to save emails. For each of my contacts, when I receive
an
email, I use the Insert Item Command and insert the email into the Notes
for
the contact. This allows me to have a history of correspondence within
the
notes of the individual for a particualr subject. This has worked fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into
notes,
if I need to move that email to another location in the notes for the
same
contact, I get the error. After I move the email, the email has a square
around it with square dots for resizing. If after I move the email and
try
to Save (no resizing - just move the email within the notes), I get the
error
with "Microsoft Office Outlook" in the dialog title and the text "Not
Found"
in the dialog with only the choice of OK button. At that point, I cannot
save the contact.

I'm sure there are other options for saving emails, history, etc. but I
have
alsways done it in this manner. If there is a better way to do this,
can
you
point me in that direction so I can read some items. In the interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I have
around 20,000 contacts and hundreds of tasks. Changing over will take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to store Mail Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my contacts.
Not
sure when it started, but when I move an email (drag and drop) within a
contact or between contacts, and then try to save, I now get an error
"Not
Found" with an OK button. It seems I cannot move emails saved within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new fork -
still
no luck.

Any ideas?

Shawn

 

[Guest]

Russ:

Thanks. I have not converted to a UNICODE PST file as I am not familar with
that option. I have always used one PST file for years - nothing different.
It has always worked find for as long as I have used the software - well
until this issue. My backup is my one PST file each night. Am I
mis-understandin your question?

Shawn

You're in uncharted waters. I've never seen anyone who has tried to store
that many emails in the wrong folder. The possibilities for corruption are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes fields?
--
Russ Valentine
[MVP-Outlook]

Thanks for the feedback and I'll consider those options. Even if notes
wasn't designed to include emails, the capability existed and I used it
(good
or bad) for some number of years. Its ust how I used the program. I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


The Notes field was never intended for storing emails, nor does it
have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab in
the
Contact Record will pull up a record of each email you have from that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in my
Inbox.
I
do
not use my Inbox to save emails. For each of my contacts, when I
receive
an
email, I use the Insert Item Command and insert the email into the
Notes
for
the contact. This allows me to have a history of correspondence
within
the
notes of the individual for a particualr subject. This has worked
fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email into
notes,
if I need to move that email to another location in the notes for
the
same
contact, I get the error. After I move the email, the email has a
square
around it with square dots for resizing. If after I move the email
and
try
to Save (no resizing - just move the email within the notes), I get
the
error
with "Microsoft Office Outlook" in the dialog title and the text
"Not
Found"
in the dialog with only the choice of OK button. At that point, I
cannot
save the contact.

I'm sure there are other options for saving emails, history, etc.
but I
have
alsways done it in this manner. If there is a better way to do
this,
can
you
point me in that direction so I can read some items. In the
interim,
however, if I change it will be awhile. My PST file is 7.5 GB and I
have
around 20,000 contacts and hundreds of tasks. Changing over will
take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to store Mail
Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my
contacts.
Not
sure when it started, but when I move an email (drag and drop)
within a
contact or between contacts, and then try to save, I now get an
error
"Not
Found" with an OK button. It seems I cannot move emails saved
within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE
utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new
fork -
still
no luck.

Any ideas?

Shawn

 

[Russ Valentine [MVP-Outlook]]

What you claim, if accurate, would be a medical marvel. Only the new PST
files created in Outlook 2003 (UNICODE) can exceed 1.8GB in size. All others
just explode when they get beyond that size.
If indeed your PST file is 7.5 GB and is not a UNICODE file, it is corrupt
beyond all repair. Its size defies explanation.
Come on. Is it really that big? How are you examining its size?
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I have not converted to a UNICODE PST file as I am not familar
with
that option. I have always used one PST file for years - nothing
different.
It has always worked find for as long as I have used the software - well
until this issue. My backup is my one PST file each night. Am I
mis-understandin your question?

Shawn

You're in uncharted waters. I've never seen anyone who has tried to store
that many emails in the wrong folder. The possibilities for corruption
are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes fields?
--
Russ Valentine
[MVP-Outlook]

Thanks for the feedback and I'll consider those options. Even if notes
wasn't designed to include emails, the capability existed and I used it
(good
or bad) for some number of years. Its ust how I used the program. I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

:


Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


The Notes field was never intended for storing emails, nor does it
have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab
in
the
Contact Record will pull up a record of each email you have from
that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in my
Inbox.
I
do
not use my Inbox to save emails. For each of my contacts, when I
receive
an
email, I use the Insert Item Command and insert the email into
the
Notes
for
the contact. This allows me to have a history of correspondence
within
the
notes of the individual for a particualr subject. This has
worked
fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email
into
notes,
if I need to move that email to another location in the notes for
the
same
contact, I get the error. After I move the email, the email has
a
square
around it with square dots for resizing. If after I move the
email
and
try
to Save (no resizing - just move the email within the notes), I
get
the
error
with "Microsoft Office Outlook" in the dialog title and the text
"Not
Found"
in the dialog with only the choice of OK button. At that point,
I
cannot
save the contact.

I'm sure there are other options for saving emails, history, etc.
but I
have
alsways done it in this manner. If there is a better way to do
this,
can
you
point me in that direction so I can read some items. In the
interim,
however, if I change it will be awhile. My PST file is 7.5 GB
and I
have
around 20,000 contacts and hundreds of tasks. Changing over will
take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to store
Mail
Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my
contacts.
Not
sure when it started, but when I move an email (drag and drop)
within a
contact or between contacts, and then try to save, I now get
an
error
"Not
Found" with an OK button. It seems I cannot move emails saved
within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE
utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new
fork -
still
no luck.

Any ideas?

Shawn

 

[Guest]

Russ - I have Outlook 2003. I didn't realize the new format of the PST file
in Outlook 2003 uses the UNICODE format by default. I just converted my old
PST file and used it and didn't think twice about it when I went to 2003
since I needed the capability of a larger PST file. Yes, I did run into the
2 GB limit with 97-2002 PST files and that is one of the main reasons I went
to 2003. Mine too did explode when I got to the 2 GB size in the old
versions of Outlook.

What you claim, if accurate, would be a medical marvel. Only the new PST
files created in Outlook 2003 (UNICODE) can exceed 1.8GB in size. All others
just explode when they get beyond that size.
If indeed your PST file is 7.5 GB and is not a UNICODE file, it is corrupt
beyond all repair. Its size defies explanation.
Come on. Is it really that big? How are you examining its size?
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I have not converted to a UNICODE PST file as I am not familar
with
that option. I have always used one PST file for years - nothing
different.
It has always worked find for as long as I have used the software - well
until this issue. My backup is my one PST file each night. Am I
mis-understandin your question?

Shawn

You're in uncharted waters. I've never seen anyone who has tried to store
that many emails in the wrong folder. The possibilities for corruption
are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes fields?
--
Russ Valentine
[MVP-Outlook]
Thanks for the feedback and I'll consider those options. Even if notes
wasn't designed to include emails, the capability existed and I used it
(good
or bad) for some number of years. Its ust how I used the program. I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

:


Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field
Chooser and Group by Box!!


The Notes field was never intended for storing emails, nor does it
have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities Tab
in
the
Contact Record will pull up a record of each email you have from
that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in my
Inbox.
I
do
not use my Inbox to save emails. For each of my contacts, when I
receive
an
email, I use the Insert Item Command and insert the email into
the
Notes
for
the contact. This allows me to have a history of correspondence
within
the
notes of the individual for a particualr subject. This has
worked
fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and email
into
notes,
if I need to move that email to another location in the notes for
the
same
contact, I get the error. After I move the email, the email has
a
square
around it with square dots for resizing. If after I move the
email
and
try
to Save (no resizing - just move the email within the notes), I
get
the
error
with "Microsoft Office Outlook" in the dialog title and the text
"Not
Found"
in the dialog with only the choice of OK button. At that point,
I
cannot
save the contact.

I'm sure there are other options for saving emails, history, etc.
but I
have
alsways done it in this manner. If there is a better way to do
this,
can
you
point me in that direction so I can read some items. In the
interim,
however, if I change it will be awhile. My PST file is 7.5 GB
and I
have
around 20,000 contacts and hundreds of tasks. Changing over will
take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to store
Mail
Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with my
contacts.
Not
sure when it started, but when I move an email (drag and drop)
within a
contact or between contacts, and then try to save, I now get
an
error
"Not
Found" with an OK button. It seems I cannot move emails saved
within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE
utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a new
fork -
still
no luck.

Any ideas?

Shawn

 

[Russ Valentine [MVP-Outlook]]

Rather a lot of information you've left out. How did you "convert" this
file? As the real information eventually trickles in, we are left back in
uncharted waters. You have stored vast amounts of information in a field
that does not have the capacity to handle it. I've seen no one who has ever
done this. I'll gladly yield to anyone who has.
--
Russ Valentine
[MVP-Outlook]

Russ - I have Outlook 2003. I didn't realize the new format of the PST
file
in Outlook 2003 uses the UNICODE format by default. I just converted my
old
PST file and used it and didn't think twice about it when I went to 2003
since I needed the capability of a larger PST file. Yes, I did run into
the
2 GB limit with 97-2002 PST files and that is one of the main reasons I
went
to 2003. Mine too did explode when I got to the 2 GB size in the old
versions of Outlook.

What you claim, if accurate, would be a medical marvel. Only the new PST
files created in Outlook 2003 (UNICODE) can exceed 1.8GB in size. All
others
just explode when they get beyond that size.
If indeed your PST file is 7.5 GB and is not a UNICODE file, it is
corrupt
beyond all repair. Its size defies explanation.
Come on. Is it really that big? How are you examining its size?
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks. I have not converted to a UNICODE PST file as I am not familar
with
that option. I have always used one PST file for years - nothing
different.
It has always worked find for as long as I have used the software -
well
until this issue. My backup is my one PST file each night. Am I
mis-understandin your question?

Shawn

:

You're in uncharted waters. I've never seen anyone who has tried to
store
that many emails in the wrong folder. The possibilities for corruption
are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes
fields?
--
Russ Valentine
[MVP-Outlook]
Thanks for the feedback and I'll consider those options. Even if
notes
wasn't designed to include emails, the capability existed and I used
it
(good
or bad) for some number of years. Its ust how I used the program.
I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

:


Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use
the
Field
Chooser and Group by Box!!


message
The Notes field was never intended for storing emails, nor does
it
have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities
Tab
in
the
Contact Record will pull up a record of each email you have
from
that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in
my
Inbox.
I
do
not use my Inbox to save emails. For each of my contacts,
when I
receive
an
email, I use the Insert Item Command and insert the email into
the
Notes
for
the contact. This allows me to have a history of
correspondence
within
the
notes of the individual for a particualr subject. This has
worked
fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and
email
into
notes,
if I need to move that email to another location in the notes
for
the
same
contact, I get the error. After I move the email, the email
has
a
square
around it with square dots for resizing. If after I move the
email
and
try
to Save (no resizing - just move the email within the notes),
I
get
the
error
with "Microsoft Office Outlook" in the dialog title and the
text
"Not
Found"
in the dialog with only the choice of OK button. At that
point,
I
cannot
save the contact.

I'm sure there are other options for saving emails, history,
etc.
but I
have
alsways done it in this manner. If there is a better way to
do
this,
can
you
point me in that direction so I can read some items. In the
interim,
however, if I change it will be awhile. My PST file is 7.5 GB
and I
have
around 20,000 contacts and hundreds of tasks. Changing over
will
take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to
store
Mail
Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with
my
contacts.
Not
sure when it started, but when I move an email (drag and
drop)
within a
contact or between contacts, and then try to save, I now
get
an
error
"Not
Found" with an OK button. It seems I cannot move emails
saved
within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE
utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a
new
fork -
still
no luck.

Any ideas?

Shawn

 

[Guest]

Russ - I've been using Outlook since I think 97. I eventually got to the 2GB
size and went to O2003. I know I created a new PST file since I don't know
of any direct conversion. I may have imported the data between the two PST
files or maybe copied the data between the two PST files. I just don't
remember as that was maybe three years ago. I've always used Outlook in this
format since day one since there was no mention not to use it in this format
that I was aware of in using the software. Its just how I used it. The
software allowed the capability so I used it in the manner.

I'm not sure what information you are asking for. Yes I may be in uncharted
waters and maybe I have reached some limit or problem, so I'm looking for
help on a possible fix or other options.

As a test, I just created a new 2003 PST file and had the exact same
problem. I inserted a couple of emails into the contacts notes, moved the
emails, and was not able to save the contact. This is a brand new PST file
with the default form.

Rather a lot of information you've left out. How did you "convert" this
file? As the real information eventually trickles in, we are left back in
uncharted waters. You have stored vast amounts of information in a field
that does not have the capacity to handle it. I've seen no one who has ever
done this. I'll gladly yield to anyone who has.
--
Russ Valentine
[MVP-Outlook]

Russ - I have Outlook 2003. I didn't realize the new format of the PST
file
in Outlook 2003 uses the UNICODE format by default. I just converted my
old
PST file and used it and didn't think twice about it when I went to 2003
since I needed the capability of a larger PST file. Yes, I did run into
the
2 GB limit with 97-2002 PST files and that is one of the main reasons I
went
to 2003. Mine too did explode when I got to the 2 GB size in the old
versions of Outlook.

What you claim, if accurate, would be a medical marvel. Only the new PST
files created in Outlook 2003 (UNICODE) can exceed 1.8GB in size. All
others
just explode when they get beyond that size.
If indeed your PST file is 7.5 GB and is not a UNICODE file, it is
corrupt
beyond all repair. Its size defies explanation.
Come on. Is it really that big? How are you examining its size?
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I have not converted to a UNICODE PST file as I am not familar
with
that option. I have always used one PST file for years - nothing
different.
It has always worked find for as long as I have used the software -
well
until this issue. My backup is my one PST file each night. Am I
mis-understandin your question?

Shawn

:

You're in uncharted waters. I've never seen anyone who has tried to
store
that many emails in the wrong folder. The possibilities for corruption
are
endless.
I assume at some point you converted to a UNICODE PST file?
Do you have backups of your data before you overloaded the Notes
fields?
--
Russ Valentine
[MVP-Outlook]
Thanks for the feedback and I'll consider those options. Even if
notes
wasn't designed to include emails, the capability existed and I used
it
(good
or bad) for some number of years. Its ust how I used the program.
I
still
have my issue that I need to resolve in the interim. Thaks again.

Shawn

:


Hey Russ - snap! Same time, opposite ends of the world.

I'm off to bed now.


Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use
the
Field
Chooser and Group by Box!!


message
The Notes field was never intended for storing emails, nor does
it
have
that
capacity.
Store Mail Items in Mail Folders.
There is no need to do what you've done since the Activities
Tab
in
the
Contact Record will pull up a record of each email you have
from
that
Contact.
--
Russ Valentine
[MVP-Outlook]
Russ:

Thanks. I only have one InBox and keep none of my emails in
my
Inbox.
I
do
not use my Inbox to save emails. For each of my contacts,
when I
receive
an
email, I use the Insert Item Command and insert the email into
the
Notes
for
the contact. This allows me to have a history of
correspondence
within
the
notes of the individual for a particualr subject. This has
worked
fine
for
as many years as I have been using Outlook.

The issue I'm running into now is that after I insert and
email
into
notes,
if I need to move that email to another location in the notes
for
the
same
contact, I get the error. After I move the email, the email
has
a
square
around it with square dots for resizing. If after I move the
email
and
try
to Save (no resizing - just move the email within the notes),
I
get
the
error
with "Microsoft Office Outlook" in the dialog title and the
text
"Not
Found"
in the dialog with only the choice of OK button. At that
point,
I
cannot
save the contact.

I'm sure there are other options for saving emails, history,
etc.
but I
have
alsways done it in this manner. If there is a better way to
do
this,
can
you
point me in that direction so I can read some items. In the
interim,
however, if I change it will be awhile. My PST file is 7.5 GB
and I
have
around 20,000 contacts and hundreds of tasks. Changing over
will
take
time.

Shawn

:

You do what?
When I read your post, it seems to say you are trying to
store
Mail
Items
in
a Contacts Folder.
Surely that is not the case.
What is?
--
Russ Valentine
[MVP-Outlook]
I have O2003 (all patches). I normally save my emails with
my
contacts.
Not
sure when it started, but when I move an email (drag and
drop)
within a
contact or between contacts, and then try to save, I now
get
an
error
"Not
Found" with an OK button. It seems I cannot move emails
saved
within a
contact now.

I just did a detect and repair and also ran the SCANPST.EXE
utiltiy.
It did find errors so I let it fix it. Still no luck.

I created a new PST, used a new form, imported name into a
new
fork -
still
no luck.

Any ideas?

Shawn

 

[Guest]

Russ - I took out some data did a properties on the file. It is
5,855,192,064 bytes (close to 6 GB). I took out about 1.5 GB and still the
same problem.

I did a folder size and here is what i have:

Contacts - 4136157 KB
Tasks - 1280025 KB

I have other folders with data in them but these are the two biggest.

I have done a detect and repair and all updates. I am now going to do a
complete reinstall and if that doesn't work and uninstall/reinstall.

If there is a location that tells me how Outlook was designed to be used,
can you point me in that direction. I see the activities tabs, links, etc,
but to make this changeit will take alot of effort on my end. I have over
ten years of data in the current format.

Shawn

 

[Russ Valentine [MVP-Outlook]]

What I meant is that I've never seen anyone try to do this so I have no
solutions for you. I've never seen mail stored in a Contacts Folder, let
alone a Notes field. Mail should only be stored in Mail Folders.
Looks like no one else has run across this either. None of the other MVP's
I've talked to have seen it.

 

[Guest]

Russ - Thanks. Looks like I am definitely in new uncharted waters. I
appreciate your help. If you don't mind, let me explain to you what I do
(short summary). Maybe you can provide some guidance of what I should do in
using Outlook.

Lets assume I add a contact since someone asks for information. I add the
contact and in the notes I add text asking what they required. I then insert
the email they sent and my reply email in the notes. Any attachments (e.g.,
Excel files) I also include in the notes. As there is more correspondence, I
update the notes with what happened and any new emails sent back and forth.
This makes it very easy for me to get to any client, any day, and look to see
what has happened. It also allows me to see any correspondence at that time.

You say to use mail folder to keep emails. Are you suggesting all emails
sent / receive be stored in a mail folder either in the Inbox or another
folder? Are emails sent/received automatically logged in the Activities tab?
I'm not looking for a tutorial on how to do this, just a starting point and
maybe some documentation I can read and learn it myself.

Remember, I have around 16,000 contacts all full of notes, emails, etc. and
if I need to go down a different path, I'll do that since this is very key
data that we use.

Since I did a reinstall, same problem. Do you recommend a complete
uninstall and reinstall? Remeber the problem exists even on brand new PST
files, so it is not unique to my large PST file. WIll my key be lost if I
uninstall?

Thanks again for all your help and I do apologize if not all of my
information was clear in describing my problem.

Shawn

What I meant is that I've never seen anyone try to do this so I have no
solutions for you. I've never seen mail stored in a Contacts Folder, let
alone a Notes field. Mail should only be stored in Mail Folders.
Looks like no one else has run across this either. None of the other MVP's
I've talked to have seen it.
--
Russ Valentine
[MVP-Outlook]

Russ - I took out some data did a properties on the file. It is
5,855,192,064 bytes (close to 6 GB). I took out about 1.5 GB and still
the
same problem.

I did a folder size and here is what i have:

Contacts - 4136157 KB
Tasks - 1280025 KB

I have other folders with data in them but these are the two biggest.

I have done a detect and repair and all updates. I am now going to do a
complete reinstall and if that doesn't work and uninstall/reinstall.

If there is a location that tells me how Outlook was designed to be used,
can you point me in that direction. I see the activities tabs, links,
etc,
but to make this changeit will take alot of effort on my end. I have over
ten years of data in the current format.

Shawn

 

[Russ Valentine [MVP-Outlook]]

What do you mean this problem exists on a brand new PST file?
It shouldn't. Describe what you did.

Go to File > New > Folder. Look in the Folder contains: dropdown. You'll
notice that Outlook has 6 Folder types according to the data each contains:
Calendar
Contacts
Mail and Post
Journal
Notes
Tasks

You should store each type of information only in a folder designed to
contain it.
Outlook already has its own tutorial. Read this excerpt from the Help Files:
As you work with contacts (contact: Person, inside or outside of your
organization, about whom you can save several types of information, such as
street and e-mail addresses, telephone and fax numbers, and Web page URLs.),
it's useful to have at your fingertips e-mail messages, appointments, tasks,
documents, or other items (item: An item is the basic element that holds
information in Outlook (similar to a file in other programs). Items include
e-mail messages, appointments, contacts, tasks, journal entries, notes,
posted items, and documents.) related to the contact. You relate items to a
contact by creating links. For example, if you create a task to call several
of your contacts, in the task item, you can use the Contacts button to link
the task to those contacts. You can also relate documents to a contact by
linking them. E-mail messages that you send to any of your contacts are
automatically linked to those contacts, as are any items that you create by
using the Actions menu.

The Activities tab of any contact item shows an overview of all the items
related to that contact. By default, Microsoft Outlook searches for links to
items only in the main Outlook folders, such as Calendar, Contacts, and so
on. But you can create new folder groups to be searched, and within each
folder group you can add and delete folders to be searched.

You can open any contact item from within an item linked to it by
double-clicking the contact name in the Contacts box.

-
Russ Valentine
[MVP-Outlook]

Russ - Thanks. Looks like I am definitely in new uncharted waters. I
appreciate your help. If you don't mind, let me explain to you what I do
(short summary). Maybe you can provide some guidance of what I should do
in
using Outlook.

Lets assume I add a contact since someone asks for information. I add the
contact and in the notes I add text asking what they required. I then
insert
the email they sent and my reply email in the notes. Any attachments
(e.g.,
Excel files) I also include in the notes. As there is more
correspondence, I
update the notes with what happened and any new emails sent back and
forth.
This makes it very easy for me to get to any client, any day, and look to
see
what has happened. It also allows me to see any correspondence at that
time.

You say to use mail folder to keep emails. Are you suggesting all emails
sent / receive be stored in a mail folder either in the Inbox or another
folder? Are emails sent/received automatically logged in the Activities
tab?
I'm not looking for a tutorial on how to do this, just a starting point
and
maybe some documentation I can read and learn it myself.

Remember, I have around 16,000 contacts all full of notes, emails, etc.
and
if I need to go down a different path, I'll do that since this is very key
data that we use.

Since I did a reinstall, same problem. Do you recommend a complete
uninstall and reinstall? Remeber the problem exists even on brand new PST
files, so it is not unique to my large PST file. WIll my key be lost if I
uninstall?

Thanks again for all your help and I do apologize if not all of my
information was clear in describing my problem.

Shawn

What I meant is that I've never seen anyone try to do this so I have no
solutions for you. I've never seen mail stored in a Contacts Folder, let
alone a Notes field. Mail should only be stored in Mail Folders.
Looks like no one else has run across this either. None of the other
MVP's
I've talked to have seen it.
--
Russ Valentine
[MVP-Outlook]

Russ - I took out some data did a properties on the file. It is
5,855,192,064 bytes (close to 6 GB). I took out about 1.5 GB and still
the
same problem.

I did a folder size and here is what i have:

Contacts - 4136157 KB
Tasks - 1280025 KB

I have other folders with data in them but these are the two biggest.

I have done a detect and repair and all updates. I am now going to do
a
complete reinstall and if that doesn't work and uninstall/reinstall.

If there is a location that tells me how Outlook was designed to be
used,
can you point me in that direction. I see the activities tabs, links,
etc,
but to make this changeit will take alot of effort on my end. I have
over
ten years of data in the current format.

Shawn

 

[Guest]

Russ:

I figured out the problem. I used my PST file on another computer and with
eliminating a security update, I got it to work. With "Security Update for
Outlook 2003 (KB892843)" installed, I cannot move emails in Notes of a
contact. When I removed this update, it works fine on the other computer and
on my computer. I get the same results using any PST / any computer with an
without the security update applied.

I also noticed that when I uninstalled this update, it did not uninstall. I
uninstalled it (via Add/Remove programs), rebooted and went back to
Add/Remove programs and it was still listed. I had to uninstall it twice.

Thanks for all your help.

Shawn

 

[Russ Valentine [MVP-Outlook]]

Interesting. I hope you'll heed this warning and start storing your email in
a supported fashion so you don't lose it all one day. You need these
Security updates.