moving address book to a new pc

[Guest]

Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To' button
to find a contact's email, the address book is empty. Does anyone know why?

 

[Russ Valentine [MVP-Outlook]]

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

 

[Guest]

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]

Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Russ Valentine [MVP-Outlook]]

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder > Properties > Outlook Address Book > Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]

Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Guest]

Hi Russ

Yes I did restart Outlook but not sure if I did the next thing you suggest
here. I'll take a look a post again. By the way, I appreciate your help and
sorry I didn't post this reply sooner.
--
Millie

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder > Properties > Outlook Address Book > Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Guest]

Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties - Outlook
Address Book and then try and check the box to show this folder in an email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]

Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Guest]

Hi Russ

How do I right click on the contacts folder? When I do it on the icon there
is no Properties option. And the folder isn't listed anywhere else on the
navigation pane.
--
Millie

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder > Properties > Outlook Address Book > Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Russ Valentine [MVP-Outlook]]

You must use a view that shows the actual Contacts Folder. The default view
(i.e., the "Mail" view) does not. Click on Contacts in the Navigation Pane
to take you to the Contacts view. There you should see a list of your
Contacts Folder(s) on the left. R click on the first folder > Properties >
and follow the rest of my instructions.

--
Russ Valentine
[MVP-Outlook]

Hi Russ

How do I right click on the contacts folder? When I do it on the icon
there
is no Properties option. And the folder isn't listed anywhere else on the
navigation pane.
--
Millie

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder > Properties > Outlook Address Book > Show
this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory
stick
then placed it in the same location as the laptop pst (Outlook's
default
location). The desktop pst already had a unique name so when I opened
it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to
the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use
Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


:

You did not transfer the data correctly. Tell us in detail what you
did.
Try resetting the address book service in the Properties of your
Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
Hi

I've got Outlook 2007 and I've just moved the data file to my
laptop.
It
went very smoothly. My emails and contacts are all there, as you
would
expect. However, when I want to compose a new email and I hit the
'To'
button
to find a contact's email, the address book is empty. Does anyone
know
why?

 

[Russ Valentine [MVP-Outlook]]

You must first add the address book service to your profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties -
Outlook
Address Book and then try and check the box to show this folder in an
email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]

Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Guest]

Russ, when I try to add the address book the check box is gray and it will
not allow me to check it in order to add the email address book.

You must first add the address book service to your profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties -
Outlook
Address Book and then try and check the box to show this folder in an
email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?

 

[Russ Valentine [MVP-Outlook]]

That doesn't make sense. There is no "checkbox" to add the address book
service. State your Outlook version and what part of the instructions I
posted you cannot follow and why.
--
Russ Valentine
[MVP-Outlook]

Russ, when I try to add the address book the check box is gray and it will
not allow me to check it in order to add the email address book.

You must first add the address book service to your profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties -
Outlook
Address Book and then try and check the box to show this folder in an
email
adress book, I cannot check it. The box will not take a check or
click.
Something is not working properly.
Any ideas?


:

You did not transfer the data correctly. Tell us in detail what you
did.
Try resetting the address book service in the Properties of your
Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
Hi

I've got Outlook 2007 and I've just moved the data file to my
laptop.
It
went very smoothly. My emails and contacts are all there, as you
would
expect. However, when I want to compose a new email and I hit the
'To'
button
to find a contact's email, the address book is empty. Does anyone
know
why?

 

[Rich]

hello, I'm trying to import my Outlook Express /Hotmail COntact list from my
desktop to new Laptop--any ideas?

Thanks!

Rich

 

[Brian Tillman]

hello, I'm trying to import my Outlook Express /Hotmail COntact list
from my desktop to new Laptop--any ideas?

Ask in an Outlook Express newsgroup.
microsoft.public.outlookexpress.general