Movie Maker Problem Report-Crash

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Guest

I have SP2 installed and am running Windows XP Professional. Upon opening
Windows Movie Maker, I get an error window that says, "Windows Movie Maker
has encountered a problem and needs to close. We're sorry for the
inconvenience" I can choose to "DEBUG" by clicking that button which I have
done and then "SEND ERROR REPORT" or "DON'T SEND" I have sent the error
report at least a dozen times with no reply.

Details of problem is shown as:
Error Signature
AppName: moviemk.exe
ModVer: 6.5.2600.2180
AppVer: 2.0.3312.0
ModName: qedit.dll
OFFSET: 0001b2af

To try to resolve this problem, I have gone up Windows Update to ensure I
have everything updated and it shows as everything being up to date.

Do I need to download a fresh Windows Movie Maker and from where if I do?
I need HELP and am open to any suggestions?

Thanks
Shar54
 
Shar54 said:
I have SP2 installed and am running Windows XP Professional. Upon
opening Windows Movie Maker, I get an error window that says,
"Windows Movie Maker has encountered a problem and needs to close.
We're sorry for the inconvenience" I can choose to "DEBUG" by
clicking that button which I have done and then "SEND ERROR REPORT"
or "DON'T SEND" I have sent the error report at least a dozen times
with no reply.

Details of problem is shown as:
Error Signature
AppName: moviemk.exe
ModVer: 6.5.2600.2180
AppVer: 2.0.3312.0
ModName: qedit.dll
OFFSET: 0001b2af

To try to resolve this problem, I have gone up Windows Update to
ensure I have everything updated and it shows as everything being up
to date.

Do I need to download a fresh Windows Movie Maker and from where if I
do?
I need HELP and am open to any suggestions?

Thanks
Shar54
Click to expand...
=============================
Maybe the following message will offer
some ideas:

Movie Maker always has to close
http://tinyurl.com/fw76b

Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
Hi John.

Thanks for getting replying to my question so quickly!

Changing the other Application Directories temporarily to for example,
TEMPInterVideo did not resolve the problem.

IE 7 is installed and I'm going to try uninstalling it now. Will be back to
report.

Shar
 
Hi John:

I reported that I had tried the temporarily renaming the directories of
related programs and it didn't work.

Another Alternative was to uninstall IE7. That did the trick! Something in
IE7 just didn't like Movie Maker!

THANK YOU!
 
Shar54 said:
Hi John:

I reported that I had tried the temporarily renaming the directories
of related programs and it didn't work.

Another Alternative was to uninstall IE7. That did the trick!
Something in IE7 just didn't like Movie Maker!

THANK YOU!
Click to expand...
=============================
You're welcome.

Thanks for the update.


--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
I also am having WMM crash. Mine happens when dropping a file into the
timeline. The announcement comes saying, "WMM has encountered a problem and
needs to close. We are sorry the inconvenience". I send the error report but
get no response. I'm running XP MCE 05, SP2, and IE 6.
 
Harry said:
I also am having WMM crash. Mine happens when dropping a file into the
timeline. The announcement comes saying, "WMM has encountered a
problem and needs to close. We are sorry the inconvenience". I send
the error report but get no response. I'm running XP MCE 05, SP2, and
IE 6.
Click to expand...
================================
Please begin a new thread when you have a question.

Maybe these articles will offer some ideas:

Movie Maker 2 Crashes and Hangs
http://www.papajohn.org/MM2-Issues-Acceleration-and-Codecs.html

Movie Maker 2 - Importing MPEG Files
http://www.papajohn.org/MM2-Importing-Video-MPEG2.html

File type compatibility with Movie Maker
http://tinyurl.com/v8tee

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
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