Movie Maker not working & unable to get updated the latest!

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Guest

My movie maker ver 1.0 has stopped working suddenly with the message unable
to connect to server etc.
Solution to get it updated, but while getting upgradation no change getting
effected and its not working!
 
MM1 is a pre-Windows XP SP2 version or that which was included with Windows
ME. If you are using XP you need to upgrade your operating system to SP2.
This will install MM 2.1 onto your computer. If you are using Win ME, you
are out of luck since there is no upgrade path to the newer version of MM.
 
Thanks for prompt reply!
I have windows XP with SP2.. which has MM1, while trying upgradation on site
was unsuccessful and now MM! has stopped working and says: "Windows Movie
Maker has encountered a problem and needs to close. We are sorry for the
inconvenience", and sends a report to microsoft. No response comes back after
sending report!
This is happening with other so many programs too and only after activating
Automatic Windows Updates, which started downloading various updates.
 
XP SP2 includes MM version 2.1 and was installed with the service pack. You
may have both versions on the computer (according to Papa John both can
peacefully coexist.) You should find the 2.1 version in C:\Program
Files\Movie Maker and it is called moviemk.exe. Go to that location and
attempt to run the program located there. If you start the program
successfully click Help and then about for the version number.

The other problem which I missed in your original post is that you have
apparently had a failed installation of either SP2 or some later updates. I
recommend that you right click on My Computer and then click on properties.
You should see the version of XP on the computer. It should read Microsoft
Windows XP on the line after System: then the next line should be the
version you have installed (Home, Pro. etc.) then the Version should be 2002
and then any SP you have installed. If SP2 does not show go to this web site
to see what needs to be done to successfully install the SP2 files.
http://michaelstevenstech.com/ I had one computer that SP2 would not
install on until I followed all the instructions listed on this web site.

I also recommend that the following SP2 installation file be downloaded from
Microsoft and then installed instead of using the auto update for the SP2.
This is a large download (170 MB). Watch wrap on the URL also.

http://www.microsoft.com/downloads/...DBE-3B8E-4F30-8245-E368D3CDB5A&displaylang=en
 
the file moviemk exists and is run by shortcut. position is same, the same
message is coming. I do have windows XP SP2, already on my system. Do I still
need to download SP2 and re-install it, as suggested by you.
Thanks,
 
If you are showing SP2 when you right click the My Computer icon and select
properties, you will have a functioning SP 2 on your system and don't need
to rerun the patch (although I have done it before to solve a different
problem with one of my systems.) It won't hurt your system to rerun the
full SP 2 but you may have rerun the follow-up patches. Are you using the
English version of XP?

Have you run a full virus and malware scan with one good updated antivirus
program (free scanners are available from Trend Micro at www.antivirus.com
and also Symantec) and at least two malware scanners (AdAware and SpyBot are
my free favorites?)

If you are having these problems with other software I suspect other
problems than a misconfigured MM. I still don't know why MM1 shows on your
system when, if SP2 is installed, MM2.1 is the version that should show.
 
It's Microsoft Windows XP Home Edition, Version 2002 Service pack 2, by HP.
When I had purchased the MM was showing Ver 1.0 and suggested to upgrade.
When Automatic updates done ON so many downloads were done.
I have NORTON, 2006 but after some updation, Norton started misbehave like
and took to their automated site with some error codes and advised to
un-install and then re-install.
Since, then problems have started and NORTON is also not getting
re-installed, with the same messages.
System was also crashed and could be recovered by XP, itself in safe mood.
Now, all the other things are working but this Windows installer is
continously working. So many things are suggested but its not working
properly.
Norton online check didn't found any virus, and also the Microsoft softwares.
I have re-installed MM with HP, but the position is same and its not working..
Should i run XP full recovery, then what will be the status of files and
programs? will it re-install MM with ver 2.1?
Or, should I download SP2 and run, but I dont think windows installer will
work and will be able to re-install it..
Hope to hear soon favourably from you.
Thanks and Regards,
 
Also, the dowload link you provided not available and also the other link not
reachable!
Thanks,
 
Sorry about the Microsoft link, I don't know why you can't get to it but
when I click the link in your return message it shows that I can't access
it. When I search for it using that screen and SP2 in the right search
field and security in the left part of the search, one of the responses
takes me to that URL. Go figure.

I am about out of suggestions to fix your problem. You may try to first
backup all your data (this needs to be done just in case.) Unplug your
network cable if on broadband internet. Then uninstall the SP2 update which
can be done by using the remove in the Add/Remove Programs in Control Panel.
Once SP2 is uninstalled see if the computer works properly. If it does, you
had a corrupted SP2 install. Turn on SP1s firewall (or another firewall
that is installed) and then plug in your network cable. Download the full
SP2 installation. You will have to search Microsoft's web sites to find it
since the link I gave apparently doesn't work in India. Chkdsk /f and then
Defrag your C drive. Run the antivirus scanner and other programs for
malware that I stated in previous post (if you can get them downloaded.)
These should be run in safe mode if possible. Then once all this is done
install the SP2 file again.

You may also want to attempt to contact HP about the problem to see if they
have had any similar problems.

If this doesn't solve the problem, you may be in for a total reinstallation
of XP from the CDs or from the rebuild partition on the hard drive
(whichever method HP supplied with your computer.) This will dump all of
your data and program files that you installed after you got the computer so
make sure you have your backups and original install CDs available.
 
AwalSK said:
Also, the dowload link you provided not available and
also the other link not reachable!
Thanks,
Click to expand...
==============================
If you would like to try reinstalling SP2...
the following article may be useful.

(875364) Detailed Windows XP Service
Pack 2 installation walkthrough
http://support.microsoft.com/?kbid=875364

Also, the following article may offer some ideas:

What can I do if I upgrade to Windows
XP SP2 and Windows Movie Maker 2.1
is not installed successfully?
http://tinyurl.com/65pfo

And...you can download a copy of Movie
Maker 2.0 from the following site if you would
like to try it.

MovieMaker 2.0
http://tinyurl.com/6vp4g

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm
 
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