Moved pst to new PC - lost contacts when send emails

  • Thread starter Thread starter Derek Hart
  • Start date Start date
D

Derek Hart

I simply copied the pst to a new PC and linked up the file. My contacts
folder is filled with contacts, but when I create a new email and click "To"
I cannot see the contacts. Is this a different file somewhere?

Derek
 
I am having the same problem....I can see the contacts
and everything just fine on the new system. But when I
want to send or forward a e-mail to a d/l (distribution
list) that I created I do not see the d/l in the drop
down menu from the "To:" pop up screen. So if someone
here can send me a reply import d/l's into a new instants
of Outlook it would be nice.

thanks

shawn mrugala
 
How did you "link up" the file? What version of Outlook?
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
You have to reset your Contacts folder as the email
address folder. There is a paper on this somewhere in
the knowledge base, but you simply go to Control Panel,
Mail, e-Mail Accounts, View or Change existing under
Directory, select your Outlook address book and delete
it. This doesn't actually delete the file just the link
telling Outlook your old folder was the address book.
Then open Outlook, right click on the Contacts folder and
something like "show this folder as Outlook address
book", it maybe under one of the tabbed selections.
 
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