Mouse problems

  • Thread starter Thread starter Uncle Joe
  • Start date Start date
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Uncle Joe

My sister sent the following urgent message tonight:

HELP. I CAN'T FIGURE OUT HOW TO WORK MY
MOUSE! IT DIED ON ME, OR I HAVE SOMETHING
ON THE KEYBOARD TURNED OFF-I CHANGED
THE BATTERIES. I HAVE A LOGITECH MOUSE
AND LOGITECH KEYBOARD.

I USED MY ARROW KEYS AND MUCH TRIAL AND
ERROR TO RESPOND TO YOUR EMAIL SO I
COULD ASK YOU ABOUT THIS!!

I don't have any answers for her. Can you offer advice?
Thank you in advance.
 
Hi, Sometimes we overlook the obvious.. Check to see if it's plugged into
the back of the computer. Rainy
My sister sent the following urgent message tonight:

HELP. I CAN'T FIGURE OUT HOW TO WORK MY
MOUSE! IT DIED ON ME, OR I HAVE SOMETHING
ON THE KEYBOARD TURNED OFF-I CHANGED
THE BATTERIES. I HAVE A LOGITECH MOUSE
AND LOGITECH KEYBOARD.

I USED MY ARROW KEYS AND MUCH TRIAL AND
ERROR TO RESPOND TO YOUR EMAIL SO I
COULD ASK YOU ABOUT THIS!!

I don't have any answers for her. Can you offer advice?
Thank you in advance.
 
Thanks for the reply but come on, your suggestion was so general as to be totally useless.
Nobody is that stupid, especially not my sister. She holds an MBA. I told her to power down,
disconnect the mouse cable from her PC, and to power up again...even though she's using an
USB mouse. I wanted her to fully reseat the mouse cable. No joy.
 
Your reply flys in the face of all experiance. Lots of people unplug things
and then forget. To assume that your sister couldn't do that is absurd.
And as far as having an MBA, just how much computer troubleshooting did they
teach her in that MBA course?

It is always a good idea to check such things, and if you already had her
check it, you should have mentioned it in your original post. Is there
anything else you had her check that you didn't bother to mention?
 
:)
Your reply flys in the face of all experiance. Lots of people unplug things
and then forget. To assume that your sister couldn't do that is absurd.
And as far as having an MBA, just how much computer troubleshooting did they
teach her in that MBA course?

It is always a good idea to check such things, and if you already had her
check it, you should have mentioned it in your original post. Is there
anything else you had her check that you didn't bother to mention?
 
Uncle said:
My sister sent the following urgent message tonight:

HELP. I CAN'T FIGURE OUT HOW TO WORK MY
MOUSE! IT DIED ON ME, OR I HAVE SOMETHING
ON THE KEYBOARD TURNED OFF-I CHANGED
THE BATTERIES. I HAVE A LOGITECH MOUSE
AND LOGITECH KEYBOARD.

I USED MY ARROW KEYS AND MUCH TRIAL AND
ERROR TO RESPOND TO YOUR EMAIL SO I
COULD ASK YOU ABOUT THIS!!

I don't have any answers for her. Can you offer advice?
Thank you in advance.


The key words are probably "IT DIED ON ME." Like everything else, mice do
die. If I were her, I would just buy a new one. A decent one can be bought
for as little as $6 or so.
 
Perhaps in the Land of Dummies, what you say is true. But when the mouse works fine
during one session and then no longer works upon a new boot, it's not likely that the
mouse somehow became unplugged without human intervention. And since my sister
didn't unplug it, it didn't get disconnected. Case closed.

You say, "A lot of people unplug things and then forget." Do you have statistics on this
assertion? Any printed or online sources we can reference? I don't believe it for a second.
Most people aren't as stupid as you assert they are. And if they're holding a mouse with
a dangling disconnected cable, most people realize something is wrong.

As we both know, possessing an MBA is an excellent indicator of intelligence, drive, and
concentration. You inferred my sister was an idiot and I took exception to that. She's smart
enough to know when a mouse is unplugged. She went through a series of checks and even
replaced the mouse's batteries. There's something else wrong with her mouse/setup.

Why should I relate in the original post that I had my sister check that the mouse was
unplugged? It wasn't unplugged because the mouse had worked until she rebooted. It is
obvious to all but the most uninformed that a mouse is not disconnected if it worked three
hours prior to a new boot.
 
Perhaps in the Land of Dummies, what you say is true. But when the mouse works fine
during one session and then no longer works upon a new boot, it's not likely that the
mouse somehow became unplugged without human intervention. And since my sister
didn't unplug it, it didn't get disconnected. Case closed.

You say, "A lot of people unplug things and then forget." Do you have statistics on this
assertion? Any printed or online sources we can reference? I don't believe what you say
for a second. Most people aren't as stupid as you assert they are. And if they're holding
a mouse with a dangling disconnected cable, most people realize something is wrong.

As we both know, possessing an MBA is an excellent indicator of intelligence, drive, and
concentration. You guys inferred my sister was an idiot and I took exception. She's smart
enough to know when a mouse is unplugged. She went through a series of checks and even
replaced the mouse's batteries. There's something else wrong with her mouse/setup.

Why should I relate in the original post that I had my sister check that the mouse was
unplugged? It wasn't unplugged because the mouse had worked until she rebooted. It is
obvious to all but the most uninformed that a mouse is not disconnected if it worked three
hours prior to a new boot.

As Mr. Ken Blake suggested, perhaps the mouse simply died. I told her to consider
buying a new mouse. Someone else said that since she was repalcing the mouse's
batteries, she was using a wireless mouse and pressing the reset button on the receiver
might clear up the issue. I told her to try that, too, but haven't heard from her this A.M.
 
Ken Blake said:
The key words are probably "IT DIED ON ME." Like everything else, mice do die. If I were her, I would just
buy a new one. A decent one can be bought for as little as $6 or so.
Thanks. I've passed your suggestion along to my sister.
 
Thanks. I've passed your suggestion along to my sister.



You're welcome. Glad to help. Worst case, if it doesn't fix the problem,
she's out only a few dollars, and having a spare mouse around for
emergencies isn't a bad idea.
 
this isn't the best way to get help in a "free tech group" Have you heard of
the expression, "you can get more flies (or technical advice) with honey
than with vinegar" ?

Perhaps in the Land of Dummies, what you say is true. But when the mouse
works fine
during one session and then no longer works upon a new boot, it's not likely
that the
mouse somehow became unplugged without human intervention. And since my
sister
didn't unplug it, it didn't get disconnected. Case closed.

You say, "A lot of people unplug things and then forget." Do you have
statistics on this
assertion? Any printed or online sources we can reference? I don't believe
what you say
for a second. Most people aren't as stupid as you assert they are. And if
they're holding
a mouse with a dangling disconnected cable, most people realize something is
wrong.

As we both know, possessing an MBA is an excellent indicator of
intelligence, drive, and
concentration. You guys inferred my sister was an idiot and I took
exception. She's smart
enough to know when a mouse is unplugged. She went through a series of
checks and even
replaced the mouse's batteries. There's something else wrong with her
mouse/setup.

Why should I relate in the original post that I had my sister check that the
mouse was
unplugged? It wasn't unplugged because the mouse had worked until she
rebooted. It is
obvious to all but the most uninformed that a mouse is not disconnected if
it worked three
hours prior to a new boot.

As Mr. Ken Blake suggested, perhaps the mouse simply died. I told her to
consider
buying a new mouse. Someone else said that since she was repalcing the
mouse's
batteries, she was using a wireless mouse and pressing the reset button on
the receiver
might clear up the issue. I told her to try that, too, but haven't heard
from her this A.M.
 
Observations spliced + clipped
Antioch

Uncle Joe said:
Thanks for the reply but come on, your suggestion was so general as to be
totally useless.
Nobody is that stupid, especially not my sister. She holds an MBA.

A form of qualification after one's name is no guarantee of not being an
idiot around computers, as was pointed out by someone prepared to give help.
A most ungracious response.
With the total lack of any info, what sort of answer did you expect?

I told her to power down, disconnect the mouse cable from her PC, and to
power up again...even though she's using an
 
Observations spliced and clipped
Antioch

Uncle Joe said:
Perhaps in the Land of Dummies, what you say is true.

For those of us who are not technically minded, we are 'dummies' in the land
of computers. I would assume you include yourself to be a member.
But when the mouse works fine during one session and then no longer works
upon a new boot, it's not likely that the mouse somehow became unplugged
without human intervention. And since my sister didn't unplug it, it didn't
get disconnected. Case closed.

But all this addit info was NOT in your first post - those that help do not
have a crystal ball.
You say, "A lot of people unplug things and then forget." Do > you have
statistics on this assertion? Any printed or online sources we can
reference? I don't believe it for a second.

And how long have you been reading newsgroups/discussion groups and forums.
Do some research and you can find out just how 'stupid' some of us can be
around computers.
A classic - 'my printer doesn't work - it was OK this morning'
Ten posts later - 'sorry, I've fixed it. The cable had come loose'
Most people aren't as stupid as you assert they are.

Are they not? - even I would not advise someone to disconnect their mouse
cable if I knew they had a 'wireless' mouse. I thought they had no
wires/cables.
And if they're holding a mouse with a dangling disconnected . cable, most
people realize something is wrong.
As we both know, possessing an MBA is an excellent indicator of
intelligence, drive, and concentration.

Who is the 'both know'?
Now why would anyone know that or even consider it a qualification for
trouble-shooting computer problems.
But then again you did not provide this most important piece of information
in your first post! Had Todd known that, he would have taken that fact into
consideration before replying.
You inferred my sister was an idiot and I took exception to that. She's
smart enough to know when a mouse is unplugged.

I would have hoped she was - considering it was wireless???
She went through a series of checks and even
replaced the mouse's batteries.

Yes but not smart enough to fix it?
There's something else wrong with her mouse/setup. Why should I relate in
the original post that I had my sister check that the mouse was
unplugged? It wasn't unplugged because the mouse had worked until she
rebooted. It is obvious to all but the most uninformed that a mouse is not
disconnected if it worked three hours prior to a new boot.

Cables can come loose at any time - that's what is obvious.
But then, cables coming unplugged is not material as we now know.

I trust you are recovering well from your recent major operation.
Rgds
Antioch
P.S.
I have been retired for some years now and I do occasional temp work with
groups of people(scientists) who have many letters after their names and are
considered to be highly intelligent people.
In general, though, I find that the majority have little or no 'nous' as it
is called.
You should see how some of them behave with their computers. As an example,
would my B.Sc make me more intelligent than an MBA - I do not know - alas I
had no idea what MBA stood for until this evening - I had to Google it to
find out.
Don't forget the 'honey' :-) :-)
 
If she has a wireless mouse then she probably has an accompanying
wireless keyboard. With anything wireless, you have both a sender [mouse,
keyboard, etc.] and a receiver which is plugged into the computer somewhere
[the signal is a radio frequency]. Sometimes that signal process gets fouled
up so a Reset Button is provided [or was when I used a wireless
keyboard/mouse combination] usually on the keyboard somewhere. On mine, it
was on the right edge of the keyboard [where the keyboard top descends
toward the bottom]. If her house is fairly close, drive over and look for
it. When you find it, press it to see if the functionality is restored.
 
You might add that they do not instill practical/common sense in
education courses. Electronics repair folks say that a good, stiff blow with
the hand will fix about 5-10% of the equipment they are asked to repair.
 
Gene K said:
If she has a wireless mouse then she probably has an accompanying
wireless keyboard. With anything wireless, you have both a sender [mouse,
keyboard, etc.] and a receiver which is plugged into the computer somewhere
[the signal is a radio frequency]. Sometimes that signal process gets fouled
up so a Reset Button is provided [or was when I used a wireless
keyboard/mouse combination] usually on the keyboard somewhere. On mine, it
was on the right edge of the keyboard [where the keyboard top descends
toward the bottom]. If her house is fairly close, drive over and look for
it. When you find it, press it to see if the functionality is restored.
Thank you but this was done. Pressing the reset button multiple times did not solve
the problem. Sis says she will buy a new wireless mouse tomorrow.
 
Uncle said:
Gene K said:
If she has a wireless mouse then she probably has an accompanying
wireless keyboard. With anything wireless, you have both a sender [mouse,
keyboard, etc.] and a receiver which is plugged into the computer somewhere
[the signal is a radio frequency]. Sometimes that signal process gets fouled
up so a Reset Button is provided [or was when I used a wireless
keyboard/mouse combination] usually on the keyboard somewhere. On mine, it
was on the right edge of the keyboard [where the keyboard top descends
toward the bottom]. If her house is fairly close, drive over and look for
it. When you find it, press it to see if the functionality is restored.

Thank you but this was done. Pressing the reset button multiple times did not solve
the problem. Sis says she will buy a new wireless mouse tomorrow.
do not get a MS wireless mouse. It will interfere with your screen savers
 
it's not likely that the
mouse somehow became unplugged without human intervention.

I came back from vacation once to find my PC wouldn't power up - dog or cat
(don't know which) apparently dislodged the mains plug loose from the case.
Another time, spent a while troubleshooting missing sound before I
discovered a wire the cat had wiggled loose.

Sh--tuff happens whether you're educated or not.
 
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