Mouse pointer not aligned

  • Thread starter Thread starter denmarfl
  • Start date Start date
D

denmarfl

I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
its software since the OS assigns/installs the Mouse driver. Encountered
alignment problems. In order to click on something (especially when the item
is small; I am using a High Screen resolution with my 22" Monitor) I must be
real careful and place the mouse finger tip slighly above the item I am going
to click on.....then it works. But if I place the end of the finger right on
the item, it will not. Also, sometimes no matter what I do, alignment or
not, nothing will happen. Thinking maybe it was the mouse, I went out and
purchased a NEW Optical Cordless Mouse....works the same way so at least I
ruled out the mouse as the problem. I did try the new mouse before I
installed the software that came with it, it had the same problems....I did
Install the Software that came with the new Mouse but it made no difference.
So this must be a Vista problem.

I have checked for Vista Updates at Microsoft....nothing available (I have
the PC set to Automatically Download Updates)

Suggestions?
 
denmarfl said:
I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
its software since the OS assigns/installs the Mouse driver. Encountered
alignment problems. In order to click on something (especially when the item
is small; I am using a High Screen resolution with my 22" Monitor) I must be
real careful and place the mouse finger tip slighly above the item I am going
to click on.....then it works. But if I place the end of the finger right on
the item, it will not. Also, sometimes no matter what I do, alignment or
not, nothing will happen. Thinking maybe it was the mouse, I went out and
purchased a NEW Optical Cordless Mouse....works the same way so at least I
ruled out the mouse as the problem. I did try the new mouse before I
installed the software that came with it, it had the same problems....I did
Install the Software that came with the new Mouse but it made no difference.
So this must be a Vista problem.

I have checked for Vista Updates at Microsoft....nothing available (I have
the PC set to Automatically Download Updates)

Suggestions?
Click to expand...

It would appear that it is not a Vista problem, but a
failure to read and follow instructions.

From what you are saying, you did not install the software
in accordance with the instructions. Usually the software
states that it must be installed before the new cordless
mouse is connected. Then you shut down the computer, attach
the new mouse, start the computer up again and Widows will
see the new hardware and install the proper drivers for it.
What you appear to have done is install the mouse first and
as a result Windows found a driver that 'kind' of works with
it so you would have some functionality.

Suggest you go to Control Panel, Device Manager, select the
mouse, uninstall the driver for it, reboot the computer and
with luck on the reboot Windows will find the 'new' device
and install the proper drivers for it. (That's provided that
you have installed the correct, compatible with Vista,
software.)

Hobo
 
Hi, I have teh same problem. Did you ever get it to work? I have called pc manufacturer and microsoft...they said it all looks fine. Had them even do a connect to my computer to view.....they said looked fine and was working fine on their end. I don't know what the heck to do! Have considered returning pc...back to a new one with XP i guess.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
Any message with EggheadCafe on the end is going to be like that: No clue
as to what the original message was.
 
I have the same problem.

It is most likely a Vista problem because the problem is not with the mouse pointer itself or its response. The problem is associated with the mouse "hotspot". When I click it is as if the click occured to above and to the left of the mouse.

This occured with both my MS mouse and Logitech mouse. The logitech mouse was installed "correctly" as instructed above.

please help!

Kevin

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
I have the same problem and it is driving me mad. Brand new Dell computer, new Dell mouse, an extra Microsoft mouse, tried several USB ports... The same problem. The "hotspot" is off.

The only that that works sometimes is changing the mouse pointer scheme. That works with the 3d bronze the best (or maybe only one), and again only sometimes, and tempermentally.

I have to point at something with the stem of the pointer, or to adjust screen size, I have to move a whole centimeter down and the the right below the right hand corner of the screen I'm trying to size. It's rather rediculous.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
its software since the OS assigns/installs the Mouse driver. Encountered
alignment problems. In order to click on something (especially when the item
is small; I am using a High Screen resolution with my 22" Monitor) I must be
real careful and place the mouse finger tip slighly above the item I am going
to click on.....then it works. But if I place the end of the finger right on
the item, it will not. Also, sometimes no matter what I do, alignment or
not, nothing will happen. Thinking maybe it was the mouse, I went out and
purchased a NEW Optical Cordless Mouse....works the same way so at least I
ruled out the mouse as the problem. I did try the new mouse before I
installed the software that came with it, it had the same problems....I did
Install the Software that came with the new Mouse but it made no difference.
So this must be a Vista problem.

I have checked for Vista Updates at Microsoft....nothing available (I have
the PC set to Automatically Download Updates)

Suggestions?
Click to expand...

Sorry, my last message was a "Reply to author" Not much help to
everyone else with the same problem.

I also HAD this problem. I have a new XPS 420 system with Vista.
While reading through this post, I started messing with the mouse
settings in the Control Panel. Under the Pointers tab, the Scheme was
set to Windows Aero. I chose (None), clicked Apply, and the problem
went away.

Before I could not close a window using the X if it was in the upper
right hand corner of the screen. Now, even while using Radio365
(which has a very small close button), the "close" dialog box is
displayed when the point of the arrow is in the center of the X - as
it should be.
 
Sorry, my last message was a "Reply to author" Not much help to
everyone else with the same problem.

I also HAD this problem. I have a new XPS 420 system with Vista.
While reading through this post, I started messing with the mouse
settings in the Control Panel. Under the Pointers tab, the Scheme was
set to Windows Aero. I chose (None), clicked Apply, and the problem
went away.

Before I could not close a window using the X if it was in the upper
right hand corner of the screen. Now, even while using Radio365
(which has a very small close button), the "close" dialog box is
displayed when the point of the arrow is in the center of the X - as
it should be.- Hide quoted text -

- Show quoted text -
Click to expand...

Thanks for the post!! disabling Aero worked for me too. Sounds like
if you own a Dell XPS 420 you should change this setting straight out
of the box.
 
Thanks for the post!! disabling Aero worked for me too. Sounds like
if you own a Dell XPS 420 you should change this setting straight out
of the box.
Click to expand...

I agree, by turning off either the Aero theme in the "Personalization"
control panel (so your computer goes back to looking like Win2000) or
turning off the Aero mouse pointer theme (so your mouse looks like
it's from Win98), the pointer is accurate. I have a feeling it is
related to the video card. Sounds like the above people have a Dell
XPS 420, do you also have the ATI Radeon HD 2600 XT video card (that
was a $200 upgrade!)? I hope there is a video card driver upgrade very
soon!
 
ossinger said:
Boy is this one on the money. I have a new XPS 420 with the ATI Radeon
HD 2600 XT video card and exactly the same level of frustration with
the mouse pointer.

Will someone please post back here when a proper solution for this
problem is available? Thanks!


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Click to expand...
"ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
post, for just lurk here for a response.
 
"ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
post, for just lurk here for a response.- Hide quoted text -

- Show quoted text -
Click to expand...

ME TOO, too all of the above problems and symptoms.

I believe "me too" posts ARE important and value added to show that
you are not the only one who is going crazy with a particularly
frustrating issue.
 
I wish there were was a way that this reply could go out to all that posted
in this thread....one that I originated. I worked with Del lXPS support
today. I posted the problem originally in a Logitech Forum. A response
there recommended I go to MSPAINT and see how the Mouse pointer aligned when
drawing with the pencil. When I did that the line and Pencil were almost 1/4"
off. Working with Dell Tech I showed them this, and, also how difficult
sometimes it was to align the normal Mouse pointer up with Buttons, etc.

The Fix....the Tech Downloaded and Installed the Updated Driver and ATI
Software that is available at the Dell Website for my XPS that is shown for
the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login, click
on your XPS system then Downloads, all downloads for your XPS system appear.
The tech Downloaded the driver and Software. I then went back to MSPaint and
the Line and Pencil are Right on. Dell advised only to download Updates from
their site because many times the Updates are different from the updates
found at the Manufacturers Site. If you still have the problem, download the
updates and let me know if it also corrects the problem for you.. If the two
of find this corrects the Mouse Point alignment problem, we can feel fairly
confident...the fix is the Updated driver and software.

One issue I have noticed is the Monitor is much brighter, almost too
bright....and I have the GAMMA Setting in the ATI Control Panel at it lowest
setting. It is as if the Driver is over powering the Monitor when it comes
to brightness.....so I'll need to play with the brightness settings.
 
I wish there were was a way that this reply could go out to all that posted
in this thread....one that I originated. I worked with Del lXPS support
today. I posted the problem originally in a Logitech Forum. A response
there recommended I go to MSPAINT and see how the Mouse pointer aligned when
drawing with the pencil. When I did that the line and Pencil were almost 1/4"
off. Working with Dell Tech I showed them this, and, also how difficult
sometimes it was to align the normal Mouse pointer up with Buttons, etc.

The Fix....the Tech Downloaded and Installed the Updated Driver and ATI
Software that is available at the Dell Website for my XPS that is shown for
the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login, click
on your XPS system then Downloads, all downloads for your XPS system appear.
The tech Downloaded the driver and Software. I then went back to MSPaint and
the Line and Pencil are Right on. Dell advised only to download Updates from
their site because many times the Updates are different from the updates
found at the Manufacturers Site. If you still have the problem, download the
updates and let me know if it also corrects the problem for you.. If the two
of find this corrects the Mouse Point alignment problem, we can feel fairly
confident...the fix is the Updated driver and software.

One issue I have noticed is the Monitor is much brighter, almost too
bright....and I have the GAMMA Setting in the ATI Control Panel at it lowest
setting. It is as if the Driver is over powering the Monitor when it comes
to brightness.....so I'll need to play with the brightness settings.
 
I also had this mouse misalignment problem. My machine is also a new Dell XPS
420 with a ATI Raedon 2600 XT video card.

In addition to the cursor misalignment, we'd had the occaision blip in the
display where it would go dark for a second. I never put the two together.
Another time we saw this message: The display driver has stopped working and
recovered.

The last straw was when the scrren winked-out, went dark and didn't come
back. We called Dell tech support. A reboot brought the screen back, but the
tech guy in the XPS group (yes, they have one) had us log onto a particular
dell web page that allowed us to hand control of our machine over to him.

Things moved pretty fast, and it was hard to keep up with every screen he
visited, but what he was doing was updating the video card's drivers.

All of the problems have disappeared. The screen doesn't wink-out and the
mouse cursor lines up just fine. I no longer have to offset the arrowhead to
click a check-box.

Dan
 
Mouse not aligned in MS Vista Explorer, about .5 cm off the pointer,
not properly calibrated. Above procedure highly recommended for fix,
using service tag at Dell, and video driver updates from ATI via Dell.
Thank you.


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http://support.dell.com/support/top...us&l=en&s=gen&~mode=popup&file=232399[/QUOTE]
That's the link to the file AMD - Driver
Applies to:
Radeon HD 2600 XT(256MB PCI-Express x16 (Dual DVI) RV630) Direct from dell's
site. Make sure that you have this hardware before using. It is advised that
you check with dell's site to be certain. Having the link when chatting with
the tech may save a lot of time as they don't seem to keep track of their
problems/solutions.
 
[email protected] said:
Sorry, my last message was a "Reply to author" Not much help to
everyone else with the same problem.

I also HAD this problem. I have a new XPS 420 system with Vista.
While reading through this post, I started messing with the mouse
settings in the Control Panel. Under the Pointers tab, the Scheme was
set to Windows Aero. I chose (None), clicked Apply, and the problem
went away.

Before I could not close a window using the X if it was in the upper
right hand corner of the screen. Now, even while using Radio365
(which has a very small close button), the "close" dialog box is
displayed when the point of the arrow is in the center of the X - as
it should be.
Click to expand...
 
[email protected] said:
Sorry, my last message was a "Reply to author" Not much help to
everyone else with the same problem.

I also HAD this problem. I have a new XPS 420 system with Vista.
While reading through this post, I started messing with the mouse
settings in the Control Panel. Under the Pointers tab, the Scheme was
set to Windows Aero. I chose (None), clicked Apply, and the problem
went away.

Before I could not close a window using the X if it was in the upper
right hand corner of the screen. Now, even while using Radio365
(which has a very small close button), the "close" dialog box is
displayed when the point of the arrow is in the center of the X - as
it should be.
Click to expand...
Too bad Dell techs do not read any of this. i just spent over an hour on
dell support chat and he couldn't fix it. Sending me a new mouse. I just
changed to "none"" under scemes and the mouse alignment is right on. So much
for high priced tech support. Should have checked the discussion group
before I wasted my time.
 
I too had the same problem of getting my mouse alignment to work (off by 1/4") and downloading an updated video driver from dell for my ATI Video Card fixed the problem. A new driver for the ATI Radeon HD 2400 Pro came out in May 08 and the driver installed when the system shipped to me was from 7/07. Hope this helps others with the same problem.
 
TheSaint said:
I have had this problem for a while. I had tried to redownload the
drivers and that didn't fix the problem. When I get home from work I
need to try and turn of Aero and see if that fixes it.
I made the mistake of calling Dell's tech support about the problem. He
was a complete idiot. What he did was go into my start-up and unclick
every single thing on there. He then restarted my computer and told me
it was fixed. He said if there are multiple things running especially in
the background it will cause that. He told me anytime I needed to use my
mouse for precise things such as Photoshop or illustrator I just needed
to do the same thing and restart my computer. He argued with me when I
told him the problem was not fixed. When I asked how it was fixed if
every time I run a program or anything else I would have to restart my
computer he just kept saying that fixed the problem.
Long story short, don't bother with Dell about this problem. Hopefully
these one of these fixes will work for me.


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Click to expand...

We have no idea what you are posting about. You didn't quote the original
message and you are stuck in a forum that sucks off of MS newgroups.

Strongly suggest you use a newsreader instead of the forum you posted from,
that way we all can see what is happening. Outlook express or Vista's
Windows Mail are free newsreaders
 
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