mouse-pointer freezes up,can't shut down comp.

  • Thread starter Thread starter phantom
  • Start date Start date
P

phantom

I get a run dll message error,and everything freezes
up,so i can't shut down comp.This only happens now and
then.Please help.
 
Note the time when the problem occurs then reboot and log in as an
administrator. Use the Event Viewer utility to look in the System Event log.
There will probably be a long list of entries marked info or warning. You
need to find one marked error around the time you wrote down. Double click
on it and a windo will open with some more info and some buttons. One button
allows you to copy the error message to the clipboard. Do that and then come
back to this news group and make a new post...

My machine stops with an on screen error message that says..... etc
There is an entry in the System Event log that says..... etc
 
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