Mouse & Keyboard are frozen

  • Thread starter Thread starter Charlie German
  • Start date Start date
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Charlie German

I have a Dell computer where the mouse and the keyboard operate correctly
during boot up, when I get into Windows XP media addition they are both
frozen. I know that there is a problem with drivers and I was attempting to
reinstall the drivers from the Dell disks and when the computer rebooted the
mouse and keyboard were frozen. The reason that i was reinstalling the
drivers is that all the sudden Windows had idenified all kinds of new
hardware. Is there anyway to get around getting into windows to fix the
device drivers?
 
Charlie German said:
I have a Dell computer where the mouse and the keyboard operate correctly
during boot up, when I get into Windows XP media addition they are both
frozen. I know that there is a problem with drivers and I was attempting to
reinstall the drivers from the Dell disks and when the computer rebooted the
mouse and keyboard were frozen. The reason that i was reinstalling the
drivers is that all the sudden Windows had idenified all kinds of new
hardware. Is there anyway to get around getting into windows to fix the
device drivers?
Click to expand...



Try safe mode


hit F8 just before the OS loads
 
The same thing occurs in the safe mode. I also tried using the instalation
disk and doing a repair. Windows XP doesn't acknowledge the hard drive. The
hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I check
the drives at start up and they checked good. Any ideas? Do you need a
special version of Windows to reconize a RAID Array?
 
Charlie German said:
The same thing occurs in the safe mode. I also tried using the instalation
disk and doing a repair. Windows XP doesn't acknowledge the hard drive. The
hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I check
the drives at start up and they checked good. Any ideas? Do you need a
special version of Windows to reconize a RAID Array?
Click to expand...
\

You need to load the drivers first...from a floppy
 
I don't have an original disk with drivers, the computer doesn't have a
floppy drive, do you know where I can go to get the drivers to download?
 
Charlie German said:
I don't have an original disk with drivers, the computer doesn't have a
floppy drive, do you know where I can go to get the drivers to download?
Click to expand...



The SATA drivers should have come with your motherboard
and if you don;t have them you can download them from the mfg

Though there are ways to slipstream the drivers into your install cd,
it would prob be easier to install a floppy.

BTW: There is a *possibility* that creating an sp3 slipstreamed XP would
solve the problem,
but I think we better hear from an expert on that one!
 
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