Mouse driver rejected by XP

G

Guest

I have purchased a new wireless keyboard and mouse (NGS). The keyboard works
fine. When I installed the mouse the driver installed was a windows driver,
and the mouse would not work. When I try to install the driver that came with
the mouse (not digitally signed) I get the following message:

"The class installer has denied the request to install or upgrade this device"

So I cannot get the mouse to work. Can I override this interupt ?. Surely it
is ME that should decide what I can and cannot do with MY computer, not an
operating system.

I hope I have not wasted my money.

Graham.
 
S

Sharon F

I have purchased a new wireless keyboard and mouse (NGS). The keyboard works
fine. When I installed the mouse the driver installed was a windows driver,
and the mouse would not work. When I try to install the driver that came with
the mouse (not digitally signed) I get the following message:

"The class installer has denied the request to install or upgrade this device"

So I cannot get the mouse to work. Can I override this interupt ?. Surely it
is ME that should decide what I can and cannot do with MY computer, not an
operating system.

I hope I have not wasted my money.

Graham.

System Properties> Hardware> Driver Signing: change to "warn" or "ignore."
The "warn" setting will allow you the opportunity to move forward or cancel
the installation.
 
G

Guest

Tried that. Driver signing was already set to warn. I changed it to ignor
but still ended up with the same meassage : " class installer denied the
request etc.etc."

any more suggestions.

Thanks for the quick response btw.

Graham.

:
 
V

Vanguard

Britbuild said:
I have purchased a new wireless keyboard and mouse (NGS). The keyboard
works
fine. When I installed the mouse the driver installed was a windows
driver,
and the mouse would not work. When I try to install the driver that
came with
the mouse (not digitally signed) I get the following message:

"The class installer has denied the request to install or upgrade this
device"

So I cannot get the mouse to work. Can I override this interupt ?.
Surely it
is ME that should decide what I can and cannot do with MY computer,
not an
operating system.

I hope I have not wasted my money.

Graham.


Zim zim, ala bim, the spirits are about to speak. Please, oh spirits,
divine for us the make and model of this poor soul's mouse so that we
may have details to know of what he speaks but does not identify. Damn,
the battery just died in my crystal ball. Sorry. Tune in tomorrow,
same time, same channel.

Read:
http://www.dts-l.org/goodpost.htm
http://users.tpg.com.au/bzyhjr/liszt.html
 
S

Sharon F

Tried that. Driver signing was already set to warn. I changed it to ignor
but still ended up with the same meassage : " class installer denied the
request etc.etc."

any more suggestions.

Thanks for the quick response btw.

If you've allowed the installation of unsigned drivers then there is
something else wrong. Some thoughts:

You must be logged on as administrator to install drivers. Possibly your
antivirus program blocking scripting that the installer might use -
temporarily disable. If the drivers were downloaded, scan them first, then
disable. Or it could be a bad download/copy of the installer for the
drivers - download the drivers from the manufacturer's website. Follow
their directions carefully for installation. Directions are usually posted
at the download site.

If you continue to have a problem installing, contact the manufacturer.
 
G

Guest

you can also try start ,contoll panel select mouse and other hardware this
opens the settings.
 
D

David Vair

Right Click My Computer and select Properties, select the Hardware tab. In the middle is a button
for driver signing, make sure it is set to Warn. That way you can install the unsigned driver.
 

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