mouse concern

  • Thread starter Thread starter tanguy
  • Start date Start date
T

tanguy

good morning,
for the last 15 days, my mouse stop to move in the screen
after some times, depend it's an intellimouse optical
1.1A the computer continue to run fine
when i check the mouse for troubleshooting, after
restarting my computer, that's officially work perfectly

i don't know where is the problem
thank you and i apologize for the english, but i am
belgian

tanguy
 
tanguy said:
good morning,
for the last 15 days, my mouse stop to move in the screen
after some times, depend it's an intellimouse optical
1.1A the computer continue to run fine
when i check the mouse for troubleshooting, after
restarting my computer, that's officially work perfectly

i don't know where is the problem
thank you and i apologize for the english, but i am
belgian

tanguy
Click to expand...

Does it's light turn off?
It may not help, as it's a recent problem, but....
Go to control panel and select the System applet.
In the dialog displayed choose the Hardware tab and click on the Device
Manager button.
Find the Universal Serial Bus controllers item, expand it, select each USB
Root Hub in turn and uncheck the Power Management "allow the computer to
turn off this device to save power"
 
If you have a question about your Microsoft pointing device product, do the
following:

1.. Read through this User's Guide, or click the Search tab to find topics
by keyword.
2.. Check the Troubleshooting section of this User's Guide.
3.. Look in the Readme file for late-breaking product information.
4.. Go to the Microsoft Mouse Web site for additional product information
and IntelliPoint software updates.
5.. Read the Microsoft Product Support Services information below to find
the appropriate support option.
Technical support options
Product Names: Microsoft® Wireless IntelliMouse® Explorer, Microsoft®
Wireless Optical Mouse, and Microsoft® IntelliMouse® Explorer
OEM Distributed: If your product came with a new computer or device,
the hardware manufacturer provides technical support and assistance for this
software. Please contact your manufacturer directly for support.
Support Info Online: For all of our support offerings, visit
http://support.microsoft.com
In Canada, visit Microsoft Canada Online.
Phone Support: (425) 635-7040 in the US, or (905) 568-3503 in Canada
(toll charges may apply).
TTY Users: Microsoft text telephone (TTY/TDD) services are available
at (425) 635-4948 in Washington state or (800) 892-5234 in the U.S. Call
(905) 568-9641 in Canada.
Worldwide: Support outside the U.S. and Canada may vary. For regional
contact details, visit http://support.microsoft.com/international.aspx. If
there is no Microsoft subsidiary office in your country or region, please
contact the establishment from which you obtained your Microsoft product.
Conditions: Microsoft’s support services are subject to then-current
prices, terms, and conditions, which are subject to change without notice.
 
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