Motorola S9 bluetooth headset A2DP connection problems

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I am trying to get this to work and Dell says that the problem is with Vista.
Motorola does not have any clear support. Can anyone help get this to work?
 
Sorry, new to this, the Motorola S9 is recognized as a bluetooth headset for
use with cell phones. It works fine with my cell phone. My phone detects
that it is out there.
My laptop does not detect that it exisits and Dell tech support said that it
is a problem with Vista not supporting A2DP, Advanced Audio Distribution
Profile. Sony Vaio references that it supports bluetooth A2DP devices. When
I ask my laptop to look for a bluetooth device it does not find it.
Dell tech support logged on to my PC and tried and said finally that Vista
Home Premium was not supporting this technology. This seems hard to believe.
I can't find any info in Microsoft tech support so I am here. I want a safe
solution for this lack of compatability with Vista.
--
Can''''t these things just work.


Richard G. Harper said:
It might help if you were to tell us what is and is not working, what error
messages (if any) you are seeing, and so on.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
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john said:
I am trying to get this to work and Dell says that the problem is with
Vista.
Motorola does not have any clear support. Can anyone help get this to
work?
Click to expand...
Click to expand...
 
Okay, so clearly the headset does work. Does Motorola have Vista drivers
for it? If not, then it's probably not going to work under Vista.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


john said:
Sorry, new to this, the Motorola S9 is recognized as a bluetooth headset
for
use with cell phones. It works fine with my cell phone. My phone detects
that it is out there.
My laptop does not detect that it exisits and Dell tech support said that
it
is a problem with Vista not supporting A2DP, Advanced Audio Distribution
Profile. Sony Vaio references that it supports bluetooth A2DP devices.
When
I ask my laptop to look for a bluetooth device it does not find it.
Dell tech support logged on to my PC and tried and said finally that Vista
Home Premium was not supporting this technology. This seems hard to
believe.
I can't find any info in Microsoft tech support so I am here. I want a
safe
solution for this lack of compatability with Vista.
--
Can''''t these things just work.


Richard G. Harper said:
It might help if you were to tell us what is and is not working, what
error
messages (if any) you are seeing, and so on.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


john said:
I am trying to get this to work and Dell says that the problem is with
Vista.
Motorola does not have any clear support. Can anyone help get this to
work?
Click to expand...
Click to expand...
Click to expand...
 
Frankly, no. This sounds like a problem for Motorola support, not Vista
support.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ...http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website -http://rgharper.mvps.org/
* HELP us help YOU ...http://www.dts-l.org/goodpost.htm




Click to expand...

This is definitely a Vista issue... the Microsoft bluetooth stack does
not support the A2DP profile... I'm having massive problems with
this, and although I've increased the number of support profiles by
installing the WIDCOMM stack, cannot get A2DP to work in Vista...
 
The stack is just a set of software layers arranged in a given order such
that there exists only one external interface at a chosen end of the
arrangement.

message
Hi Just Claire,
I am so glad I found your post. I want to get the plantronics
pulsar 590 and have vista home premium on my dell laptop inspiron 1525.
Would you be so kind as to tell me exactly word for word what you
purchased that worked from BlueSoleil stack , I would appreciate a
direct link to the product or email me at (e-mail address removed)

You mentioned your headphones work, meaning you are getting stereo
sound from them vs. mono?

I went on the Bluesoleil website and just do not know what to look for,
I am not even sure what a stack is. Greatly appreciate your help.
 
John,

I have been able to connect the Motorola S9 to my Sager NP9262. It is IMO a
problem with the Bluetooth drivers that come with your laptop.

I have read an article titled "UnCrippling Bluetooth in Vista RTM" - this
article seems to indicate that the standard Microsoft Bluetooth drivers do
not support any BT audio profiles. :(

I have similar disappointments with Vista BT support. Specifically my CSR
Bluetooth device I don't know how to control the audio quality settings
necessary to prevent audio drop-outs when I move my mouse!
 
JustClaire,

Yes the Toshiba stack works wonderfully for A2DP and it also supports
setting audio quality. However I have found that the Toshiba drivers are
serial locked and will not function after 30 days.

I will try the Bluesoleil drivers and see if they function better than the
CSR drivers that came with my Sager.

Thanks!
 
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