Most tools not working

  • Thread starter Thread starter Andrew
  • Start date Start date
A

Andrew

I have the Anti spyware beta 1 loaded but most of
the 'tools' options do nothing:

For example click 'tools' 'Summary - I just get an hour
glass.

If I click 'tools' 'spyware scan' 'manage spyware
quarintine' nothing happens. Same applies to all the 'real
time protection' options and also a number of the other
options.

My PC if definatly still infected with something (probably
LOP) as I have a number of 'cool stuff' and 'on line
gaming' type of options on my browser favourites which I
can not delete and pop ups to LOP related sites I also can
not get rid of, and every now and again all my favourites
are resorted in strict alphabetical order with the LOP
stuff at the top which is really annoying as frequest use
ones may go the the bottom.

Anyone any ideas ?
 
Did this ever work?

Have you tried these operations running in safe mode?

This fix may help if (some of) your problem is caused by a bug in Microsoft
Antispyware, but if the basic issue is the infecting malware, it may not
help. Easy to try, though:

1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware

Start there, and let us know what changes, or not. You may be best off
going for guided cleaning via HijackThis logs in a third-party forum, such
as this one--see step 6 of the protocol:

http://www.aumha.org/a/quickfix.htm
 
Bill

Thanks for trying. To answer your questions, no most of
the tools never did work. After your 1st suggestion
(below) they still don't. I'll now try your hijack this
suggestion
 
Terrific--your problem may have been simpler than Andrew's--glad that solved
it.

--
 
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