Monitor problem

  • Thread starter Thread starter antioch
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A

antioch

XP SP2 - up to date except SP3.
Relisys 19" CRT TE988, monitor just two years old.
GPU -Inno 3D Ge Force 6800GS 256MB DDR3 PCI-E.
I know one or two will roast me for posting here, as I cannot validate any
direct connection between MS and the hardware.
But I have tried to find a suitable forum - no luck - emailed the retailer
and manufacturer - no reply, yet.
A week ago I switched on and immediately noticed a black bar down the right
side with a thin bright white line between that bar and the desktop.
I have used the adjustment options for screen adjustments, together with a
good screen test card, but I cannot move the screen as a whole to the right.
The widening option does move the right hand side, but then the left side
disappears off screen.
Using the move left or right option makes the right side disappear behind
the black bad.
When using the test card, if I reduce it down, one can clearly see the a
'frame' type of outline in which all windows appear. The left side is tight
against the left of the screen frame, but there is this half to three
quarter inch gap on the right.
I have not added/removed any software prior to this event nor changed any
drivers etc.
I am just hoping that somebody has had a previous experience or might be
able to direct me to a place, I have yet to find, where I could get help.

I have considered, after many hours of frustration, to get rid of the
monitor and buy new - I thought I would mention this - some bright spark no
doubt would suggest it :-)

Rgds
Antioch
 
On the Properties of the graphics card (the nVidia Control Panel) there
should be an adjustment feature (in addition to that on the monitor
controls). Have you tried that one?

Are you sure you have the latest nVidia drivers?
 
Hello Cari
Thank you for your interest - no I have had no reason to update drivers for
the GPU - if it aint broke, don't fix - I have had no reason to as I have
added nothing to the computer since it was custom built. There was an
update on offer back in June which I seem to remember was for SP3, which as
yet I have not installed - waiting for the disc. I cannot even blame Black
Tuesday updates for this problem.
I know there is another adjustment within the properties of the card, but I
am damned if I can locate it. I have been all through the nView Desktop
Manager, including nView Properties, several times.
There is another 'properties' under the tab 'desktops' in the Desktop
Manager - the options are stretch, centre etc.
Are you referring to another properties, which I have had another look for
but cannot find.

Rgds
Antioch
 
It will probably be there if you get the latest drivers. Unfortunately I no
longer run nVidia graphics on any of my PCs, so I can't tell you exactly
where it might be.

The best drivers will be at the nVidia website, not with Windows Update.
 
Hello Cari
Many thanks for your help - I will continue to search etc but an updated
driver I will save as the last resort.

Rgds
Antioch
 
antioch said:
XP SP2 - up to date except SP3.
Relisys 19" CRT TE988, monitor just two years old.
GPU -Inno 3D Ge Force 6800GS 256MB DDR3 PCI-E.
I know one or two will roast me for posting here, as I cannot
validate any direct connection between MS and the hardware.
But I have tried to find a suitable forum - no luck - emailed the
retailer and manufacturer - no reply, yet.
A week ago I switched on and immediately noticed a black bar down
the right side with a thin bright white line between that bar and
the desktop. I have used the adjustment options for screen adjustments,
together
with a good screen test card, but I cannot move the screen as a
whole to the right. The widening option does move the right hand
side, but then the left side disappears off screen.
Using the move left or right option makes the right side disappear
behind the black bad.
When using the test card, if I reduce it down, one can clearly see
the a 'frame' type of outline in which all windows appear. The
left side is tight against the left of the screen frame, but there
is this half to three quarter inch gap on the right.
I have not added/removed any software prior to this event nor
changed any drivers etc.
I am just hoping that somebody has had a previous experience or
might be able to direct me to a place, I have yet to find, where I
could get help.
I have considered, after many hours of frustration, to get rid of
the monitor and buy new - I thought I would mention this - some
bright spark no doubt would suggest it :-)
Click to expand...


This line, "... I switched on and immediately noticed a black bar down the
right side with a thin bright white line between that bar and the desktop
...." leads me to ask...

Is the line there if you do not boot into Windows XP and go into the System
BIOS?

Is the line there if you boot with something like a bootable *nix CD or
Ultimate Boot CD for Windows or some other BartPE type CD -- or even the
Windows XP Safe Mode?


If it does not show it in the BIOS, but does in your Windows (but not in
safe mode or with another boot CD situation) - it may be the video card
driver OR it could be the hardware has gone bad in a very specific way.

If it does show in the BIOS and in other boot situations - chances are great
that it is hardware related.
 
Shenan Stanley said:
This line, "... I switched on and immediately noticed a black bar down the
right side with a thin bright white line between that bar and the desktop
..." leads me to ask...

Is the line there if you do not boot into Windows XP and go into the
System BIOS?

Is the line there if you boot with something like a bootable *nix CD or
Ultimate Boot CD for Windows or some other BartPE type CD -- or even the
Windows XP Safe Mode?


If it does not show it in the BIOS, but does in your Windows (but not in
safe mode or with another boot CD situation) - it may be the video card
driver OR it could be the hardware has gone bad in a very specific way.

If it does show in the BIOS and in other boot situations - chances are
great that it is hardware related.
Click to expand...
Hello Shenan
Now you are asking for a 'leap of faith' into the realms of which I have, as
yet, not dared to venture or need to go - yet.

I will look into your questions closely and see what I find.

Rgds
Antioch
 
antioch said:
Hello Shenan
Now you are asking for a 'leap of faith' into the realms of which I have,
as yet, not dared to venture or need to go - yet.

I will look into your questions closely and see what I find.

Rgds
Antioch
Click to expand...

Hello Shenan
Further to the above, I have restarted the computer - I do not watch
start-up - I gave up watching paint dry and grass grow when I came out of
therapy some years ago :-)
That black section is there all the way through the start-up sequence :-(
It is not always the same width, but its there - its at its widest in
desktop.

Rgds
Antioch
 
Hello Cari
Many thanks for your help - I will continue to search etc but an updated
driver I will save as the last resort.
Click to expand...

Can you hook up the monitor to another PC/Laptop? If the
problem goes away on the other PC/Lap-top, then it's a SW
issue, if the same error (bar to the right) is still there
then its certainly time for a new monitor. I got a
flat-panel Monitor lemon (almost 2 years ago) and I had to
bring in the sucker for repair 4 times. At the last occasion
I took pics to show the "technicians" the error. It was only
then they replaced a "power-strip" whatever that was/is.



Dragomir Kollaric
 
antioch said:
Hello Shenan
Further to the above, I have restarted the computer - I do not watch
start-up - I gave up watching paint dry and grass grow when I came out of
therapy some years ago :-)
That black section is there all the way through the start-up sequence :-(
It is not always the same width, but its there - its at its widest in
desktop.

Rgds
Antioch
Click to expand...

My money is on failing electronics in the monitor control circuitry. You
might try fiddling with the monitor buttons, widen and recenter the
screen, and possibly change the refresh rate, to make it look better.
But I think you have a repair or replace issue there.
 
Bob I said:
My money is on failing electronics in the monitor control circuitry. You
might try fiddling with the monitor buttons, widen and recenter the
screen, and possibly change the refresh rate, to make it look better. But
I think you have a repair or replace issue there.
Click to expand...

Hi Bob I
I am beginning to think along the same lines.
I did find the 'adjustment' feature to which Cari referred - it was in
ConPanel/Display/Settings/Advanced/Plug & Play Monitor/GeForce 6800GS.
However, I could not shift that blank/black bar out of the way - the right
arrow did not work - left/up/down worked fine.

I will give it a few more days - still waiting for some feedback - what
would us simple folk do without MS newsgroups - always an instant reply.
It has been a lifesaver for me over the last five years.

If there is a fix I will certainly update this thread.

Rgds
Antioch
 
antioch said:
Hi Bob I
I am beginning to think along the same lines.
I did find the 'adjustment' feature to which Cari referred - it was in
ConPanel/Display/Settings/Advanced/Plug & Play Monitor/GeForce 6800GS.
However, I could not shift that blank/black bar out of the way - the right
arrow did not work - left/up/down worked fine.

I will give it a few more days - still waiting for some feedback - what
would us simple folk do without MS newsgroups - always an instant reply.
It has been a lifesaver for me over the last five years.

If there is a fix I will certainly update this thread.

Rgds
Antioch
Click to expand...

Other than the refresh rate you won't be able to effect the desired
adjustments from within Windows. The monitor knobs will need to be
played with.
 
Other than the refresh rate you won't be able to effect the desired
adjustments from within Windows. The monitor knobs will need to be played
with.
Click to expand...


Bob I
Funny you should mention Refresh Rate - was suggested from another quarter -
all that does is give me a smaller paler screen with a blank area running
across the top as well as down the right side.
Despite trying to move any window to the right or up with the Plug and Play
adjustments and hours of fiddling with the monitor buttons, I am afraid
matters have not improved.

Thanks for your input.
Rgds
Antioch
 
antioch said:
Bob I
Funny you should mention Refresh Rate - was suggested from another quarter -
all that does is give me a smaller paler screen with a blank area running
across the top as well as down the right side.
Despite trying to move any window to the right or up with the Plug and Play
adjustments and hours of fiddling with the monitor buttons, I am afraid
matters have not improved.

Thanks for your input.
Rgds
Antioch
Click to expand...

If the monitor buttons won't help then it's likely the Horizontal sweep
circuit is failing or gone way out of adjustment. A electronics shop may
be able to replace the failing components. Cost will depend on their
labor rate. Call and ask, it won't cost you any thing to find out what
they will charge.
 
Bob I said:
If the monitor buttons won't help then it's likely the Horizontal sweep
circuit is failing or gone way out of adjustment. A electronics shop may
be able to replace the failing components. Cost will depend on their labor
rate. Call and ask, it won't cost you any thing to find out what they will
charge.
Click to expand...

As the monitor is a CRT, I am getting a TV man to look at it.

Rgds
Antioch
 
antioch said:
As the monitor is a CRT, I am getting a TV man to look at it.

Rgds
Antioch
Click to expand...

Ok, around here the "electronics shop" fixes CRT's, TV, video recorders etc.
 
<snipped>
As the monitor is a CRT, I am getting a TV man to look at it.
Click to expand...

Bob said:
Ok, around here the "electronics shop" fixes CRT's, TV, video
recorders etc.
Click to expand...

As the cost of fixing it approaches $100, it becomes less and less worth
getting it fixed unless you have some emotional attachment to this CRT
monitor (personally - I would say *even if* you have some attachment to this
monitor.)

Full price, no sales, etc - you can get 19" Widescren LCDs for under $200.
You can sometimes get 22"+ Widescreen LCDs for just over $200. (Less space
consumed, better picture quality for text and many-times, graphics - and
modern LCDs do not have the ghosting issues the older LCDs did with fast
motion.)

If you are just in love with CRTs...
http://www.pricewatch.com/monitors/21in.htm

So - I don't know that getting an older CRT fixed would be worth the
trouble//cost.
 
Shenan Stanley said:
<snipped>




As the cost of fixing it approaches $100, it becomes less and less worth
getting it fixed unless you have some emotional attachment to this CRT
monitor (personally - I would say *even if* you have some attachment to
this monitor.)

Full price, no sales, etc - you can get 19" Widescren LCDs for under $200.
You can sometimes get 22"+ Widescreen LCDs for just over $200. (Less
space consumed, better picture quality for text and many-times, graphics -
and modern LCDs do not have the ghosting issues the older LCDs did with
fast motion.)

If you are just in love with CRTs...
http://www.pricewatch.com/monitors/21in.htm

So - I don't know that getting an older CRT fixed would be worth the
trouble//cost.
Click to expand...

Hello Shenan
I would agree with your observations - however this side of the small pond
the prices you quoted are nearly double :-(
When I got this CRT, for the money it produced a better picture than the
equivalent flat screen costing twice as much - but flatties have improved a
lot since then. I am a flight simmer so tend to be a bit fussy re displays.
Plus I have to sell the idea to 'her indoors' or 'she who must be obeyed'.
Getting the TV man to say it cannot be fixed will of course help.

Rgds
Antioch
 
antioch said:
Hello Shenan
I would agree with your observations - however this side of the small pond
the prices you quoted are nearly double :-(
When I got this CRT, for the money it produced a better picture than the
equivalent flat screen costing twice as much - but flatties have improved
a lot since then. I am a flight simmer so tend to be a bit fussy re
displays.
Plus I have to sell the idea to 'her indoors' or 'she who must be obeyed'.
Getting the TV man to say it cannot be fixed will of course help.

Rgds
Antioch
Click to expand...

Problem was solved only to return a few days later but on the other side of
the screen - parts needed for permanent fix will cost more than a
replacement - now looking for a suitable 22" TFT.
Thanks to all who helped

Rgds
Antioch
 
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