module fault

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when ever I try to open my iTunes I get the "encountered problem need to
close" window and when I look in my event viewer I see this file.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/4/2007
Time: 7:57:20 PM
User: N/A
Computer: SHADOWFORTH
Description:
Faulting application itunes.exe, version 7.1.1.5, faulting module
hhctrl.ocx, version 5.2.3790.2847, fault address 0x0002bda6.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 74 75 ure itu
0018: 6e 65 73 2e 65 78 65 20 nes.exe
0020: 37 2e 31 2e 31 2e 35 20 7.1.1.5
0028: 69 6e 20 68 68 63 74 72 in hhctr
0030: 6c 2e 6f 63 78 20 35 2e l.ocx 5.
0038: 32 2e 33 37 39 30 2e 32 2.3790.2
0040: 38 34 37 20 61 74 20 6f 847 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 32 62 64 61 36 0d 0a 02bda6..


anyone have and suggestions?

-J
 
Try uninstalling iTunes then download a new copy of the latest version of
iTunes and install it.

- John
 
Back
Top