[CRITICAL UPDATE - Anyone using Office 2003 should install the Critical
Update or Service Pack 1 for Office 2003 as soon as possible. From
PowerPoint, choose "Help -> Check for Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PowerPoint
that you just created (you can save, but not open)? -
http://support.microsoft.com/?id=329820]
Hello Mike,
Looks like the help file has some incorrect information.
The MS Organization Chart 2.0 (MSOC2) application is no longer provided
with Office products (beginning with Microsoft Office System 2002) and, if
upgrading from a previous version which included MSOC2, it is removed from
the system because it is "discontinued" technology. Because of this, if you
try to edit an MSOC2 object in Office 2003 you will receive the generic
error that occurs whenever you try to edit/open an OLE object for which no
server application is available. In Office 2002 we attempted to convert
MSOC2 charts to the new Office Diagramming feature for organization charts
but, because of differences in capabilities there were some MSOC2 chart
styles which did not convert well so this conversion is no longer attempted
in Office 2003.
If, in the short term, you are running PowerPoint/Office 2003 and still
need to edit organization charts created using the old MSOC2 tool, you can
download the tool from Microsoft Office 2003 Resource Kit:
http://www.microsoft.com/office/ork/2003/journ/msoc2.htm
In the long term, you should begin to recreate your charts in either the
new diagramming feature of Microsoft Office System 2003 or, for more
complex charts, look at using the great Organization Chart features
available in Microsoft Visio 2003.
If you (or anyone else reading this message) feel strongly about any
specific enhancement requests for creating organization diagrams in
PowerPoint/Office, don't forget to send your feedback to Microsoft (in YOUR
OWN WORDS, please) by:
PREFERRED METHOD:
A) If you are using Microsoft's web-based, online newsreader for Office
communities (
http://www.microsoft.com/office/community/en-us/default.mspx),
click on the "New" drop-down menu and choose "Suggestion for Microsoft"
from directly within the newsreader web page.
OR, NEXT BEST METHOD:
B) If you are using another newsreader (such as Microsoft Outlook Express),
submit your suggestion using your web browser at the following address:
http://register.microsoft.com/mswish/suggestion.asp
It's VERY important that, for EACH wish, you describe in detail, WHY it is
important TO YOU that your product suggestion be implemented. A good wish
submssion includes WHAT scenario, work-flow, or end-result is blocked by
not having a specific feature, HOW MUCH time and effort ($$$) is spent
working around a specific limitation of the current product, etc. Remember
that Microsoft receives THOUSANDS of product suggestions every day and we
read each one but, in any given product development cycle, there are ONLY
sufficient resources to address the ones that are MOST IMPORTANT to our
customers so take the extra time to state your case as CLEARLY and
COMPLETELY as possible so that we can FEEL YOUR PAIN.
IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).
John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows
For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at:
http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
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