modem

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  • Start date Start date
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Guest

my friend is trying to connect to the internet and it says modem failure what
can we do to fix this he does not have a support password to run thetrouble
shooter therough windows xp
 
tmm5899 said:
my friend is trying to connect to the internet and it says modem failure
what
can we do to fix this he does not have a support password to run
thetrouble
shooter therough windows xp
Click to expand...

"Modem Failure" indicates that the modem, a piece of hardware, has failed.
Possibly, if it's a soft modem, its drivers are not installed or are
corrupt.

These aren't problems with XP, but with the modem and/or its software, or
possibly if it's an external modem, with the cabling.

Unfortunately there is no information in your post as to what the modem is
or when you get the message or the exact text of the error message, so
anything further is a guess.

Try removing and reinstalling the modem, using the correct drivers, via
Device Manager.

HTH
-pk
 
how do i do this and it is internal modem the phone line plugs into how can i
tell what brand it is to see if maybe it is missing drivers windows xp
professional has a trouble shooter for modems but with out the password i
don't know about computers and don't want to mess up his computer
 
tmm5899 said:
how do i do this and it is internal modem the phone line plugs into how
can i
tell what brand it is to see if maybe it is missing drivers windows xp
professional has a trouble shooter for modems but with out the password
Click to expand...

without *what* password?

Are you saying that you do not have access to an Administrator account?
i
don't know about computers and don't want to mess up his computer
Click to expand...

Then you are in a situation where you cannot safely proceed.

I don't say this in a derogator way, but if you don't know what you are
doing, and cannot describe the situation, and don't have system access, you
should locate a local professional who can look at the system for you.

HTH
-pk
 
my friend was given the computer and i am trying to run the troubleshooter
and it asks for a password i don't know it and neither does my friend what
can we do
 
11185.1


a friend has a computer and the modem is not working device manager shows a
yellow circle and a black mark in the middle what does that mean and how can
he get the modem to work? the computer has windows xp professional operating
system. i was told at another website to run a program called unknown device
identifier it is at this website www.zhangduo.com/udi.html. i installed and
ran the program but don't understand what the model number for the modem is
here are the results

Device Information Listing for RAYMOND FRAZIER@FOOD-FWPHWBVBXX - 6/11/2011
4:46:28 AM

ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip: ATI Technologies Rage 3D Pro AGP 2x (BGA Package)
Detail
PnpID
VEN_1002&DEV_4742&SUBSYS_00000000&REV_5C
Vender
ATI Technologies, Inc.
Device
ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip Vender
ATI Technologies
Chip
Rage 3D Pro AGP 2x (BGA Package)
DEC 21152 PCI to PCI bridge
Chip: Digital Equipment Corp (DEC) 21151/2 PCI to PCI Bridge
Detail
PnpID
VEN_1011&DEV_0024&SUBSYS_00000000&REV_03
Vender
DEC
Device
DEC 21152 PCI to PCI bridge
Chip Vender
Digital Equipment Corp (DEC)
Chip
21151/2 PCI to PCI Bridge
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Dell Computer Corp 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_00821028&REV_24
Vender
3Com
Device
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
Dell Computer Corp
OEM Device
3C905B Fast Etherlink XL 10/100
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_905510B7&REV_24
Vender
3Com
Device
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
3COM Corp, Networking Division
OEM Device
3C905B Fast Etherlink XL 10/100
NVIDIA RIVA TNT
Creative Labs Graphics Blaster RIVA TNT
Chip: Nvidia Corp Riva TNT GUI+3D Accelerator [NV4]
Detail
PnpID
VEN_10DE&DEV_0020&SUBSYS_10151102&REV_04
Vender
NVIDIA
Device
NVIDIA RIVA TNT
Chip Vender
Nvidia Corp
Chip
Riva TNT GUI+3D Accelerator [NV4]
OEM Vender
Creative Labs
OEM Device
Graphics Blaster RIVA TNT
Creative AudioPCI (ES1371,ES1373) (WDM)
Creative (Was: Ensoniq) Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4
channel)
Chip: Creative (Was: Ensoniq) ES1371, ES1373 AudioPCI
Detail
PnpID
VEN_1274&DEV_1371&SUBSYS_80011274&REV_07
Vender
Creative Technology Ltd.
Device
Creative AudioPCI (ES1371,ES1373) (WDM)
Chip Vender
Creative (Was: Ensoniq)
Chip
ES1371, ES1373 AudioPCI
OEM Vender
Creative (Was: Ensoniq)
OEM Device
Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M ISA Bridge
Detail
PnpID
VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M ISA Bridge
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M EIDE Controller
Detail
PnpID
VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M EIDE Controller
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M USB Controller
Detail
PnpID
VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M USB Controller
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip: Intel Corporation 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP
Implemented)
Detail
PnpID
VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip: Intel Corporation 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Detail
PnpID
VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Kodak Co. DX3700
Vender: Kodak Co.
PnpID: VID_040A&PID_0530
Device: DX3700
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F500
Device: USB Device
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F501
Device: USB Device
Canon, Inc. PowerShot A300
Vender: Canon, Inc.
PnpID: VID_04A9&PID_3076
Device: PowerShot A300
Canon, Inc. USB Device
Vender: Canon, Inc.
PnpID: VID_04A9&PID_30B7
Device: USB Device
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_00
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_01
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_02
Device: Mustek DV 3000
Mustek Systems, Inc. USB Device
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C441
Device: USB Device
Mobile Action Technology, Inc. USB Device
Vender: Mobile Action Technology, Inc.
PnpID: VID_0DF7&PID_0800
Device: USB Device
Generic USB Hub
Driver Vender: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Driver Vender: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Driver Vender: Microsoft
PnpID: usb\composite
CD-ROM Drive
Driver Vender: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Driver Vender: Microsoft
PnpID: acpipic_up
Disk drive
Driver Vender: Microsoft
PnpID: gendisk
Standard floppy disk controller
Driver Vender: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Driver Vender: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Driver Vender: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Driver Vender: Microsoft
PnpID: *pnp0303
Crystal WDM MPU-401 Compatible
Driver Vender: Microsoft
PnpID: *csc0003
Crystal WDM Audio Control Registers
Driver Vender: Microsoft
PnpID: *csc0010
Disabled Device
Driver Vender: Microsoft
PnpID: *csc000f
Crystal WDM Audio Codec
Driver Vender: Microsoft
PnpID: *csc0000
Media Control Devices
Driver Vender: Microsoft
PnpID: ms_mmmci
Video Codecs
Driver Vender: Microsoft
PnpID: ms_mmvid
Audio Codecs
Driver Vender: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Driver Vender: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Driver Vender: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Service Proxy
Driver Vender: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Clock Proxy
Driver Vender: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Kernel System Audio Device
Driver Vender: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DLS Synthesizer
Driver Vender: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Driver Vender: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Wave Audio Mixer
Driver Vender: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft WINMM WDM Audio Compatibility Driver
Driver Vender: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Acoustic Echo Canceller
Driver Vender: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Streaming Quality Manager Proxy
Driver Vender: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Kernel Audio Splitter
Driver Vender: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel DRM Audio Descrambler
Driver Vender: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Game Port for Creative
Driver Vender: Microsoft
PnpID: *ctl7001
MOTOROLA modem
Driver Vender: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers
Driver Vender: Microsoft
PnpID: pnpc031
PHILIPS BRILLIANCE 107(17inch/CM8800)
Driver Vender: Microsoft
PnpID: monitor\phl0107
Default Monitor
Driver Vender: Microsoft
PnpID: monitor\default_monitor
Plug and Play Monitor
Driver Vender: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Driver Vender: Microsoft
PnpID: *pnp0f13
RAS Async Adapter
Driver Vender: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Driver Vender: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Driver Vender: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Driver Vender: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Driver Vender: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Driver Vender: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Driver Vender: Microsoft
PnpID: ms_ndiswanip
WAN Miniport (Network Monitor)
Driver Vender: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IPX)
Driver Vender: Microsoft
PnpID: ms_ndiswanipx
Communications Port
Driver Vender: Microsoft
PnpID: *pnp0501
ECP Printer Port
Driver Vender: Microsoft
PnpID: *pnp0401
APOLLO P2500/2600 Series
Driver Vender: Hewlett-Packard
PnpID: lptenum\apolloapollo_p2500/249fb
Plug and Play Software Device Enumerator
Driver Vender: Microsoft
PnpID: root\swenum
Volume Manager
Driver Vender: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Driver Vender: Microsoft
PnpID: root\dmio
Microcode Update Device
Driver Vender: Microsoft
PnpID: root\update
Microsoft ACPI-Compliant System
Driver Vender: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Driver Vender: Microsoft
PnpID: acpi\fixedbutton
System board
Driver Vender: Microsoft
PnpID: *pnp0c01
PCI bus
Driver Vender: Microsoft
PnpID: *pnp0a03
Programmable interrupt controller
Driver Vender: Microsoft
PnpID: *pnp0000
System timer
Driver Vender: Microsoft
PnpID: *pnp0100
Numeric data processor
Driver Vender: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Driver Vender: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Driver Vender: Microsoft
PnpID: *pnp0b00
Direct memory access controller
Driver Vender: Microsoft
PnpID: *pnp0200
System speaker
Driver Vender: Microsoft
PnpID: *pnp0800
Printer Port Logical Interface
Driver Vender: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Driver Vender: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Driver Vender: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Driver Vender: Microsoft
PnpID: root\rdp_kbd
Motherboard resources
Driver Vender: Microsoft
PnpID: *pnp0c02
Floppy disk drive
Driver Vender: Microsoft
PnpID: genfloppydisk
Processor
Driver Vender: Microsoft
PnpID: acpi\processor
KODAK DX3700 Digital Camera
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A300
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A400
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Generic volume
Driver Vender: Microsoft
PnpID: storage\volume
USB Human Interface Device
Driver Vender: Microsoft
PnpID: usb\class_03
HID-compliant device
Driver Vender: Microsoft
PnpID: hid_device
USB Data Cable
Driver Vender: MobileAction
PnpID: usb\vid_0df7&pid_0800
iwas told that because the modem shows a yellow circle with a black mark in
the middle of the circle that the modem is missing the driver any help would
be appreciated.
 
tmm5899 said:
11185.1


a friend has a computer and the modem is not working device manager shows
a
yellow circle and a black mark in the middle what does that mean
Click to expand...

It likely means that the drivers for the modem are not installed, or that
the modem can't start because it is broken.
and how can
he get the modem to work?
Click to expand...

Try installing the drivers. Driver disks should have come with the PC.

the computer has windows xp professional operating
system. i was told at another website to run a program called unknown
device
identifier it is at this website www.zhangduo.com/udi.html. i installed
and
ran the program but don't understand what the model number for the modem
is
here are the results

Device Information Listing for RAYMOND FRAZIER@FOOD-FWPHWBVBXX - 6/11/2011
4:46:28 AM

ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip: ATI Technologies Rage 3D Pro AGP 2x (BGA Package)
Detail
PnpID
VEN_1002&DEV_4742&SUBSYS_00000000&REV_5C
Vender
ATI Technologies, Inc.
Device
ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip Vender
ATI Technologies
Chip
Rage 3D Pro AGP 2x (BGA Package)
DEC 21152 PCI to PCI bridge
Chip: Digital Equipment Corp (DEC) 21151/2 PCI to PCI Bridge
Detail
PnpID
VEN_1011&DEV_0024&SUBSYS_00000000&REV_03
Vender
DEC
Device
DEC 21152 PCI to PCI bridge
Chip Vender
Digital Equipment Corp (DEC)
Chip
21151/2 PCI to PCI Bridge
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Dell Computer Corp 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_00821028&REV_24
Vender
3Com
Device
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
Dell Computer Corp
OEM Device
3C905B Fast Etherlink XL 10/100
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_905510B7&REV_24
Vender
3Com
Device
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
3COM Corp, Networking Division
OEM Device
3C905B Fast Etherlink XL 10/100
NVIDIA RIVA TNT
Creative Labs Graphics Blaster RIVA TNT
Chip: Nvidia Corp Riva TNT GUI+3D Accelerator [NV4]
Detail
PnpID
VEN_10DE&DEV_0020&SUBSYS_10151102&REV_04
Vender
NVIDIA
Device
NVIDIA RIVA TNT
Chip Vender
Nvidia Corp
Chip
Riva TNT GUI+3D Accelerator [NV4]
OEM Vender
Creative Labs
OEM Device
Graphics Blaster RIVA TNT
Creative AudioPCI (ES1371,ES1373) (WDM)
Creative (Was: Ensoniq) Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4
channel)
Chip: Creative (Was: Ensoniq) ES1371, ES1373 AudioPCI
Detail
PnpID
VEN_1274&DEV_1371&SUBSYS_80011274&REV_07
Vender
Creative Technology Ltd.
Device
Creative AudioPCI (ES1371,ES1373) (WDM)
Chip Vender
Creative (Was: Ensoniq)
Chip
ES1371, ES1373 AudioPCI
OEM Vender
Creative (Was: Ensoniq)
OEM Device
Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M ISA Bridge
Detail
PnpID
VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M ISA Bridge
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M EIDE Controller
Detail
PnpID
VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M EIDE Controller
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M USB Controller
Detail
PnpID
VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M USB Controller
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip: Intel Corporation 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP
Implemented)
Detail
PnpID
VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip: Intel Corporation 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Detail
PnpID
VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Kodak Co. DX3700
Vender: Kodak Co.
PnpID: VID_040A&PID_0530
Device: DX3700
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F500
Device: USB Device
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F501
Device: USB Device
Canon, Inc. PowerShot A300
Vender: Canon, Inc.
PnpID: VID_04A9&PID_3076
Device: PowerShot A300
Canon, Inc. USB Device
Vender: Canon, Inc.
PnpID: VID_04A9&PID_30B7
Device: USB Device
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_00
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_01
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_02
Device: Mustek DV 3000
Mustek Systems, Inc. USB Device
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C441
Device: USB Device
Mobile Action Technology, Inc. USB Device
Vender: Mobile Action Technology, Inc.
PnpID: VID_0DF7&PID_0800
Device: USB Device
Generic USB Hub
Driver Vender: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Driver Vender: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Driver Vender: Microsoft
PnpID: usb\composite
CD-ROM Drive
Driver Vender: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Driver Vender: Microsoft
PnpID: acpipic_up
Disk drive
Driver Vender: Microsoft
PnpID: gendisk
Standard floppy disk controller
Driver Vender: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Driver Vender: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Driver Vender: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Driver Vender: Microsoft
PnpID: *pnp0303
Crystal WDM MPU-401 Compatible
Driver Vender: Microsoft
PnpID: *csc0003
Crystal WDM Audio Control Registers
Driver Vender: Microsoft
PnpID: *csc0010
Disabled Device
Driver Vender: Microsoft
PnpID: *csc000f
Crystal WDM Audio Codec
Driver Vender: Microsoft
PnpID: *csc0000
Media Control Devices
Driver Vender: Microsoft
PnpID: ms_mmmci
Video Codecs
Driver Vender: Microsoft
PnpID: ms_mmvid
Audio Codecs
Driver Vender: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Driver Vender: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Driver Vender: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Service Proxy
Driver Vender: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Clock Proxy
Driver Vender: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Kernel System Audio Device
Driver Vender: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DLS Synthesizer
Driver Vender: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Driver Vender: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Wave Audio Mixer
Driver Vender: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft WINMM WDM Audio Compatibility Driver
Driver Vender: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Acoustic Echo Canceller
Driver Vender: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Streaming Quality Manager Proxy
Driver Vender: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Kernel Audio Splitter
Driver Vender: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel DRM Audio Descrambler
Driver Vender: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Game Port for Creative
Driver Vender: Microsoft
PnpID: *ctl7001
MOTOROLA modem
Driver Vender: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers
Driver Vender: Microsoft
PnpID: pnpc031
PHILIPS BRILLIANCE 107(17inch/CM8800)
Driver Vender: Microsoft
PnpID: monitor\phl0107
Default Monitor
Driver Vender: Microsoft
PnpID: monitor\default_monitor
Plug and Play Monitor
Driver Vender: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Driver Vender: Microsoft
PnpID: *pnp0f13
RAS Async Adapter
Driver Vender: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Driver Vender: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Driver Vender: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Driver Vender: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Driver Vender: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Driver Vender: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Driver Vender: Microsoft
PnpID: ms_ndiswanip
WAN Miniport (Network Monitor)
Driver Vender: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IPX)
Driver Vender: Microsoft
PnpID: ms_ndiswanipx
Communications Port
Driver Vender: Microsoft
PnpID: *pnp0501
ECP Printer Port
Driver Vender: Microsoft
PnpID: *pnp0401
APOLLO P2500/2600 Series
Driver Vender: Hewlett-Packard
PnpID: lptenum\apolloapollo_p2500/249fb
Plug and Play Software Device Enumerator
Driver Vender: Microsoft
PnpID: root\swenum
Volume Manager
Driver Vender: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Driver Vender: Microsoft
PnpID: root\dmio
Microcode Update Device
Driver Vender: Microsoft
PnpID: root\update
Microsoft ACPI-Compliant System
Driver Vender: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Driver Vender: Microsoft
PnpID: acpi\fixedbutton
System board
Driver Vender: Microsoft
PnpID: *pnp0c01
PCI bus
Driver Vender: Microsoft
PnpID: *pnp0a03
Programmable interrupt controller
Driver Vender: Microsoft
PnpID: *pnp0000
System timer
Driver Vender: Microsoft
PnpID: *pnp0100
Numeric data processor
Driver Vender: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Driver Vender: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Driver Vender: Microsoft
PnpID: *pnp0b00
Direct memory access controller
Driver Vender: Microsoft
PnpID: *pnp0200
System speaker
Driver Vender: Microsoft
PnpID: *pnp0800
Printer Port Logical Interface
Driver Vender: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Driver Vender: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Driver Vender: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Driver Vender: Microsoft
PnpID: root\rdp_kbd
Motherboard resources
Driver Vender: Microsoft
PnpID: *pnp0c02
Floppy disk drive
Driver Vender: Microsoft
PnpID: genfloppydisk
Processor
Driver Vender: Microsoft
PnpID: acpi\processor
KODAK DX3700 Digital Camera
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A300
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A400
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Generic volume
Driver Vender: Microsoft
PnpID: storage\volume
USB Human Interface Device
Driver Vender: Microsoft
PnpID: usb\class_03
HID-compliant device
Driver Vender: Microsoft
PnpID: hid_device
USB Data Cable
Driver Vender: MobileAction
PnpID: usb\vid_0df7&pid_0800
iwas told that because the modem shows a yellow circle with a black mark
in
the middle of the circle that the modem is missing the driver any help
would
be appreciated.



tmm5899 said:
my friend was given the computer and i am trying to run the
troubleshooter
and it asks for a password i don't know it and neither does my friend
what
can we do
Click to expand...
Click to expand...
 
tmm5899 said:
11185.1


a friend has a computer and the modem is not working device manager shows
a
yellow circle and a black mark in the middle what does that mean and how
can
he get the modem to work? the computer has windows xp professional
operating
system. i was told at another website to run a program called unknown
device
identifier it is at this website www.zhangduo.com/udi.html. i installed
and
ran the program but don't understand what the model number for the modem
is
here are the results
Click to expand...
MOTOROLA modem
Driver Vender: Mobile Action Technology Inc.
Click to expand...

It's apparently a motorola but you need to either get more information from
the PC maker or get another modem that comes with drivers. If this modem
is built onto the motherboard, the motherboard manufacturer may have some
references. If it's an extra card, and there are no drivers, consider
getting another modem. They aren't that expensive. USB modems can be
moved from system to system and often require no extra drivers.

HTH
-pk

Device Information Listing for RAYMOND FRAZIER@FOOD-FWPHWBVBXX - 6/11/2011
4:46:28 AM

ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip: ATI Technologies Rage 3D Pro AGP 2x (BGA Package)
Detail
PnpID
VEN_1002&DEV_4742&SUBSYS_00000000&REV_5C
Vender
ATI Technologies, Inc.
Device
ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip Vender
ATI Technologies
Chip
Rage 3D Pro AGP 2x (BGA Package)
DEC 21152 PCI to PCI bridge
Chip: Digital Equipment Corp (DEC) 21151/2 PCI to PCI Bridge
Detail
PnpID
VEN_1011&DEV_0024&SUBSYS_00000000&REV_03
Vender
DEC
Device
DEC 21152 PCI to PCI bridge
Chip Vender
Digital Equipment Corp (DEC)
Chip
21151/2 PCI to PCI Bridge
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Dell Computer Corp 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_00821028&REV_24
Vender
3Com
Device
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
Dell Computer Corp
OEM Device
3C905B Fast Etherlink XL 10/100
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_905510B7&REV_24
Vender
3Com
Device
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
3COM Corp, Networking Division
OEM Device
3C905B Fast Etherlink XL 10/100
NVIDIA RIVA TNT
Creative Labs Graphics Blaster RIVA TNT
Chip: Nvidia Corp Riva TNT GUI+3D Accelerator [NV4]
Detail
PnpID
VEN_10DE&DEV_0020&SUBSYS_10151102&REV_04
Vender
NVIDIA
Device
NVIDIA RIVA TNT
Chip Vender
Nvidia Corp
Chip
Riva TNT GUI+3D Accelerator [NV4]
OEM Vender
Creative Labs
OEM Device
Graphics Blaster RIVA TNT
Creative AudioPCI (ES1371,ES1373) (WDM)
Creative (Was: Ensoniq) Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4
channel)
Chip: Creative (Was: Ensoniq) ES1371, ES1373 AudioPCI
Detail
PnpID
VEN_1274&DEV_1371&SUBSYS_80011274&REV_07
Vender
Creative Technology Ltd.
Device
Creative AudioPCI (ES1371,ES1373) (WDM)
Chip Vender
Creative (Was: Ensoniq)
Chip
ES1371, ES1373 AudioPCI
OEM Vender
Creative (Was: Ensoniq)
OEM Device
Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M ISA Bridge
Detail
PnpID
VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M ISA Bridge
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M EIDE Controller
Detail
PnpID
VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M EIDE Controller
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M USB Controller
Detail
PnpID
VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M USB Controller
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip: Intel Corporation 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP
Implemented)
Detail
PnpID
VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip: Intel Corporation 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Detail
PnpID
VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Kodak Co. DX3700
Vender: Kodak Co.
PnpID: VID_040A&PID_0530
Device: DX3700
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F500
Device: USB Device
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F501
Device: USB Device
Canon, Inc. PowerShot A300
Vender: Canon, Inc.
PnpID: VID_04A9&PID_3076
Device: PowerShot A300
Canon, Inc. USB Device
Vender: Canon, Inc.
PnpID: VID_04A9&PID_30B7
Device: USB Device
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_00
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_01
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_02
Device: Mustek DV 3000
Mustek Systems, Inc. USB Device
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C441
Device: USB Device
Mobile Action Technology, Inc. USB Device
Vender: Mobile Action Technology, Inc.
PnpID: VID_0DF7&PID_0800
Device: USB Device
Generic USB Hub
Driver Vender: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Driver Vender: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Driver Vender: Microsoft
PnpID: usb\composite
CD-ROM Drive
Driver Vender: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Driver Vender: Microsoft
PnpID: acpipic_up
Disk drive
Driver Vender: Microsoft
PnpID: gendisk
Standard floppy disk controller
Driver Vender: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Driver Vender: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Driver Vender: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Driver Vender: Microsoft
PnpID: *pnp0303
Crystal WDM MPU-401 Compatible
Driver Vender: Microsoft
PnpID: *csc0003
Crystal WDM Audio Control Registers
Driver Vender: Microsoft
PnpID: *csc0010
Disabled Device
Driver Vender: Microsoft
PnpID: *csc000f
Crystal WDM Audio Codec
Driver Vender: Microsoft
PnpID: *csc0000
Media Control Devices
Driver Vender: Microsoft
PnpID: ms_mmmci
Video Codecs
Driver Vender: Microsoft
PnpID: ms_mmvid
Audio Codecs
Driver Vender: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Driver Vender: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Driver Vender: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Service Proxy
Driver Vender: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Clock Proxy
Driver Vender: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Kernel System Audio Device
Driver Vender: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DLS Synthesizer
Driver Vender: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Driver Vender: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Wave Audio Mixer
Driver Vender: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft WINMM WDM Audio Compatibility Driver
Driver Vender: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Acoustic Echo Canceller
Driver Vender: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Streaming Quality Manager Proxy
Driver Vender: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Kernel Audio Splitter
Driver Vender: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel DRM Audio Descrambler
Driver Vender: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Game Port for Creative
Driver Vender: Microsoft
PnpID: *ctl7001
MOTOROLA modem
Driver Vender: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers
Driver Vender: Microsoft
PnpID: pnpc031
PHILIPS BRILLIANCE 107(17inch/CM8800)
Driver Vender: Microsoft
PnpID: monitor\phl0107
Default Monitor
Driver Vender: Microsoft
PnpID: monitor\default_monitor
Plug and Play Monitor
Driver Vender: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Driver Vender: Microsoft
PnpID: *pnp0f13
RAS Async Adapter
Driver Vender: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Driver Vender: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Driver Vender: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Driver Vender: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Driver Vender: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Driver Vender: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Driver Vender: Microsoft
PnpID: ms_ndiswanip
WAN Miniport (Network Monitor)
Driver Vender: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IPX)
Driver Vender: Microsoft
PnpID: ms_ndiswanipx
Communications Port
Driver Vender: Microsoft
PnpID: *pnp0501
ECP Printer Port
Driver Vender: Microsoft
PnpID: *pnp0401
APOLLO P2500/2600 Series
Driver Vender: Hewlett-Packard
PnpID: lptenum\apolloapollo_p2500/249fb
Plug and Play Software Device Enumerator
Driver Vender: Microsoft
PnpID: root\swenum
Volume Manager
Driver Vender: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Driver Vender: Microsoft
PnpID: root\dmio
Microcode Update Device
Driver Vender: Microsoft
PnpID: root\update
Microsoft ACPI-Compliant System
Driver Vender: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Driver Vender: Microsoft
PnpID: acpi\fixedbutton
System board
Driver Vender: Microsoft
PnpID: *pnp0c01
PCI bus
Driver Vender: Microsoft
PnpID: *pnp0a03
Programmable interrupt controller
Driver Vender: Microsoft
PnpID: *pnp0000
System timer
Driver Vender: Microsoft
PnpID: *pnp0100
Numeric data processor
Driver Vender: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Driver Vender: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Driver Vender: Microsoft
PnpID: *pnp0b00
Direct memory access controller
Driver Vender: Microsoft
PnpID: *pnp0200
System speaker
Driver Vender: Microsoft
PnpID: *pnp0800
Printer Port Logical Interface
Driver Vender: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Driver Vender: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Driver Vender: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Driver Vender: Microsoft
PnpID: root\rdp_kbd
Motherboard resources
Driver Vender: Microsoft
PnpID: *pnp0c02
Floppy disk drive
Driver Vender: Microsoft
PnpID: genfloppydisk
Processor
Driver Vender: Microsoft
PnpID: acpi\processor
KODAK DX3700 Digital Camera
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A300
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A400
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Generic volume
Driver Vender: Microsoft
PnpID: storage\volume
USB Human Interface Device
Driver Vender: Microsoft
PnpID: usb\class_03
HID-compliant device
Driver Vender: Microsoft
PnpID: hid_device
USB Data Cable
Driver Vender: MobileAction
PnpID: usb\vid_0df7&pid_0800
iwas told that because the modem shows a yellow circle with a black mark
in
the middle of the circle that the modem is missing the driver any help
would
be appreciated.



tmm5899 said:
my friend was given the computer and i am trying to run the
troubleshooter
and it asks for a password i don't know it and neither does my friend
what
can we do
Click to expand...
Click to expand...
 
If the modem stopped * all of a sudden * , system restore ?



11185.1


a friend has a computer and the modem is not working device manager shows a
yellow circle and a black mark in the middle what does that mean and how can
he get the modem to work? the computer has windows xp professional operating
system. i was told at another website to run a program called unknown device
identifier it is at this website www.zhangduo.com/udi.html. i installed and
ran the program but don't understand what the model number for the modem is
here are the results

Device Information Listing for RAYMOND FRAZIER@FOOD-FWPHWBVBXX - 6/11/2011
4:46:28 AM

ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip: ATI Technologies Rage 3D Pro AGP 2x (BGA Package)
Detail
PnpID
VEN_1002&DEV_4742&SUBSYS_00000000&REV_5C
Vender
ATI Technologies, Inc.
Device
ATI Technologies, Inc. 3D RAGE PRO AGP 2X
Chip Vender
ATI Technologies
Chip
Rage 3D Pro AGP 2x (BGA Package)
DEC 21152 PCI to PCI bridge
Chip: Digital Equipment Corp (DEC) 21151/2 PCI to PCI Bridge
Detail
PnpID
VEN_1011&DEV_0024&SUBSYS_00000000&REV_03
Vender
DEC
Device
DEC 21152 PCI to PCI bridge
Chip Vender
Digital Equipment Corp (DEC)
Chip
21151/2 PCI to PCI Bridge
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Dell Computer Corp 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_00821028&REV_24
Vender
3Com
Device
3Com 3C918 Integrated Fast Ethernet Controller (3C905B-TX Compatible)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
Dell Computer Corp
OEM Device
3C905B Fast Etherlink XL 10/100
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Chip: 3COM Corp, Networking Division 3C905B Fast Etherlink XL 10/100
Detail
PnpID
VEN_10B7&DEV_9055&SUBSYS_905510B7&REV_24
Vender
3Com
Device
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
Chip Vender
3COM Corp, Networking Division
Chip
3C905B Fast Etherlink XL 10/100
OEM Vender
3COM Corp, Networking Division
OEM Device
3C905B Fast Etherlink XL 10/100
NVIDIA RIVA TNT
Creative Labs Graphics Blaster RIVA TNT
Chip: Nvidia Corp Riva TNT GUI+3D Accelerator [NV4]
Detail
PnpID
VEN_10DE&DEV_0020&SUBSYS_10151102&REV_04
Vender
NVIDIA
Device
NVIDIA RIVA TNT
Chip Vender
Nvidia Corp
Chip
Riva TNT GUI+3D Accelerator [NV4]
OEM Vender
Creative Labs
OEM Device
Graphics Blaster RIVA TNT
Creative AudioPCI (ES1371,ES1373) (WDM)
Creative (Was: Ensoniq) Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4
channel)
Chip: Creative (Was: Ensoniq) ES1371, ES1373 AudioPCI
Detail
PnpID
VEN_1274&DEV_1371&SUBSYS_80011274&REV_07
Vender
Creative Technology Ltd.
Device
Creative AudioPCI (ES1371,ES1373) (WDM)
Chip Vender
Creative (Was: Ensoniq)
Chip
ES1371, ES1373 AudioPCI
OEM Vender
Creative (Was: Ensoniq)
OEM Device
Sound Blaster PCI 128 (CT4751 w/EEPROM, Retail, 4 channel)
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M ISA Bridge
Detail
PnpID
VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M ISA Bridge
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M EIDE Controller
Detail
PnpID
VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M EIDE Controller
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M USB Controller
Detail
PnpID
VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M USB Controller
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip: Intel Corporation 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP
Implemented)
Detail
PnpID
VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to PCI Bridge
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip: Intel Corporation 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Detail
PnpID
VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium(r) II Processor to AGP Controller
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Kodak Co. DX3700
Vender: Kodak Co.
PnpID: VID_040A&PID_0530
Device: DX3700
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F500
Device: USB Device
Compaq Computer Corp. USB Device
Vender: Compaq Computer Corp.
PnpID: VID_049F&PID_F501
Device: USB Device
Canon, Inc. PowerShot A300
Vender: Canon, Inc.
PnpID: VID_04A9&PID_3076
Device: PowerShot A300
Canon, Inc. USB Device
Vender: Canon, Inc.
PnpID: VID_04A9&PID_30B7
Device: USB Device
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_00
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_01
Device: Mustek DV 3000
Mustek Systems, Inc. Mustek DV 3000
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C440&MI_02
Device: Mustek DV 3000
Mustek Systems, Inc. USB Device
Vender: Mustek Systems, Inc.
PnpID: VID_055F&PID_C441
Device: USB Device
Mobile Action Technology, Inc. USB Device
Vender: Mobile Action Technology, Inc.
PnpID: VID_0DF7&PID_0800
Device: USB Device
Generic USB Hub
Driver Vender: Microsoft
PnpID: usb\class_09
USB Mass Storage Device
Driver Vender: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Driver Vender: Microsoft
PnpID: usb\composite
CD-ROM Drive
Driver Vender: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Driver Vender: Microsoft
PnpID: acpipic_up
Disk drive
Driver Vender: Microsoft
PnpID: gendisk
Standard floppy disk controller
Driver Vender: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Driver Vender: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Driver Vender: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Driver Vender: Microsoft
PnpID: *pnp0303
Crystal WDM MPU-401 Compatible
Driver Vender: Microsoft
PnpID: *csc0003
Crystal WDM Audio Control Registers
Driver Vender: Microsoft
PnpID: *csc0010
Disabled Device
Driver Vender: Microsoft
PnpID: *csc000f
Crystal WDM Audio Codec
Driver Vender: Microsoft
PnpID: *csc0000
Media Control Devices
Driver Vender: Microsoft
PnpID: ms_mmmci
Video Codecs
Driver Vender: Microsoft
PnpID: ms_mmvid
Audio Codecs
Driver Vender: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Driver Vender: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Driver Vender: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Service Proxy
Driver Vender: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Clock Proxy
Driver Vender: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Kernel System Audio Device
Driver Vender: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DLS Synthesizer
Driver Vender: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft Kernel GS Wavetable Synthesizer
Driver Vender: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel Wave Audio Mixer
Driver Vender: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft WINMM WDM Audio Compatibility Driver
Driver Vender: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Acoustic Echo Canceller
Driver Vender: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Streaming Quality Manager Proxy
Driver Vender: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Kernel Audio Splitter
Driver Vender: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Microsoft Kernel DRM Audio Descrambler
Driver Vender: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Game Port for Creative
Driver Vender: Microsoft
PnpID: *ctl7001
MOTOROLA modem
Driver Vender: Mobile Action Technology Inc.
PnpID: usb\vid_22b8&pid_4902
Communications cable between two computers
Driver Vender: Microsoft
PnpID: pnpc031
PHILIPS BRILLIANCE 107(17inch/CM8800)
Driver Vender: Microsoft
PnpID: monitor\phl0107
Default Monitor
Driver Vender: Microsoft
PnpID: monitor\default_monitor
Plug and Play Monitor
Driver Vender: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Driver Vender: Microsoft
PnpID: *pnp0f13
RAS Async Adapter
Driver Vender: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Driver Vender: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Driver Vender: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Driver Vender: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Driver Vender: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Driver Vender: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Driver Vender: Microsoft
PnpID: ms_ndiswanip
WAN Miniport (Network Monitor)
Driver Vender: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IPX)
Driver Vender: Microsoft
PnpID: ms_ndiswanipx
Communications Port
Driver Vender: Microsoft
PnpID: *pnp0501
ECP Printer Port
Driver Vender: Microsoft
PnpID: *pnp0401
APOLLO P2500/2600 Series
Driver Vender: Hewlett-Packard
PnpID: lptenum\apolloapollo_p2500/249fb
Plug and Play Software Device Enumerator
Driver Vender: Microsoft
PnpID: root\swenum
Volume Manager
Driver Vender: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Driver Vender: Microsoft
PnpID: root\dmio
Microcode Update Device
Driver Vender: Microsoft
PnpID: root\update
Microsoft ACPI-Compliant System
Driver Vender: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Driver Vender: Microsoft
PnpID: acpi\fixedbutton
System board
Driver Vender: Microsoft
PnpID: *pnp0c01
PCI bus
Driver Vender: Microsoft
PnpID: *pnp0a03
Programmable interrupt controller
Driver Vender: Microsoft
PnpID: *pnp0000
System timer
Driver Vender: Microsoft
PnpID: *pnp0100
Numeric data processor
Driver Vender: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Driver Vender: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Driver Vender: Microsoft
PnpID: *pnp0b00
Direct memory access controller
Driver Vender: Microsoft
PnpID: *pnp0200
System speaker
Driver Vender: Microsoft
PnpID: *pnp0800
Printer Port Logical Interface
Driver Vender: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Driver Vender: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Driver Vender: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Driver Vender: Microsoft
PnpID: root\rdp_kbd
Motherboard resources
Driver Vender: Microsoft
PnpID: *pnp0c02
Floppy disk drive
Driver Vender: Microsoft
PnpID: genfloppydisk
Processor
Driver Vender: Microsoft
PnpID: acpi\processor
KODAK DX3700 Digital Camera
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A300
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Canon PowerShot A400
Driver Vender: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
Generic volume
Driver Vender: Microsoft
PnpID: storage\volume
USB Human Interface Device
Driver Vender: Microsoft
PnpID: usb\class_03
HID-compliant device
Driver Vender: Microsoft
PnpID: hid_device
USB Data Cable
Driver Vender: MobileAction
PnpID: usb\vid_0df7&pid_0800
iwas told that because the modem shows a yellow circle with a black mark in
the middle of the circle that the modem is missing the driver any help would
be appreciated.



tmm5899 said:
my friend was given the computer and i am trying to run the troubleshooter
and it asks for a password i don't know it and neither does my friend what
can we do
Click to expand...
Click to expand...
 
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