Modem will not dial, recognized, drivers are correct, error 680

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

Hello,

I have been helping a friend that has XP on a laptop.
Modem will not dial at all. Drivers are the right ones,
did a diagnostics and modem is recognized. What could be
the problem? What else should I check?
 
And the error messages are .... ?

And what happens when trying to dial?

And what happens when using Hyperterminal?

And what does Device Manager report?

And what do system (event) logs report?

And when a POTS phone is used while plugged into the modem's
other phone jack, the phone does what?
 
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