Modem speed

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My modem will only go at 33.2 Kbps when it would always be on 56K. I have
spoken to my ISP and there is nothing wrong their end.

Has anyone got any ideas how to fix or diagnose the problem?

Regards
 
Barto said:
My modem will only go at 33.2 Kbps when it would always be on 56K. I
have spoken to my ISP and there is nothing wrong their end.

Has anyone got any ideas how to fix or diagnose the problem?

Have the phone company check your telephone lines.
I suppose your statement means that "it once when at 56K, now it doesn't" -
otherwise - that could be the norm.
 
Barto said:
My modem will only go at 33.2 Kbps when it would always be on 56K. I
have spoken to my ISP and there is nothing wrong their end.

Has anyone got any ideas how to fix or diagnose the problem?

Regards

ISP's like most bussiness play the word game something like "up to 56k"
When I had dialup 33 was the norm,unless you know that you have had 56K in
the past you probability wont get it.

possible reasons
Heavy traffic on the server
Damaged phone line somewhere between you and the server(miles and miles)
 
Barto

Quality of telephone line plays a large part in connection speed.. also try
different drivers.. the latest are not always the best..

If you have to use dialup, think about getting one of these..

http://www.usr-apr.com/products/p-home-product.asp?prod=hom-fax-pci&loc=unkg

The US Robotics modems have always been the best.. they hold their
connection better, and maintain higher speeds, but they can't fix bad
lines.. there are also external versions available..
 
In
Barto said:
My modem will only go at 33.2 Kbps when it would always be on
56K. I
have spoken to my ISP and there is nothing wrong their end.

Has anyone got any ideas how to fix or diagnose the problem?


There's probably nothing you can do to fix it.

First of all, note that, at least in the US (I'm not sure about
the rest of the world), a dial-up connection on a 56K modem is
limited by the FCC to 53K.

But what connection speed you actually get has to do with the
particular phone line you have, and with the line condition at
the current time.

I have a DSL connection now, but when I had dial-up, I never got
more that 28.8K with my 56K modem, and rarely more than 26.4. It
doesn't hurt to have your local phone company look into the
problem and see if they can fix it, but I wouldn't get your hopes
too high. More than 33.2 may not be possible in your location.
 
Ken

I have a client not too far from me that gets no higher than 26.4 with a
Lucent Winmodem.. in the village, I was getting 45.3 and 46.6 with an Intel
536EP, and 52.0 with a US Robotics 5660A on the same line.. sometimes, a
modem change can make a difference, albeit not that great..
 
That's true, when I was on dial-up with an internal modem I could usually
only get about 36.2 and that was with new phone lines to my house, which
is in a rural village. When I bought an external modem my connection was
always at 46.6 on the same line.
I couldn't get over the speed going over to ADSL but thats only been
enabled in my area since late last year.
Joan
 
In
Joan Archer said:
That's true, when I was on dial-up with an internal modem I
could
usually only get about 36.2 and that was with new phone lines
to my
house, which is in a rural village. When I bought an external
modem
my connection was always at 46.6 on the same line.


Yes, it's true that sometimes the modem makes a difference. But
my experience is that more often than not, you're stuck with the
quality of the lines you have (new or old), and short of moving,
or going to some form of broadband service, there's nothing you
can do that will improve it.
 
I also used to find that connecting to two different ISPs made a
difference as well.
Joan
 
Hi All,
I have recently retired from a major Phone Provider, haveing work as a
'Design Service Tech'. What everyone so far on this subject, has overlooked
is that your standard phone lines are only guaranteed for Voice quality. If
you have experieced a reduction in the modem speed over a recent period,
there are logical reason for it, all dealing with your phone company
performing either system reconfiguration, demand maintenance, or any number
of real factors. If you are restricted to useing dial up service, and you
want to insure the best possible service, then you could ask the phone
company for "Digital Grade" service. This will cost a little more than a
voice grade, but could be worth it. This will insure the best quality line
between you and your local central office (the first switch point in the
pots network).
A second possibility, is that the degradation is something inside you
house. The phone company connects to you house at a box (SNI or Service Node
Interface). From the SNI to you inside jacks, there are numerous things that
can happen and degrade service. Just adding an extension phone can sometimes
be the culprit.

Hope some of this information helps.

MikeW
 
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