modem recycling

  • Thread starter Thread starter Mags
  • Start date Start date
M

Mags

I use windows XP and am having a problem. My modem keeps
recycling whenever try to navigate. I can get to
homepage or another page, but when I try to go to another
one, it recycles itself. I have a cable modem, and cable
company has replaced it 3 times to no avail. It works
for a while then starts doing it again. Can there be a
problem with my setup or is something missing in registry
or start up. I went from dial up to cable in Sept.and
this has just started since December. Can someone help?
Or tell me what to look for in my registry to make sure
it is there? Thanks so much.
 
I use windows XP and am having a problem. My modem keeps
recycling whenever try to navigate. I can get to
homepage or another page, but when I try to go to another
one, it recycles itself. I have a cable modem, and cable
company has replaced it 3 times to no avail. It works
for a while then starts doing it again. Can there be a
problem with my setup or is something missing in registry
or start up. I went from dial up to cable in Sept.and
this has just started since December. Can someone help?
Or tell me what to look for in my registry to make sure
it is there? Thanks so much.
Click to expand...

Mags,

I presume that "cable company has replaced it 3 times..." means that
they have done a site visit and inimically checked for hardware
problems?

The possibility of a network problem caused by spyware or virus is
always there.

How good is your virus protection?

Start by downloading LSP-Fix from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>.

First, run LSP-Fix, then CWShredder.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://security.kolla.de/index.php?lang=en&page=download>, both of
which are free and very trusted crapware detectors and removers.
1) Install and run Spybot. First update it ("Search for updates"),
then run a scan ("Check for problems"). Trust Spybot, and make all
recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately.
Save the Log.
3) Have your HJT log interpreted by experts at one or more of the
following forums (and post it here):
<http://forums.tomcoyote.org/>
<http://63.247.79.145/~coyote/forums/index.php?act=idx>
<http://www.wilderssecurity.com/index.php?board=17>
<http://forums.net-integration.net/index.php?s=8a1e9d7c1978cff54ca06a3210c7c1b0&showforum=32>
<http://www.spywareinfo.com/forums/index.php?s=68ddc23721b063d5411ece09e5ac93f9&showforum=11>
(Any of the above forums may not be available because of an ongoing
DoS attack, so try another as necessary). All of these forums appear
to be rather busy right now, so be patient.

If removal of any of the spyware affects your ability to access the
internet (some spyware builds itself into the network software, and
its removal may damage your network), run LSP-Fix again.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
Thank you. I am going to try what you suggested and keep
my fingers crossed. I should mention, Netscape works
fine. NO recycling problems. It is just when I run
Internet Exporer. And yes, the cable company came to my
home and checked signals, hardware and replaced my modem
4 times now. Thanks again.
 
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