MODEM PROBLEMS WITH XP PRO

  • Thread starter Thread starter ANDY P
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ANDY P

A FRIEND OF MINE HAS JUST UPGRADED FROM ME TO XP PRO,BUT
HAS LOST HIS MODEM,I HAVE LOOK IN DEVICE MANAGER AND
MODEM PROPERTIES BUT THEIR IS NO SIGN OF THE PC PICKING
UP THE MODEM,I HAVE NO INFO ON WHAT MODEM IS IN THE PC,IT
HAS ASKED FOR DIGITALLY SIGNED DRIVERS BUT WITHOUT THE
TYPE OF THE MODEM, I CAN'T DO ANYTHING BUT HOPE THIER IS
AWAY ROUND THIS.
 
-----Original Message-----
A FRIEND OF MINE HAS JUST UPGRADED FROM ME TO XP PRO,BUT
HAS LOST HIS MODEM
Click to expand...

I had the same problem and it took me a while to find a
fix. Support for my old external ModemBlaster 56K was
dropped by "Creative", and the only drivers XP includes
for that brand is the internal driver. When I'd connect
the modem, XP would detect it and install the wrong
driver.

The fix is to use the Generic driver... but it gets more
complicated than that if it's "plug n play" because
Windows will insist on installing a different driver.

Here is what I did. Hopefully, this will help. (if he is
using a USB modem, he's screwed. This assumes a resonable
amount of technical expertise):

1. Disconnect modem from PC before booting Windows.
2. Boot Windows.
3. Plug modem into any COM port.
4. Windows should detect and install the non-working
driver.
5. Go into Device Manager and change the Installed driver
to "Standard 56K modem". (This prevents it from
reinstalling next time).
6. Reboot XP.
(Additional trouble? Refer to MS Knowledge base
articles: 329441 (!), 330163, 320558, 308131)

If this doesn't work, there is likely an additional step
(see Q329441) that involves deleting an incorrectly
created Registry entry.

Also, if this is an external modem, the modem MUST be ON
BEFORE booting the computer, or else Windows won't spot
it in the boot up.

A big mess, I know, but it'll save him from having to buy
a new modem.

-*- Tom (OutlawWebDesigns.com) -*-
 
simple solution to this problem ..when you upgrade to XP pro it instals the windows as a new instalation without upgrades etc,,as soon as you have installed the upgrade ,,run the xp service pack one again and your modem and connection will be back as before,then run windows update for the rest of updates

----- ANDY P wrote: -----

A FRIEND OF MINE HAS JUST UPGRADED FROM ME TO XP PRO,BUT
HAS LOST HIS MODEM,I HAVE LOOK IN DEVICE MANAGER AND
MODEM PROPERTIES BUT THEIR IS NO SIGN OF THE PC PICKING
UP THE MODEM,I HAVE NO INFO ON WHAT MODEM IS IN THE PC,IT
HAS ASKED FOR DIGITALLY SIGNED DRIVERS BUT WITHOUT THE
TYPE OF THE MODEM, I CAN'T DO ANYTHING BUT HOPE THIER IS
AWAY ROUND THIS.
 
Try taking the case side off - remove the modem / note down all details,
particularly if it has a model number on then
search on the internet using google e.g. for XP drivers
MS

livvy said:
simple solution to this problem ..when you upgrade to XP pro it instals
Click to expand...
the windows as a new instalation without upgrades etc,,as soon as you have
installed the upgrade ,,run the xp service pack one again and your modem and
connection will be back as before,then run windows update for the rest of
updates
 
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