Modem driver preventing laptop going into standby mode

  • Thread starter Thread starter cw
  • Start date Start date
C

cw

I have the exact problem as described by Peter Coughlin dated
September, 2003. I have not found any helpful responses to his post
and so hesitatingly re-open the subject.

I have a Dell Inspiron 600m running XP pro. When the computer should
go into standby I get a message that the Broadcom modem driver is
keeping the machine from going into standby. I uninstalled the driver
and then got a message that Port 1 is keeping the computer from going
into standby. Rather than continue unistalling and disabling I
contacted dell support - 3 time now - and was told to run system and
modem diagnostics. I ran the diagnostics and then, per Dell support
advice, uninstalled the Broadcom Driver in safe mode, voila, the
problem is not fixed.

Before I contact Dell in frustration I thought I would tap the
collective wisdom of this group. Any help is appreciated.

Thanks,

CW
 
Sometimes the system can't correctly determine what
exactly prevents going to standby; this is a known issue.
Often it is caused by defective 3-rd party software components
- various "filters" or even malware (keyboard logger...)
Try to recall what you have installed recently.

--PA
 
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