Modem does not fully wake up computer after it receives a call.

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  • Start date Start date
G

Guest

System Category: Notebooks
Operating System: Windows XP Professional
Issue Description: The laptop has a Soft Data Modem with SmartCP built
in. The Laptop is in power saving mode: turn off monitor after 10 min,
turn off hard disk after 10 min, system standby after 10 min. Hibernate
disabled. 'Allow modem to bring the computer out of standby ' option is
checked.
Nevertheless, when the modem receives a call it doesn't fully wakes up
the laptop: the screen is blank. To fully wake up the computer after modem
receives a call, I have to move the mouse or hit a button. It creates a
problem when I dial into the laptop remotely and can't physically activate
the screen by pushing a button or moving the mouse. The modem should remotely
fully wake up
the laptop when it receives the call.
HELP!!!!
 
Seems like you are testing this feature. You do not really need the screen
to be on the computer that is being called since only the calling computer
needs to see the screen which should be visible.
 
Thank you Pavel.
Unfortunately I have a blank screen on my remote site when the host is not
fully waken up. If I ask someone to manually wake up the host then I can see
the host screen on the remote end.
Lev.
 
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