azdude480 said:My system has lost or cant locate wextract.exe . It was working fine a few
days ago and now my media player will not work and i cannot install any
software?
nass said:azdude480 said:My system has lost or cant locate wextract.exe . It was working fine a few
days ago and now my media player will not work and i cannot install any
software?
Locate this file by opening the local search engine and type in:
wextract.exe click [Search..]
You will find at least two copies one of them here:
C:\WINDOWS\System32\dllchache\wextract.exe
Copy the file from it and paste it here:
C:\WINDOWS\System32\wextract.exe
Also scan the machine for malware and viruses, and run disk cleanup then run
this command:
sfc /scannow click [OK]
Or Restore your system to an earlier date if every thing were working okay.
XCLN: IExpress Does Not Make Self-extracting Files
http://support.microsoft.com/kb/189800
HTH.
nass
azdude480 said:- I tried both things with no luck. I copied the file and tried to paste into
the location the error read " A required resource cannont be located"
- I then tried the system restore with no luck. it still has the same issue.
- Did the system scan and it found a few viruses/ mailware and removed.
- Also if I click on the wextract.exe file i get the same error as above "A
required resource cannont be located"
nass said:azdude480 said:My system has lost or cant locate wextract.exe . It was working fine a few
days ago and now my media player will not work and i cannot install any
software?
Locate this file by opening the local search engine and type in:
wextract.exe click [Search..]
You will find at least two copies one of them here:
C:\WINDOWS\System32\dllchache\wextract.exe
Copy the file from it and paste it here:
C:\WINDOWS\System32\wextract.exe
Also scan the machine for malware and viruses, and run disk cleanup then run
this command:
sfc /scannow click [OK]
Or Restore your system to an earlier date if every thing were working okay.
XCLN: IExpress Does Not Make Self-extracting Files
http://support.microsoft.com/kb/189800
HTH.
nass
nass said:Hi,
Can you please let me know the IE version you are using, is it IE6 or IE7?.
Also are you using the IEAK (Internet Explorer Administration Kit )?.
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
Run this command:
sfc /scannow
Reboot your machine, do you still getting the error message?.
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php).
Can you please send me a copy of the Log at
(e-mail address removed) , remove
the obvious to email me.
Let us know your progress.
nass
----
http://www.nasstec.co.uk
azdude480 said:- I tried both things with no luck. I copied the file and tried to paste into
the location the error read " A required resource cannont be located"
- I then tried the system restore with no luck. it still has the same issue.
- Did the system scan and it found a few viruses/ mailware and removed.
- Also if I click on the wextract.exe file i get the same error as above "A
required resource cannont be located"
nass said::
My system has lost or cant locate wextract.exe . It was working fine a few
days ago and now my media player will not work and i cannot install any
software?
Locate this file by opening the local search engine and type in:
wextract.exe click [Search..]
You will find at least two copies one of them here:
C:\WINDOWS\System32\dllchache\wextract.exe
Copy the file from it and paste it here:
C:\WINDOWS\System32\wextract.exe
Also scan the machine for malware and viruses, and run disk cleanup then run
this command:
sfc /scannow click [OK]
Or Restore your system to an earlier date if every thing were working okay.
XCLN: IExpress Does Not Make Self-extracting Files
http://support.microsoft.com/kb/189800
HTH.
nass
azdude480 said:I did
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
and Disable
the Non/Not Verified Plug-ins/Add-ons
I then ran the
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
It found nothing.
I tried to run the HijackThis v2.0.2 but got this error " Windows cannot
access the specified device, path, or file. you may not have the appropriate
permission to access the item" at the top it has c:\documents and
settings\jay\local setings\temporary internet
files\content.IE5\X500TZNZ\HJTInstall[1].exe
I dont know it was a virus. maybe one of the kids deleted or changed
something??
nass said:azdude480 said:I did
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
and Disable
the Non/Not Verified Plug-ins/Add-ons
I then ran the
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
It found nothing.
I tried to run the HijackThis v2.0.2 but got this error " Windows cannot
access the specified device, path, or file. you may not have the appropriate
permission to access the item" at the top it has c:\documents and
settings\jay\local setings\temporary internet
files\content.IE5\X500TZNZ\HJTInstall[1].exe
I dont know it was a virus. maybe one of the kids deleted or changed
something??
Download on your Desktop and rename it to say Jayjack.exe and right click
on It and select run or run as, select as Admin and send me the log at the
previous address.
Do you have an Admin privileges or a limited account?.
It could be a corrupt/damaged profile on your computer.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
HTH.
nass
azdude480 said:Download what to the desktop? i will check my profile..
nass said:azdude480 said:I did
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
and Disable
the Non/Not Verified Plug-ins/Add-ons
I then ran the
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
It found nothing.
I tried to run the HijackThis v2.0.2 but got this error " Windows cannot
access the specified device, path, or file. you may not have the appropriate
permission to access the item" at the top it has c:\documents and
settings\jay\local setings\temporary internet
files\content.IE5\X500TZNZ\HJTInstall[1].exe
I dont know it was a virus. maybe one of the kids deleted or changed
something??
Download on your Desktop and rename it to say Jayjack.exe and right click
on It and select run or run as, select as Admin and send me the log at the
previous address.
Do you have an Admin privileges or a limited account?.
It could be a corrupt/damaged profile on your computer.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
HTH.
nass
nass said:I believe you have trouble with Hijackthis, Am i right?.
Try to download it (The Hijackthis) to your Desktop and Rename it to Jayjack
or whatever name you desire!.
You may have a corrupt profile, by creating a new profile and test you will
know if it is a profile corruption or viral infection lurking in the
background with admin Privileges.
HTH.
nass
---
http://www.nasstec.co.uk
azdude480 said:Download what to the desktop? i will check my profile..
nass said::
I did
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
and Disable
the Non/Not Verified Plug-ins/Add-ons
I then ran the
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
It found nothing.
I tried to run the HijackThis v2.0.2 but got this error " Windows cannot
access the specified device, path, or file. you may not have the appropriate
permission to access the item" at the top it has c:\documents and
settings\jay\local setings\temporary internet
files\content.IE5\X500TZNZ\HJTInstall[1].exe
I dont know it was a virus. maybe one of the kids deleted or changed
something??
Download on your Desktop and rename it to say Jayjack.exe and right click
on It and select run or run as, select as Admin and send me the log at the
previous address.
Do you have an Admin privileges or a limited account?.
It could be a corrupt/damaged profile on your computer.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
HTH.
nass
azdude480 said:I tried both things with no luck. I couldnt download the Hijackthis at all.
I also created a new profile after getting error messages "some sort of
script running" I was able to creat a new profile. I loged in usine the new
profile and there is no "ms internet explorer" it just isnt there anywere. I
looked in program files and everywere without any luck so i cant get on the
net to try and download.
I tryed to open the media player when loged in and got the same error message?
nass said:I believe you have trouble with Hijackthis, Am i right?.
Try to download it (The Hijackthis) to your Desktop and Rename it to Jayjack
or whatever name you desire!.
You may have a corrupt profile, by creating a new profile and test you will
know if it is a profile corruption or viral infection lurking in the
background with admin Privileges.
HTH.
nass
---
http://www.nasstec.co.uk
azdude480 said:Download what to the desktop? i will check my profile..
:
:
I did
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
and Disable
the Non/Not Verified Plug-ins/Add-ons
I then ran the
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
It found nothing.
I tried to run the HijackThis v2.0.2 but got this error " Windows cannot
access the specified device, path, or file. you may not have the appropriate
permission to access the item" at the top it has c:\documents and
settings\jay\local setings\temporary internet
files\content.IE5\X500TZNZ\HJTInstall[1].exe
I dont know it was a virus. maybe one of the kids deleted or changed
something??
Download on your Desktop and rename it to say Jayjack.exe and right click
on It and select run or run as, select as Admin and send me the log at the
previous address.
Do you have an Admin privileges or a limited account?.
It could be a corrupt/damaged profile on your computer.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
HTH.
nass