Missing voice

  • Thread starter Thread starter R2-D2
  • Start date Start date
R

R2-D2

Hi


I can send files, see video, use RemoteDesktop, but I don't have voice...

My setup is:
LinkSys WRT54G (Firmware ver. 1.30.9)
Logitech USB Camera (Pro 3000)
Windows XP Pro SP1 (DK)
MSN Mesenger (ver. 6.0.0602 DK)

I don't use Port Forwarding, because I use UPnP


Can You help?

R2-D2
 
Have you tried the site below? It was addressed in that
forum. I had the same problem. I disabled the QoS packet
scheduler and it worked. They also pinned the posible
problem to the Intel NIC that comes with new computers.
Dell also has a users forum that addresses this same
issue.

http://www.dslreports.com/forum/equip,16
 
My NIC is a Intel(R) PRO/100 VM Network Connection, Driver ver. 6.1.3.0

Are you using Port Forwarding ?
I read something about
1863-1863 TCP/UDP
5190-5190 UDP
6891-6900 TCP
6901-6901 TCP/UDP


/R2-D2
 
My NIC is a Intel(R) PRO/100 VM Network Connection, Driver ver. 6.1.3.0

Are you using Port Forwarding ?
I read something about
1863-1863 TCP/UDP
5190-5190 UDP
6891-6900 TCP
6901-6901 TCP/UDP


/R2-D2
 
Greetings R2-D2,

Firstly, make sure both you and your contact have gone through the Audio (and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your audio/video devices.

Then, both you and your contact should verify that the Windows XP Internet Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're in category view
click Network and Internet connections then click Network Connections. Right click your
network/internet connection, then click Properties. Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router (with UPnP support),
you may need to remove the current port forwardings. To do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in category view click Network and
Internet connections then click Network Connections. Right click your network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try
again.

Lastly, and since you do have an Intel NIC, download and run this .reg file, then reboot and
try again:
http://messenger.jonathankay.com/downloads/intelnicfix.reg

Take note, you do *not* need to forward any ports.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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