Missing software dilema!!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I can't get my video to play on my web site. I can hear the audio portion.
But no video. It works fine when I run it from my computer file location. The
error message states; "Quick Time is missing software required to perform
this operation. Unfortunately, it is not available on the Quicktime
server"... A lot of help they are! My friends say it is coming through
alright on their computers. Any Ideas on where to go on this one? Thanks,
RCamara
RCamara.com
 
Cari (MS-MVP) said:
You appear to be missing the QuickTime web browser plug in. Reinstall
QuickTime (www.quicktime.com) to see if this solves the problem.
Click to expand...
Thanks Cari.... Still not working. I changed my browser to "Firefox"
and tried it there... still showing the missing software message. It sounds
like I need to re-direct my query to "how to regain the lost software".
Problem is, where do I start??? Because my XP has been updated to SP2, I am a
little concerned about re-installing the software with the original CDs. Is
there an easier way to solve this problem without opening a bad can of worms?
RCamara
 
Try uninstalling QuickTime, then rebooting and then re-downloading and
reinstalling QuickTime.
 
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