Missing Restart functionality

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Guest

I recently built a new system with the following Hardware:
Asus A8N5X Motherboard
Athlon X2 3800
XG Magnum 2 ATX 2.0 500W Power Supply

My issue is that It won't handle a restart request from Windows and it
also will not fully power down.

When I select restart under Windows (and you do this often when
installing Windows - each visit to Windows Update requires one). The
system goes into what I call a soft-off situation and does not attempt
to restart.

The soft-off is also what it goes into when I select Shut-Down. In
this soft-off, the system appears to be shutdown (Harddrive, etcs), but
all system fans continue to run and the Powersupply stays lit with fan
running. To get it out of this soft-off, I have to hit the "reset"
key, not the Power key. The power key hit quickly does nothing, the
reset key brings the system back (through POST - this is not a
hibernate(not enabled) or sleep function). If I press and hold the
Power button for 4 seconds, it will then shut everything off.

This is not just residual heat dissapation as it continues to run
overnight.

This is more of a annoyance than anything else, but I've tried updating
to the latest BIOS, turning off all ACPI controls within Windows, and
triple-checking all Power and reset switch cabling and nothing seems to
get rid of it. A quick Google search of the web and of groups does not
appear to show anyone else having this issue.

Anyone have any ideas?
 
I recently built a new system with the following Hardware:
Asus A8N5X Motherboard
Athlon X2 3800
XG Magnum 2 ATX 2.0 500W Power Supply

My issue is that It won't handle a restart request from Windows and it
also will not fully power down.

When I select restart under Windows (and you do this often when
installing Windows - each visit to Windows Update requires one). The
system goes into what I call a soft-off situation and does not attempt
to restart.

The soft-off is also what it goes into when I select Shut-Down. In
this soft-off, the system appears to be shutdown (Harddrive, etcs), but
all system fans continue to run and the Powersupply stays lit with fan
running. To get it out of this soft-off, I have to hit the "reset"
key, not the Power key. The power key hit quickly does nothing, the
reset key brings the system back (through POST - this is not a
hibernate(not enabled) or sleep function). If I press and hold the
Power button for 4 seconds, it will then shut everything off.

This is not just residual heat dissapation as it continues to run
overnight.

This is more of a annoyance than anything else, but I've tried updating
to the latest BIOS, turning off all ACPI controls within Windows, and
triple-checking all Power and reset switch cabling and nothing seems to
get rid of it. A quick Google search of the web and of groups does not
appear to show anyone else having this issue.

Anyone have any ideas?
Click to expand...

Is "instant music" enabled? If not, have you tried resetting CMOS? I know
you have flashed the BIOS, but there still could be a funky CMOS setting in
there somewhere, telling the new BIOS to do something that you don't want it
to do. -Dave
 
Nope - Instant Music is not enabled and resetting the CMOS did nothing
either...

As of now, I've just given up and learned to live with it.
 
I recently built a new system with the following Hardware:
Asus A8N5X Motherboard
Athlon X2 3800
XG Magnum 2 ATX 2.0 500W Power Supply

My issue is that It won't handle a restart request from Windows
and it also will not fully power down.

When I select restart under Windows (and you do this often when
installing Windows - each visit to Windows Update requires one).
The system goes into what I call a soft-off situation and does not
attempt to restart.

The soft-off is also what it goes into when I select Shut-Down.
In this soft-off, the system appears to be shutdown (Harddrive,
etcs), but all system fans continue to run and the Powersupply
stays lit with fan running. To get it out of this soft-off, I
have to hit the "reset" key, not the Power key. The power key hit
quickly does nothing, the reset key brings the system back
(through POST - this is not a hibernate(not enabled) or sleep
function). If I press and hold the Power button for 4 seconds, it
will then shut everything off.

This is not just residual heat dissapation as it continues to run
overnight.

This is more of a annoyance than anything else, but I've tried
updating to the latest BIOS,
Click to expand...

Try updating the chipset drivers.
turning off all ACPI controls within Windows,
Click to expand...

I probably wouldn't mess with that.
and
triple-checking all Power and reset switch cabling and nothing
seems to get rid of it.
Click to expand...

Try stripping your system to the basics. Try reinstalling Windows.
Try a different power supply even though the mainboard is suspect.

Always keep a removable media backup of any important files.

Good luck.
 
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