"Missing Registry Information" Error

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

Harassed by MSN to download and install "MSN Messenger
v6.0, now Access 2000 does not work. I get the
message, "Missing Registry Information" and closes. I've
repaired, installed, removed and installed Access -
nothing works. Why does Microsoft SUCK??? If you have any
ideas, please let me know. Meanwhile, I'll be in the
market for a G-5 Mac.
 
Hi Bob -

Try these steps - following the instructions in the articles referenced.
(http://support.microsoft.com)

1. Uninstall Office 2000 (all disks) using Control Panel

2. Run Eraser97.exe. KB article: Q176823

3. Run Eraser2K.exe. KB article: Q239938

4. Eraser2k.exe will give you Eraser2000.exe. Find and run Eraser2000.exe.

5. Run EraseCD2.exe. KB article: Q247674. Answer yes to overwriting any
files.

6. EraseCD2.exe will give you Eraser2000a.exe. Find and run
Eraser2000a.exe.

7. Install Office 2000 to the default directory. Make sure all programs are
working.



--
Kristyn Wagoner
Microsoft PSS

Please do not reply directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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