S
Sunny
My daughter says her PC (XP Pro SP2 updated) was operating normally when
she logged off last night, but when she logged on this evening it 'went
to a blue screen'.
I was expecting a BSOD, but it was the lighter blue background you
normally see during logon, with an active mouse cursor but nothing to
click on. The system did not respond to the keyboard, so I pressed the
reset button.
The system booted normally, but after logging on XP said it couldn't
find her profile and was logging her on with a generic profile. That
dialog timed out, and we were back to an unresponsive system (except for
the mouse cursor) again. Light Blue Screen Of Death
Since the PC hadn't been used today, I restored last night's image
backup from the file server and the system is operating normally. Virus
and malware scans on the restored system find nothing worse than
tracking cookies.
The image backup ran at 5am, and my daughter tried to log on at 6pm - so
something nasty happened to XP between those times, while nobody was
logged on. Any idea what?
Sunny
she logged off last night, but when she logged on this evening it 'went
to a blue screen'.
I was expecting a BSOD, but it was the lighter blue background you
normally see during logon, with an active mouse cursor but nothing to
click on. The system did not respond to the keyboard, so I pressed the
reset button.
The system booted normally, but after logging on XP said it couldn't
find her profile and was logging her on with a generic profile. That
dialog timed out, and we were back to an unresponsive system (except for
the mouse cursor) again. Light Blue Screen Of Death

Since the PC hadn't been used today, I restored last night's image
backup from the file server and the system is operating normally. Virus
and malware scans on the restored system find nothing worse than
tracking cookies.
The image backup ran at 5am, and my daughter tried to log on at 6pm - so
something nasty happened to XP between those times, while nobody was
logged on. Any idea what?
Sunny