Missing "PCI to CARDBUS Bridge" drivers

[George Cordahi]

Hello,

Where do I find drivers for "PCI HOST Bridge" and "PCI to CARDBUS Bridge."?

My system (correctly!) detects these on my Presario 2110CA notebook, and the Add
Hardware wizard pops up. It doesn't find the drivers online, on the hard drive
of the notebook, or as part of the CD that came with the dLink DWLG650 WiFi card
that I recently (purchased).

My OS is Windows XP version 5.1.2600, with Service Pack 2. The processor is
"mobile AMD Athlon(tm) XP2000+" version x86 Family 6 Model 8 Stepping 1 current
speed 1660 MHz cache size 256 KB". Memory is 512 MB.

I don't believe the WiFi card caused these problems, at least not directly. It
worked when I first installed it, but had some problems. DLink support suggested
that I update the BIOS on my notebook to the most recent version. I updated the
BIOS to KA M1.60 from the hp support website.

Now after the BIOS update everything else continues to work on the notebook,
except for these two "bridges" that now show up with yellow question marks under
"Other devices" in the Device Manager. (The "PCI to Cardbus Bridge" item also
has an exclamation mark, and the device status say "This device is not
configured correctly. (Code 1) To reinstall the drivers for this device, click
Reinstall Driv"). With those two Bridges not installed, I cannot install the
WiFi card, and have as a result lost all wireless connectivity.

I have been in contact with HP technicians via real-time chat and via email.
They suggested many things all of which I did, and in some cases repeated
several times.

- Uninstall and reinstall the dlink drivers, both in normal mode and safe mode
- Run and install the integrated chip driver set from
ftp://www.uli.com.tw/driver/Integrated210.zip.
- Install the HP wireless drivers downloaded from the hp website.

I found the experience of dealing with the HP technicians to be very frustrating
and disappointing. This is mainly because of the inability to establish a
continuing relationship with any single individual who knows has been tried so
far. The email technicians seem to latch on to one or two words of the
customer's message and generate a scripted response within two hours without
fully considering all the information provided. Sorry for venting.

Any help is appreciated.

gc

 

[DL]

Drivers supplied by your mobo manu. or in your case HP
The link you posted appears to be from a chipset manu. you should be aware
that branded PC's *particularly laptops* have drivers that are specific to
the PC manu.You should only download mobo / video drivers from HP, and they
are specific to your HP model.
Do NOT use winupdate for any hw drivers, use manu.web sites ONLY.

PS I agree with your comments about many support techs latching on to a word

 

[George Cordahi]

DL,

Thanks for your quick reply. The HP page related to my notebook is at:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=297817&lang=en&cc=us&os=228

Which driver is relevant to my problem ?

Regarding the drivers already recommended by the HP technicians:
ftp://ftp.hp.com/pub/softlib/software3/COL3601/hb-22924-1/SP28537.exe

This one is described as "Broadcom 802.11b and 802.11g Network Adapters Driver
for Windows XP". Is that were I'm supposed to get the "Bridge" drivers ? It is
an executable, and I can't see what is inside it. In any case, I ran it, and the
problem persists.

The other HP recommendation was:
ftp://www.uli.com.tw/driver/Integrated210.zip It is an "integrated chip driver".

I ran it because the HP technician recommended it, and for no other reason. It
consists of an executable setup file and a readme file. The Readme file
describes the drivers as "#### ULi Integrated Driver of AGP, IDE Cache, Ultra
IDE, FIR, Audio, USB, M5228, M5281, M5287,M5288, M5289, M5461, M7101 and IRQ ####"

When I ran the setup, I got to select from two components: "Uli Audio WDM
Driver" (checked by default) and Uli USB 2.0 Controller", [which I checked].

Again, no effect on the problem.

If these are the correct drivers, why aren't they "taking" ?

Should I be looking for the drivers in the original CDs that I received with the
notebook ? Should I reinstall Windows XP? The original disks included Service
Pack 1, but I now have service pack. Isn't that a problem?

Thanks for your help. I'm eager to get this sucker fixed.

gc

 

[Pavel A.]

When I ran the setup, I got to select from two components: "Uli Audio WDM
Driver" (checked by default) and Uli USB 2.0 Controller", [which I checked].

Again, no effect on the problem.

These drivers are not relevant to PCI-Cardbus. Get another driver.

--PA

 

[Quaoar]

DL,

Thanks for your quick reply. The HP page related to my notebook is at:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=297817&lang=en&cc=us&os=228

Which driver is relevant to my problem ?

Regarding the drivers already recommended by the HP technicians:
ftp://ftp.hp.com/pub/softlib/software3/COL3601/hb-22924-1/SP28537.exe

This one is described as "Broadcom 802.11b and 802.11g Network
Adapters Driver for Windows XP". Is that were I'm supposed to get the
"Bridge" drivers ? It is
an executable, and I can't see what is inside it. In any case, I ran
it, and the problem persists.

The other HP recommendation was:
ftp://www.uli.com.tw/driver/Integrated210.zip It is an "integrated
chip driver".

I ran it because the HP technician recommended it, and for no other
reason. It consists of an executable setup file and a readme file.
The Readme file
describes the drivers as "#### ULi Integrated Driver of AGP, IDE
Cache, Ultra IDE, FIR, Audio, USB, M5228, M5281, M5287,M5288, M5289,
M5461, M7101 and IRQ ####"

When I ran the setup, I got to select from two components: "Uli
Audio WDM Driver" (checked by default) and Uli USB 2.0 Controller",
[which I checked].

Again, no effect on the problem.

If these are the correct drivers, why aren't they "taking" ?

Should I be looking for the drivers in the original CDs that I
received with the notebook ? Should I reinstall Windows XP? The
original disks included Service Pack 1, but I now have service pack.
Isn't that a problem?

Thanks for your help. I'm eager to get this sucker fixed.

gc

Drivers supplied by your mobo manu. or in your case HP
The link you posted appears to be from a chipset manu. you should be
aware that branded PC's *particularly laptops* have drivers that are
specific to the PC manu.You should only download mobo / video
drivers from HP, and they are specific to your HP model.
Do NOT use winupdate for any hw drivers, use manu.web sites ONLY.

PS I agree with your comments about many support techs latching on
to a word




the Add


WiFi card


directly. It


updated the


tried so

Since the laptop has a ULI mainboard, a ULI driver is likely the correct
driver set. However, I question if the integrated chipset driver that
HP specified is correct since that should have corrected the PCI bus
problems and it did not. The problem could be then that the board has
failed or is failing or you were directed to the wrong file.

Get a copy of Everest Home Edition from www.lavalys.com . It will tell
you everything that can be descerned about the specifics of the
hardware. If it can identify the mainboard ID, then you can download
the exact driver from ULI support (hopefully).

It is unlikely, though, that the originally installed drivers were
removed from the computer. The usual recourse for thorny problems like
this is to remove all peripheral devices, like the wireless card, remove
the PCI bus in its entirety from Device Manager, reboot and let the OS
reinstall the bus and all of its subsidiary component drivers.

You have alternatives: restore the laptop to its out of the box
configuration with the on-board restore system or from the restore CDs
that either you burned or that came with the computer. Back up your
important files since this will reformat the boot drive.

Or, you can try installing the integrated chipset drivers from Safe
Mode. You *are* installing from an administrator's account?

Frankly, I would restore the laptop to its original configuration. If
the same problem persists, then you know that there is a hardware
failure and can move on with HP support from that knowledge.

Q

 

[George Cordahi]

Quaoar, that was a lot of info. A special thanks for the link to
Everest Home Edition from www.lavalys.com. It is an amazing piece of software.

Please see my responses to yours. I have interspersed my comments within your
text, to place them in context, and I deleted the older exchange. These of
course remain posted in the newsgroup.

Since the laptop has a ULI mainboard, a ULI driver is likely the correct
driver set. However, I question if the integrated chipset driver that
HP specified is correct since that should have corrected the PCI bus
problems and it did not. The problem could be then that the board has
failed or is failing or you were directed to the wrong file.

Board has failed or failing ? There was no problem with it before I flashed the
BIOS to the latest version. Could the BIOS update cause the MB to fail? That is
not a rhetorical question, but I doubt it.

Wrong File? Well, let's see.

Get a copy of Everest Home Edition from www.lavalys.com . It will tell
you everything that can be descerned about the specifics of the
hardware. If it can identify the mainboard ID, then you can download
the exact driver from ULI support (hopefully).

This is what the Summary says about the Motherboard:

Motherboard:
CPU Type Mobile AMD Athlon XP, 1656 MHz (12.5 x 132)
Motherboard Name Hewlett-Packard Presario 2100 (DC701A)
Motherboard Chipset ATI Radeon IGP-320M
System Memory 448 MB (PC2100 DDR SDRAM)
BIOS Type Phoenix (05/04/05)

Motherboard ID <DMI>


I tried to use this info to get the drivers from ULI support but I have no clue.
The Uli drivers at http://www.uli.com.tw/eng/support/drivers.php are all
identified by the letter M and 4 digits. Nothing remotely similar shows up under
the Motherboard section of the Everest reports.

But in the Chipset section I get:

[ North Bridge: ATI Radeon IGP-320M ]

North Bridge Properties:
North Bridge ATI Radeon IGP-320M

Chipset Manufacturer:
Company Name ATI Technologies Inc.
Product Information
http://www.ati.com/products/integrated.html Driver Download
http://www.ati.com/support/driver.html

[ South Bridge: ULi/ALi M1533/1535/1543 ]

South Bridge Properties:
South Bridge ULi/ALi M1533/1535/1543
Revision 00

Bingo! That looks like a match, but I'm flying blind here. Is that what I am
looking for ? M1535 matches a driver on the ULI website. But hey, the driver is
the same one that HP suggested? So I seem to be going in circles, to back where
I started with integrated210.zip

It is unlikely, though, that the originally installed drivers were
removed from the computer.

What exactly does that mean ? Are the drivers files, registry entries? or both?
Where do I find them?

The usual recourse for thorny problems like
this is to remove all peripheral devices, like the wireless card,

I removed it.

remove
the PCI bus in its entirety from Device Manager, reboot and let the OS
reinstall the bus and all of its subsidiary component drivers.

You mean remove the ENTIRE PCI Bus with its 10 or 11 branches and subbranches?
Should I take any specific precautions to restore what I have if something goes
wrong?

You have alternatives: restore the laptop to its out of the box
configuration with the on-board restore system OUCH.

or from the restore CDs
that either you burned or that came with the computer.

Yes I have them.

Back up your
important files since this will reformat the boot drive.

That will take some time. The CDs are for WinXP Service Pack 1. Does that mean
I will have to redownload Service Pack 2 ?

Or, you can try installing the integrated chipset drivers from Safe
Mode. You *are* installing from an administrator's account?

Of course.

Frankly, I would restore the laptop to its original configuration. If
the same problem persists, then you know that there is a hardware
failure and can move on with HP support from that knowledge.

I hope it doesn't get to that. But maybe it will. Thank you again Quaoar.

gc

 

[Quaoar]

Quaoar, that was a lot of info. A special thanks for the link to
Everest Home Edition from www.lavalys.com. It is an amazing piece of
software.

Please see my responses to yours. I have interspersed my comments
within your text, to place them in context, and I deleted the older
exchange. These of course remain posted in the newsgroup.

Since the laptop has a ULI mainboard, a ULI driver is likely the
correct driver set. However, I question if the integrated chipset
driver that HP specified is correct since that should have corrected
the PCI bus problems and it did not. The problem could be then that
the board has failed or is failing or you were directed to the wrong
file.

Board has failed or failing ? There was no problem with it before I
flashed the BIOS to the latest version. Could the BIOS update cause
the MB to fail? That is not a rhetorical question, but I doubt it.

Wrong File? Well, let's see.

Get a copy of Everest Home Edition from www.lavalys.com . It will
tell you everything that can be descerned about the specifics of the
hardware. If it can identify the mainboard ID, then you can download
the exact driver from ULI support (hopefully).

This is what the Summary says about the Motherboard:

Motherboard:
CPU Type Mobile AMD Athlon XP, 1656 MHz (12.5
x 132) Motherboard Name Hewlett-Packard Presario 2100
(DC701A) Motherboard Chipset ATI Radeon IGP-320M
System Memory 448 MB (PC2100 DDR SDRAM)
BIOS Type Phoenix (05/04/05)

Motherboard ID <DMI>


I tried to use this info to get the drivers from ULI support but I
have no clue. The Uli drivers at
http://www.uli.com.tw/eng/support/drivers.php are all identified by
the letter M and 4 digits. Nothing remotely similar shows up under
the Motherboard section of the Everest reports.

But in the Chipset section I get:

[ North Bridge: ATI Radeon IGP-320M ]

North Bridge Properties:
North Bridge ATI Radeon IGP-320M

Chipset Manufacturer:
Company Name ATI Technologies
Inc.
Product Information
http://www.ati.com/products/integrated.html Driver Download
http://www.ati.com/support/driver.html

[ South Bridge: ULi/ALi M1533/1535/1543 ]

South Bridge Properties:
South Bridge ULi/ALi
M1533/1535/1543 Revision 00

Bingo! That looks like a match, but I'm flying blind here. Is that
what I am looking for ? M1535 matches a driver on the ULI website.
But hey, the driver is the same one that HP suggested? So I seem to
be going in circles, to back where I started with integrated210.zip

It is unlikely, though, that the originally installed drivers were
removed from the computer.

What exactly does that mean ? Are the drivers files, registry
entries? or both? Where do I find them?

The usual recourse for thorny problems like
this is to remove all peripheral devices, like the wireless card,

I removed it.

remove
the PCI bus in its entirety from Device Manager, reboot and let the
OS reinstall the bus and all of its subsidiary component drivers.

You mean remove the ENTIRE PCI Bus with its 10 or 11 branches and
subbranches? Should I take any specific precautions to restore what I
have if something goes wrong?

You have alternatives: restore the laptop to its out of the box
configuration with the on-board restore system OUCH.

or from the restore CDs
that either you burned or that came with the computer.

Yes I have them.

Back up your
important files since this will reformat the boot drive.

That will take some time. The CDs are for WinXP Service Pack 1.
Does that mean I will have to redownload Service Pack 2 ?

Or, you can try installing the integrated chipset drivers from Safe
Mode. You *are* installing from an administrator's account?

Of course.

Frankly, I would restore the laptop to its original configuration.
If the same problem persists, then you know that there is a hardware
failure and can move on with HP support from that knowledge.

I hope it doesn't get to that. But maybe it will. Thank you again
Quaoar.

gc

I need to back up a bit: did or does this laptop have a built-in miniPCI
wireless card that has failed? What does the HP wireless driver have to
do with this problem of a Dlink PC-Card?

Q

 

[George Cordahi]

Quaoar, you ask two questions:

did or does this laptop have a built-in miniPCI
wireless card that has failed?

I'm not sure I understand what you mean by a "miniPCI wireless card", but I
think the answer is NO. There was no card that came with the notebook. I
subsequently bought a USR 802.11b WiFi card that I used without any malfunction
until I purchased the new dLink card and flashed the BIOS to the newest version.

Presently I cannot use either the new dLink, or the older USR, since I can't get
past the Add Hardware wizard.

What does the HP wireless driver have to
do with this problem of a Dlink PC-Card?

Nothing.
Except that HP support asked me to install it because "it would fix my problem".
I was skeptical, but wanted to give the HP support team the benefit of the
doubt. Maybe, (I thought) the HP drivers were universal, compatible with the
dLink card and included within it the missing drivers. Obviously, that
recommendation did not help. It pushed me to give up on HP Support and to post
my problem on this newsgroup.


I want to update you all that I received on Tuesday an email from HP Support.
They seem to be following up now on my complaints in a more focussed manner, and
I hope they can finally resolve it. It seems the necessary drivers are hidden
somewhere on the original "QuickRestore" disks, and they could be trying to
figure what is the easiest way to get at thse drivers without restoring
everything to its original factory state.

Please continue to make your suggestions. On my part I promise to post the
solution if I receive it from HP.

gc

Quaoar, that was a lot of info. A special thanks for the link to
Everest Home Edition from www.lavalys.com. It is an amazing piece of
software.

Please see my responses to yours. I have interspersed my comments
within your text, to place them in context, and I deleted the older
exchange. These of course remain posted in the newsgroup.

Since the laptop has a ULI mainboard, a ULI driver is likely the
correct driver set. However, I question if the integrated chipset
driver that HP specified is correct since that should have corrected
the PCI bus problems and it did not. The problem could be then that
the board has failed or is failing or you were directed to the wrong
file.

Board has failed or failing ? There was no problem with it before I
flashed the BIOS to the latest version. Could the BIOS update cause
the MB to fail? That is not a rhetorical question, but I doubt it.

Wrong File? Well, let's see.

Get a copy of Everest Home Edition from www.lavalys.com . It will
tell you everything that can be descerned about the specifics of the
hardware. If it can identify the mainboard ID, then you can download
the exact driver from ULI support (hopefully).

This is what the Summary says about the Motherboard:

Motherboard:
CPU Type Mobile AMD Athlon XP, 1656 MHz (12.5
x 132) Motherboard Name Hewlett-Packard Presario 2100
(DC701A) Motherboard Chipset ATI Radeon IGP-320M
System Memory 448 MB (PC2100 DDR SDRAM)
BIOS Type Phoenix (05/04/05)

Motherboard ID <DMI>


I tried to use this info to get the drivers from ULI support but I
have no clue. The Uli drivers at
http://www.uli.com.tw/eng/support/drivers.php are all identified by
the letter M and 4 digits. Nothing remotely similar shows up under
the Motherboard section of the Everest reports.

But in the Chipset section I get:

[ North Bridge: ATI Radeon IGP-320M ]

North Bridge Properties:
North Bridge ATI Radeon IGP-320M

Chipset Manufacturer:
Company Name ATI Technologies
Inc.
Product Information
http://www.ati.com/products/integrated.html Driver Download
http://www.ati.com/support/driver.html

[ South Bridge: ULi/ALi M1533/1535/1543 ]

South Bridge Properties:
South Bridge ULi/ALi
M1533/1535/1543 Revision 00

Bingo! That looks like a match, but I'm flying blind here. Is that
what I am looking for ? M1535 matches a driver on the ULI website.
But hey, the driver is the same one that HP suggested? So I seem to
be going in circles, to back where I started with integrated210.zip

It is unlikely, though, that the originally installed drivers were
removed from the computer.

What exactly does that mean ? Are the drivers files, registry
entries? or both? Where do I find them?

The usual recourse for thorny problems like
this is to remove all peripheral devices, like the wireless card,

I removed it.

remove
the PCI bus in its entirety from Device Manager, reboot and let the
OS reinstall the bus and all of its subsidiary component drivers.

You mean remove the ENTIRE PCI Bus with its 10 or 11 branches and
subbranches? Should I take any specific precautions to restore what I
have if something goes wrong?

You have alternatives: restore the laptop to its out of the box
configuration with the on-board restore system
OUCH.


or from the restore CDs
that either you burned or that came with the computer.

Yes I have them.

Back up your
important files since this will reformat the boot drive.

That will take some time. The CDs are for WinXP Service Pack 1.
Does that mean I will have to redownload Service Pack 2 ?

Or, you can try installing the integrated chipset drivers from Safe
Mode. You *are* installing from an administrator's account?

Of course.

Frankly, I would restore the laptop to its original configuration.
If the same problem persists, then you know that there is a hardware
failure and can move on with HP support from that knowledge.

I hope it doesn't get to that. But maybe it will. Thank you again
Quaoar.

gc

I need to back up a bit: did or does this laptop have a built-in miniPCI
wireless card that has failed? What does the HP wireless driver have to
do with this problem of a Dlink PC-Card?

Q

 

[George Cordahi]

I just got this word from HP Support:

"I would like to inform you that, you need to
restore the notebook to factory condition using the QuickRestore CDs
which is bundled with your notebook to restore the drivers for your
notebook."

Not what I hoped to hear.

gc




George Cordahi wrote

 

[George Cordahi]

Final Comments.

Rather than follow HP's advice and use the original Quick Restore CD's, I used
the installed "System Restore" tool and restored the computer to a September
"restore point" before I ran into the missing device driver problems.

It worked.

Unfortunately, I am still getting the system freeze problems with the dLink WiFi
card, but that is another problem.

And I still don't know what event would have caused the drivers to be lost. I
still think it has something to do with flashing the BIOS to the latest version.

Thanks to everyone who responded to me on this thread.

George