missing outlook contacts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I have moved my outlook PST files from an old PC to a new one.

I can view all the old emails, contact etc and all is fine apart from ...

When I create a new email then click any of To, CC or BCC the 'Select Names'
wndow appears but there are no details of any of the contact listed within
it. even if I enter one of the names from the contact lsit it does not find
it.

Any ideas?
 
Ideas? Only the same ones posted here every day. Never hurts to read before
you post. Always hurts not to post your Outlook version. Makes answering
much more difficult. Now you have a lot more to read:
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
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