Missing Options Under 'New' when I Right-Click

  • Thread starter Thread starter David Smith
  • Start date Start date
D

David Smith

Suddenly, when I right-click on the Desktop the only options under New
are new Folder and Shortcut. There is not even the choice of a new Text
file!

I am running Win2000 with SP4 and all the latest patches. Computer is a
laptop with 512 MG RAM and 17GB of free space on the hard drive.
 
What happens if you logon as a new user? (create a new account in 'Users and
Passwords').

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
Dave said:
What happens if you logon as a new user? (create a new account in 'Users
and Passwords').
Click to expand...
The same thing: just 'New Folder' and 'Shortcut' are present, nothing
else. I created a new user called 'Test_User' with Administator
privileges to do this test.
 
Sounds like at least the \default user hive is corrupt. You might ponder
what's been done recently to the machine. Can you copy from a like machine?

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
Dave said:
Sounds like at least the \default user hive is corrupt. You might ponder
what's been done recently to the machine. Can you copy from a like machine?
Click to expand...

Thank you for your reply.

I am the only user. Nothing noteworthy has been done. On Saturday a new
program was installed but the problem did not exist after the new
installation. I have up-to-date anti-virus etc. (Kaspersky). This
problem just happened this morning. I have shut down and rebooted quite
a few times and nothing has changed. I have no access to a similar machine.

Does this problem likely cause others? So far as I can tell, the machine
is otherwise working normally.
 
These might help.

http://support.microsoft.com/kb/180257

http://support.microsoft.com/kb/301691


else;

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;[LN];292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?scid=kb;[LN];306952

Be sure to apply SP4 and these two below to your repair install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-...
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en&fa...


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
Thank you: your help is much appreciated.

The
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-...
Click to expand...
link returned that the page could not be found
Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en&fa...
Click to expand...

The link returned that the download was not available.

You have given me what I need to fix this, I think. I had suspected that
I would be reinstalling Win2000 (yet again).
 
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