Missing Installer patch file (.MSP files) for Beta FP 2003

  • Thread starter Thread starter Neil Whary
  • Start date Start date
N

Neil Whary

I think I have this problem described below, in that I
can't open Front Page Beta 2003 anymore although the
other MSO Beta Office 2003 applications such as Excel,
Word, Outlook, etc. are working fine all with the latest
refresh updates. I can't reinstall, or even remove Front
Page either. Just dead in the water with a lot of hard
disk space taken up with Front Page being inoperative.

I'd appreciate any help from the really expert MVP's on
this discussion group to suggest a fix for this problem,
and that after reviewing the posts for the past two
months searching for such a fix. Thank you for the
efforts of this group.

From what is shown on:

http://officebeta.microsoft.com/home/office.aspx?
assetid=FX010404541033

"Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem. Please contact Microsoft Product
Support for assistance."

Thanking you in advance,
Neil R. Whary
 
See if you have a folder (on your largest drive if C is not your only drive)
C:\MSOCache\All Users\<PIDNUMBER>\FILES\PFILES\MSOFFICE\OFFICE11
and the file OFFCLN.EXE
Try running it to see if it will remove prior versions

Or you may need to run the Windows Cleaner to remove prior versions
See http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--



| I think I have this problem described below, in that I
| can't open Front Page Beta 2003 anymore although the
| other MSO Beta Office 2003 applications such as Excel,
| Word, Outlook, etc. are working fine all with the latest
| refresh updates. I can't reinstall, or even remove Front
| Page either. Just dead in the water with a lot of hard
| disk space taken up with Front Page being inoperative.
|
| I'd appreciate any help from the really expert MVP's on
| this discussion group to suggest a fix for this problem,
| and that after reviewing the posts for the past two
| months searching for such a fix. Thank you for the
| efforts of this group.
|
| From what is shown on:
|
| http://officebeta.microsoft.com/home/office.aspx?
| assetid=FX010404541033
|
| "Windows Installer patch files (.MSP files) from
| previously applied Office updates are missing from the
| \Windows\Installer hidden directory on your computer. MSP
| files are stored on your computer after update
| installation completes because they need to be referenced
| for future update operations. If the files are missing
| you will not be able to apply Office updates. You may
| also be unable to uninstall Office products as a result
| of the same problem. Please contact Microsoft Product
| Support for assistance."
|
| Thanking you in advance,
| Neil R. Whary
 
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