missing header information

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a user that receives email periodically without any header
information...

lastname, firstname
________________________________
From:
To: Sent:
Subject:

all of the above is gone... it just start with the body of the text of
received emails.

thank you
r davis
 
client is on Windows xp Pro with latest Sp's
using outlook 2003 with sp's
connecting to exchange 2003


Roady said:
You might want to include some configuration information for us to work
with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
davisr65 said:
I have a user that receives email periodically without any header
information...

lastname, firstname
________________________________
From:
To: Sent:
Subject:

all of the above is gone... it just start with the body of the text of
received emails.

thank you
r davis
Click to expand...
Click to expand...
 
Do these messages show correctly when looking at it in OWA?
Are you running a virus scanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
davisr65 said:
client is on Windows xp Pro with latest Sp's
using outlook 2003 with sp's
connecting to exchange 2003


Roady said:
You might want to include some configuration information for us to work
with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
davisr65 said:
I have a user that receives email periodically without any header
information...

lastname, firstname
________________________________
From:
To: Sent:
Subject:

all of the above is gone... it just start with the body of the text of
received emails.

thank you
r davis
Click to expand...
Click to expand...
Click to expand...
 
I will try these and let you know what i find...

thank you..

Roady said:
Do these messages show correctly when looking at it in OWA?
Are you running a virus scanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
davisr65 said:
client is on Windows xp Pro with latest Sp's
using outlook 2003 with sp's
connecting to exchange 2003


Roady said:
You might want to include some configuration information for us to work
with.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user that receives email periodically without any header
information...

lastname, firstname
________________________________
From:
To: Sent:
Subject:

all of the above is gone... it just start with the body of the text of
received emails.

thank you
r davis
Click to expand...
Click to expand...
Click to expand...
 
Does this user have IE 7 on their machine?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, davisr65 asked:

| I have a user that receives email periodically without any header
| information...
|
| lastname, firstname
| ________________________________
| From:
| To: Sent:
| Subject:
|
| all of the above is gone... it just start with the body of the text
| of received emails.
|
| thank you
| r davis
 
You are thinking about the printing bug?
http://support.microsoft.com/kb/931657

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
"Milly Staples [MVP - Outlook]"
Does this user have IE 7 on their machine?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, davisr65 asked:

| I have a user that receives email periodically without any header
| information...
|
| lastname, firstname
| ________________________________
| From:
| To: Sent:
| Subject:
|
| all of the above is gone... it just start with the body of the text
| of received emails.
|
| thank you
| r davis
 
Exactly my thinking. Seeing this more and more.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Roady [MVP] asked:

| You are thinking about the printing bug?
| http://support.microsoft.com/kb/931657
|
|
|| I have a user that receives email periodically without any header
|| information...
||
|| lastname, firstname
|| ________________________________
|| From:
|| To: Sent:
|| Subject:
||
|| all of the above is gone... it just start with the body of the text
|| of received emails.
||
|| thank you
|| r davis
 
That issue -should- be isolated to printing HTML only as Outlook 2003 and
previous use the IE printing engine for HTML files. Displaying mails in
Outlook -should- not be affected.

Note that I chose my words carefully ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
"Milly Staples [MVP - Outlook]" <[email protected]>
wrote in message Exactly my thinking. Seeing this more and more.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Roady [MVP] asked:

| You are thinking about the printing bug?
| http://support.microsoft.com/kb/931657
|
|
|| I have a user that receives email periodically without any header
|| information...
||
|| lastname, firstname
|| ________________________________
|| From:
|| To: Sent:
|| Subject:
||
|| all of the above is gone... it just start with the body of the text
|| of received emails.
||
|| thank you
|| r davis
 
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