Missing folders in Outlook Express

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Guest

Has anyone experienced folders that vanish in Outlook Express?
This has happened to me twice. Both folders have been there for at least a
year, I move an email from my Inbox to the folder, go to look at the emial
later, say the next day, and the folder has vanished.
I click on Local Folders to see a list of all folders and it is not there.
What is happening and is there a way to get the lost folder back?
Please help!
Thank you.
 
LadyBee said:
Has anyone experienced folders that vanish in Outlook Express?
This has happened to me twice. Both folders have been there for at
least a year, I move an email from my Inbox to the folder, go to look
at the emial later, say the next day, and the folder has vanished.
I click on Local Folders to see a list of all folders and it is not
there. What is happening and is there a way to get the lost folder
back?
Please help!
Thank you.
Click to expand...

See
http://www.insideoe.com/problems/bugs.htm#mailgone

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Thank you so much for responding so quickly.
This said the problem could be caused by older versions of McAfee
VirusScan,which I am not using. Could Norton also cause this? Should I turn
off email scan? And if so, will I be protected from email viruses if I do?
 
In
LadyBee said:
Thank you so much for responding so quickly.
This said the problem could be caused by older versions of McAfee
VirusScan,which I am not using. Could Norton also cause this? Should
I turn off email scan? And if so, will I be protected from email
viruses if I do?
Click to expand...

Yes - it is possible and email scanning should be turned off. Your AV
software will check any executable file upon your opening or running it, so
scanning as the mail is in transition is just a reduntant and problem
causing step.
 
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