Missing files, Outlook won't open.

  • Thread starter Thread starter vic1
  • Start date Start date
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vic1

I'm trying to set up Outlook 2007 on a new laptop, (I'm familaiar with the
process), but when I've set up the email account and click 'Next', it tells
me that it can't find the personal folders file and suggests I should go to
Control Panel, double-click the Mail icon and set up a new data file. When I
do this the message is: "The Information Service is not installed"

I've run a repair on Office 2007, to no avail. Please has anyone any other
suggestions?
 
No, sorry, it doesn't - I get the same message: "This information service is
not installed"

Diane Poremsky said:
If you go to control panel, mail and click Profiles, Add, does it work?

--
Diane Poremsky [MVP - Outlook]





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vic1 said:
I'm trying to set up Outlook 2007 on a new laptop, (I'm familaiar with the
process), but when I've set up the email account and click 'Next', it
tells
me that it can't find the personal folders file and suggests I should go
to
Control Panel, double-click the Mail icon and set up a new data file. When
I
do this the message is: "The Information Service is not installed"

I've run a repair on Office 2007, to no avail. Please has anyone any other
suggestions?
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