missing file

[John B.]

I bought MS Works Suite 2002 and tried to install MS Word
therefrom. During installation, I get an error msg that
says the file msword\office1.cab is missing from the disc.
I can't skip it and go on. I assume the disc is defective
and I'm screwed. Am I right?
Thanks for any help.

 

[Suzanne S. Barnhill]

I think your problem may be addressed in the KB article "Works Suite: Error
25506 or Error 1311" at http://support.microsoft.com/?kbid=312365.

The symptoms listed are:

When you try to install Microsoft Works Suite, you may receive an error
message that is similar to one of the following:
Error 25506. Microsoft Word 2002 requires updated system files not detected
on your computer. You must install the Microsoft Office 2002 System Files
Update prior to installing Word. C:\WINDOWS\SYSTEM\ASYCFILT.DLL is version
version number when we require version 2.40.4277.1.
- or -
Error 1311. Source File Not Found CD-ROM:\OSP\1033\OSP1.CAB
where CD-ROM is the drive letter of your CD-ROM or DVD-ROM player.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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