G
Guest
I have recently lost access to my DVD-RW drive on my Gateway Pentium D PC.
Gateway chat support wants me to either do a destructive Windows re-install
(losing everything) OR install Windows to a new HD which would save data, but
still lose all applications - trying to avoid this. The drive IS recognized
by CMOS Setup (BIOS) but not by Device Manager or My Computer, etc. Removed
and reinstalled all drivers for all drives - no luck. The additional DVD Rom
DOES work. Any thoughts?
Thanks for any help.
Gateway chat support wants me to either do a destructive Windows re-install
(losing everything) OR install Windows to a new HD which would save data, but
still lose all applications - trying to avoid this. The drive IS recognized
by CMOS Setup (BIOS) but not by Device Manager or My Computer, etc. Removed
and reinstalled all drivers for all drives - no luck. The additional DVD Rom
DOES work. Any thoughts?
Thanks for any help.