Missing DVD-RW drive

  • Thread starter Thread starter Guest
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Guest

I have recently lost access to my DVD-RW drive on my Gateway Pentium D PC.
Gateway chat support wants me to either do a destructive Windows re-install
(losing everything) OR install Windows to a new HD which would save data, but
still lose all applications - trying to avoid this. The drive IS recognized
by CMOS Setup (BIOS) but not by Device Manager or My Computer, etc. Removed
and reinstalled all drivers for all drives - no luck. The additional DVD Rom
DOES work. Any thoughts?

Thanks for any help.
 
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