I have Windows XP SP3 and it was attacked by spyware some time ago. I was able to clean them out but there are some issues that it left behind. One of them is when I go to the device manager, there is nothing there in the list. I tried looking at the Universal plug and play service and when i double click it, it tells me configuration manager: the plug and play service or another required service is not available. The service however started and is automatic. Also doesn't matter which service I double click, it will tell me that message