Missing Contacts in Word 2002 compared to contacts in Outlook 2002

  • Thread starter Thread starter Paul Johnson
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Paul Johnson

When I try to print an envelope in Word using the Outlook contacts, those contacts without a fax number or email address don't show up. I need all of them to show up.
 
The address book in Word will show all of your Contacts.
How are you invoking the address book? How did you configure it?
 
Unless I'm mistaken - AB will only show contacts that have at least one
email address or fax number - those that have neither do not appear
(comes down to how the <OR> iis interpreted in the statement
"without a fax number OR email address")

If the merge was started from Word - the AB is what's used and would
result in what would appear as "missing contacts". Starting the merge
from Outlook - contacts are selected based on current view or custom
selection versus the AB.

Karl
--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com
 
Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always shows
all Contacts, as it should. If it doesn't, the OP needs to reinstall the
Word Address Book feature.
 
I have VMs with all the versions so I don't have to remember. :)

Russ is correct - assuming Paul is using Tools, Letters & Mailings,
Envelopes & Labels, he should see all addresses in his Contacts.

If he separated contacts into 2 (or more) folders, each folder needs enabled
as an address book in outlook.

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Diane Poremsky [MVP - Outlook]

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How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602

Russ Valentine said:
Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always shows
all Contacts, as it should. If it doesn't, the OP needs to reinstall the
Word Address Book feature.
 
Then I stand corrected. I did try it from Word before posting and did get
the OAB for some reason replicating the scenario described (and of course,
I can't replicate it again so will quietly meander away).

Karl
--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

Russ Valentine said:
Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always
shows all Contacts, as it should. If it doesn't, the OP needs to
reinstall the Word Address Book feature.
 
Thanks all for the suggestions. I'm using the Tools... Envelopes process and the only address book I can select from is the Outlook Contacts, which is fine. But only those contacts with a Fax number or email address are displayed.
 
Answer was already posted. The behavior you're seeing means you have not
installed the Word Address Book correctly. Remove it. Use the Office CD to
reinstall it.
 
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