Missing contacts category in pull down list

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  • Start date Start date
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Guest

Despite the fact that I have a contacts folder in my Address Book I do not
see 'Contacts' when I click 'To' when sending a new email in the
'Show Names from the' drop-down box.

How can I add this group to the list?

Many thanks
 
Post your Outlook version.
Post what you mean by "I have a Contacts Folder in my Address Book."
First you say you do. Then you say you don't. The To: button launches your
Address Book, so it can't be both ways.
Post how you configured your Outlook Address Book.
 
Outlook version is: 11.6568.6868

Under shortcuts I have a Contacts which is populated as expected.
However when I wish to send an e-mail to a member of the contact list or
distribution list via To I cannot access the Contacts from the drop down menu.

many thanks


Russ Valentine said:
Post your Outlook version.
Post what you mean by "I have a Contacts Folder in my Address Book."
First you say you do. Then you say you don't. The To: button launches your
Address Book, so it can't be both ways.
Post how you configured your Outlook Address Book.

--
Russ Valentine
[MVP-Outlook]
Zakynthos said:
Despite the fact that I have a contacts folder in my Address Book I do not
see 'Contacts' when I click 'To' when sending a new email in the
'Show Names from the' drop-down box.

How can I add this group to the list?

Many thanks
Click to expand...
Click to expand...
 
Posted here every day. You need to configure your Outlook Address Book.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Zakynthos said:
Outlook version is: 11.6568.6868

Under shortcuts I have a Contacts which is populated as expected.
However when I wish to send an e-mail to a member of the contact list or
distribution list via To I cannot access the Contacts from the drop down
menu.

many thanks


Russ Valentine said:
Post your Outlook version.
Post what you mean by "I have a Contacts Folder in my Address Book."
First you say you do. Then you say you don't. The To: button launches
your
Address Book, so it can't be both ways.
Post how you configured your Outlook Address Book.

--
Russ Valentine
[MVP-Outlook]
Zakynthos said:
Despite the fact that I have a contacts folder in my Address Book I do
not
see 'Contacts' when I click 'To' when sending a new email in the
'Show Names from the' drop-down box.

How can I add this group to the list?

Many thanks
Click to expand...
Click to expand...
Click to expand...
 
Russ,

Thanks for your advice

Best wishes

Tony

Russ Valentine said:
Posted here every day. You need to configure your Outlook Address Book.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Zakynthos said:
Outlook version is: 11.6568.6868

Under shortcuts I have a Contacts which is populated as expected.
However when I wish to send an e-mail to a member of the contact list or
distribution list via To I cannot access the Contacts from the drop down
menu.

many thanks


Russ Valentine said:
Post your Outlook version.
Post what you mean by "I have a Contacts Folder in my Address Book."
First you say you do. Then you say you don't. The To: button launches
your
Address Book, so it can't be both ways.
Post how you configured your Outlook Address Book.

--
Russ Valentine
[MVP-Outlook]
Despite the fact that I have a contacts folder in my Address Book I do
not
see 'Contacts' when I click 'To' when sending a new email in the
'Show Names from the' drop-down box.

How can I add this group to the list?

Many thanks
Click to expand...
Click to expand...
Click to expand...
 
Russ, I followed the steps you lined us to.

What if you are unable to "mark your contacts with address book"? that
selection is grayed out on my outlook 2007. also, i'm not able to delete my
Outlook Address Book when I got to Account Settings, nor am I able to add it
again. I get an error message that says I cant' add the same address book
twice.
 
Ceej said:
Russ, I followed the steps you lined us to.

What if you are unable to "mark your contacts with address book"?
that selection is grayed out on my outlook 2007. also, i'm not able
to delete my Outlook Address Book when I got to Account Settings, nor
am I able to add it again. I get an error message that says I cant'
add the same address book twice.
Click to expand...

Correct. There is a problem with Outlook 2007 that prevents removing and
re-adding the Outlook Address Book service. INstead, you must start with a
new mail profile.
 
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