Missing 2 digits on product key sticker

  • Thread starter Thread starter Clint
  • Start date Start date
C

Clint

I bought a retail of Windows Vista Ultimate from Newegg. Part of the product
key sticker is ripped off and I'm missing the last 2 digits. I don't even
know how to contact MS support because they ask for a PID and I can't find
that on the box or anything. All I have is the disks, Certificate of
Authenticity, and the product key with 2 missing digits. What do I do?
 
Hi,

Contact Newegg and tell them the package is damaged and that you did not
recieve a full Product key. They need to replace it. If they do not, then
contact your credit card company and have the payment withheld.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Clint said:
I bought a retail of Windows Vista Ultimate from Newegg. Part of the product
key sticker is ripped off and I'm missing the last 2 digits. I don't even
know how to contact MS support because they ask for a PID and I can't find
that on the box or anything. All I have is the disks, Certificate of
Authenticity, and the product key with 2 missing digits. What do I do?
Click to expand...


Contact NewEgg and arrange exchange your purchase for one in an
undamaged package.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
Clint said:
Well I got it online so it shipped to me, and Newegg doesn't take software
returns.
Click to expand...


They sent you damaged goods. It's their responsibility to make good on
your purchase, not Microsoft's.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
The key is inside the hard plastic case. If it is damaged it was Microsoft
that damaged it.
That said, NewEgg is top notch at handling RMA's
 
John said:
The key is inside the hard plastic case. If it is damaged it was
Microsoft that damaged it.
Click to expand...


Ah! Thanks for enlightening me. (I haven't purchased a retail package
in years.)


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
--
you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me
 
In message <[email protected]>
johnsonnn said:
you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me
Click to expand...

How would emailing you help?
 
What to do? Of course you did contact Newegg?

johnsonnn said:
--
you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me
Click to expand...
 
Back
Top