M
makk4777
--------------
From: Christopher Albin Edmonds
([email protected])
Subject: QMS 6110GN-who has a bad experience?
Newsgroups: comp.periphs.printers
Date: 2003-01-27 17:50:02 PST
hi- we have a Minolta-QMS 6110GN in my office, loaded with several
options
including additional paper tray, internal hard disk, lots of RAM, etc.
We
also have the service contract on it (performed by IBM actually)
We have had nothing but problems with it, the print quality has been
horrid, and we have had one problem in particular, where any area of
solid color (even a small area) tends to be very blotchy and
inconsistent.
Basically, this makes most color prints look like crap. We have also
noticed that the consumables finish MUCH quicker than they are rated
for, which is a big deal when the toner carts cost several hundred
dollars a pop. Interface is also a little flakey, often have to power
cycle the printer to get it to respond to network jobs. I should
point out that our use of the printer is fairly light- right now
it only has about 2000 faces printed total.
The service guy changed every part he could think of, sometimes the
performance would improve for a little bit but then it would go back
to been spotty.
IN ADDITION, Minolta actually shipped us a BRAND NEW printer after the
first one refused to behave (maybe six months into its life), that
new printer which is now a little less than a year old has the
IDENTICAL issues as the old one. This leads me to think that this is
a serious lemon model, a very expensive one at that.
I am wondering if other people have had similar issues with this
model, as I am considering taking what steps to take to rectify
this problem, including returning the thing to Minolta.
----------------------------
Wow, this is EXACTLY our sob story, except that Minolta refused to
extend the
warranty longer than a year from the date of purchase,
even though we never had a 100% working printer, and even though they
sent us
a replacement machine 4 months after the purchase. We had bought
this thing as our primary printer, and was our only option during an
intensive period of need for printing, so we had to endure the bad
quality.
The tech support people were also rude. This model is a lemon...and
an expensive one. We are going through
K toner at ten times the rated rate, and most of the time the quality
is
blotchy and streaky. We will NEVER again do business with Minolta,
except
to buy their ridculously expensive cartridges through third parties
until
we can get enough funding to be able to put this thing out of its
misery.
From: Christopher Albin Edmonds
([email protected])
Subject: QMS 6110GN-who has a bad experience?
Newsgroups: comp.periphs.printers
Date: 2003-01-27 17:50:02 PST
hi- we have a Minolta-QMS 6110GN in my office, loaded with several
options
including additional paper tray, internal hard disk, lots of RAM, etc.
We
also have the service contract on it (performed by IBM actually)
We have had nothing but problems with it, the print quality has been
horrid, and we have had one problem in particular, where any area of
solid color (even a small area) tends to be very blotchy and
inconsistent.
Basically, this makes most color prints look like crap. We have also
noticed that the consumables finish MUCH quicker than they are rated
for, which is a big deal when the toner carts cost several hundred
dollars a pop. Interface is also a little flakey, often have to power
cycle the printer to get it to respond to network jobs. I should
point out that our use of the printer is fairly light- right now
it only has about 2000 faces printed total.
The service guy changed every part he could think of, sometimes the
performance would improve for a little bit but then it would go back
to been spotty.
IN ADDITION, Minolta actually shipped us a BRAND NEW printer after the
first one refused to behave (maybe six months into its life), that
new printer which is now a little less than a year old has the
IDENTICAL issues as the old one. This leads me to think that this is
a serious lemon model, a very expensive one at that.
I am wondering if other people have had similar issues with this
model, as I am considering taking what steps to take to rectify
this problem, including returning the thing to Minolta.
----------------------------
Wow, this is EXACTLY our sob story, except that Minolta refused to
extend the
warranty longer than a year from the date of purchase,
even though we never had a 100% working printer, and even though they
sent us
a replacement machine 4 months after the purchase. We had bought
this thing as our primary printer, and was our only option during an
intensive period of need for printing, so we had to endure the bad
quality.
The tech support people were also rude. This model is a lemon...and
an expensive one. We are going through
K toner at ten times the rated rate, and most of the time the quality
is
blotchy and streaky. We will NEVER again do business with Minolta,
except
to buy their ridculously expensive cartridges through third parties
until
we can get enough funding to be able to put this thing out of its
misery.