T
Tait
I have recently purchased a Minolta 5400 film scanner. Installed it
on a functioning Win2k machine running an AMD athalon processor and
756k ram. The Minolta is hooked up using a firewire card and asside
form my ipod is the only other device currently hooked up to the
computer. I have used the scanner and the minolta scanning software
for about a month and have never had any problems. I recently, based
on a lot of research and suggestions from groups like these, decided
to upgrade to Silverfast AI, which I purchased from the company and
received two days ago. I had tested and successfully used the demo
version of the software and decided that I love the control of the
software and parted with my hard earned cash to pay for it. I have
installed the version that came with the CD and even updated to the
latest version "revision 5" (as of 79/04) by downloading from
Silverfasts site.
The problem is: I can complete scans at most resolutions however, I
can not complete a scan at 5400 dpi! When I do the final scan, after
only scanning approximately 1/16th of the whole image, the scanner
stops moving the slide holder. Silverfast's software however
continues to scan and displays a grey box in the thumbnail image
preview, rather than the image that is supposed to be scanned.
Finally when it gets to about 98% complete the whole thing pauses
indefinitely. I've let it sit for 15 minutes hoping that if will
finish and display the full image, but it never does. Invariably i
must force quit photoshop and eject the slide holder.
Scanning at full resolution is really the only option for me, as I am
printing above 11 x 14", usually 20 x 16 or 24 x 20.
The minolta software still functions properly and can scan at full
resolution, however, I would much prefer to use the Silverfast
software 1. because I paid for it and 2. the color correction tools
are much more intuitive and comprehensive.
I have been on the phone with Silverfast's tech support all day and
they can't help me, they have forwarded my problem on to their R&D
team but who knows when I'll hear back from them.
Anyone have any ideas, or experienced problems like this? Any
direction or assistance would be GREATLY appreciated.
Thanks
on a functioning Win2k machine running an AMD athalon processor and
756k ram. The Minolta is hooked up using a firewire card and asside
form my ipod is the only other device currently hooked up to the
computer. I have used the scanner and the minolta scanning software
for about a month and have never had any problems. I recently, based
on a lot of research and suggestions from groups like these, decided
to upgrade to Silverfast AI, which I purchased from the company and
received two days ago. I had tested and successfully used the demo
version of the software and decided that I love the control of the
software and parted with my hard earned cash to pay for it. I have
installed the version that came with the CD and even updated to the
latest version "revision 5" (as of 79/04) by downloading from
Silverfasts site.
The problem is: I can complete scans at most resolutions however, I
can not complete a scan at 5400 dpi! When I do the final scan, after
only scanning approximately 1/16th of the whole image, the scanner
stops moving the slide holder. Silverfast's software however
continues to scan and displays a grey box in the thumbnail image
preview, rather than the image that is supposed to be scanned.
Finally when it gets to about 98% complete the whole thing pauses
indefinitely. I've let it sit for 15 minutes hoping that if will
finish and display the full image, but it never does. Invariably i
must force quit photoshop and eject the slide holder.
Scanning at full resolution is really the only option for me, as I am
printing above 11 x 14", usually 20 x 16 or 24 x 20.
The minolta software still functions properly and can scan at full
resolution, however, I would much prefer to use the Silverfast
software 1. because I paid for it and 2. the color correction tools
are much more intuitive and comprehensive.
I have been on the phone with Silverfast's tech support all day and
they can't help me, they have forwarded my problem on to their R&D
team but who knows when I'll hear back from them.
Anyone have any ideas, or experienced problems like this? Any
direction or assistance would be GREATLY appreciated.
Thanks