Microtek Scanner "can't find scanner" and continually scanning

  • Thread starter Thread starter Liesl
  • Start date Start date
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Liesl

I have a ScanMaker 9600 XL that is not being recognized by my computer.
I have tried reinstalling the ScanWizard (v. 3.09) software as well as
the SCSI driver, to no avail. I even tried a brand new cable. Nothing.
The other weird thing is that the scanner scans back and forth
continually when I turn it on and won't stop until I turn off the
power.

The scanner worked before on this same computer and operating system
(Win XP, no SP2) but after we moved everything went to hell in a
handbasket. I am starting to think that maybe the scanner was damaged
during the move, as I read that the scanner will become unrecognizable
if it is damaged.

This seems like a common problem but I have yet to find a solution that
works for me. Help?
 
Liesl said:
I have a ScanMaker 9600 XL that is not being recognized by my computer.
I have tried reinstalling the ScanWizard (v. 3.09) software as well as
the SCSI driver, to no avail. I even tried a brand new cable. Nothing.
The other weird thing is that the scanner scans back and forth
continually when I turn it on and won't stop until I turn off the
power.

The scanner worked before on this same computer and operating system
(Win XP, no SP2) but after we moved everything went to hell in a
handbasket. I am starting to think that maybe the scanner was damaged
during the move, as I read that the scanner will become unrecognizable
if it is damaged.

This seems like a common problem but I have yet to find a solution that
works for me. Help?
Click to expand...

What about ASPI? XP must have to find SCSI scanners.
http://download.adaptec.com/software_pc/aspi/aspi_471a2.exe

Install instructions are on this page.
http://www.adaptec.com/worldwide/su...cat=/Product/ASPI-4.70&filekey=aspi_471a2.exe
 
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