G Guest Jan 21, 2004 #1 Each time I try to access Microsoft Word, I get the message that Microsoft needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
Each time I try to access Microsoft Word, I get the message that Microsoft needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
J Jupiter Jones [MVP] Jan 21, 2004 #2 Try uninstalling/reinstalling Microsoft Word. Otherwise you are better off taking this to a Word newsgroup: http://aumha.org/nntp.htm -- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp http://www3.telus.net/dandemar/ Knight said: Each time I try to access Microsoft Word, I get the message that Click to expand... Microsoft needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
Try uninstalling/reinstalling Microsoft Word. Otherwise you are better off taking this to a Word newsgroup: http://aumha.org/nntp.htm -- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp http://www3.telus.net/dandemar/ Knight said: Each time I try to access Microsoft Word, I get the message that Click to expand... Microsoft needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
C Crafty Outlaw Jan 22, 2004 #3 Try deleting normal.dot. It may be corrupted. Just search for all occurrences and delete them. This file will be rebuilt when you start Word. Dan Knight said: Each time I try to access Microsoft Word, I get the message that Microsoft Click to expand... needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
Try deleting normal.dot. It may be corrupted. Just search for all occurrences and delete them. This file will be rebuilt when you start Word. Dan Knight said: Each time I try to access Microsoft Word, I get the message that Microsoft Click to expand... needs to shut down. This just started. I hae tried updates but that didn't work. Can anyone help?
