Microsoft Word

  • Thread starter Thread starter cheryl
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cheryl

I recently had to reinstall Windows XP on my Dell
computer because of a "bug". When I went to reinstall my
Word program I was asked for a product Key #. I assumed
it was the # on the sticker on the side of my computer,
but a Dell Tech told me that was not the correct #. He
said there was supposed to be another product key number
on the sleeve of the install disc, but there is NOT. I
kept everything and there is no other number. The Dell
Tech guy told me to contact Microsoft and see if I could
obtain a generic # for the re install. Can anybody help
me with this situation? I use Word for work I do at home
and can not afford to buy it again.

thanking you in advance
 
There is no such thing as a "generic # for Microsoft Word".
If your Dell computer came with Microsoft Word preinstalled,
they must provide you with a replacement Product Key.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I recently had to reinstall Windows XP on my Dell
| computer because of a "bug". When I went to reinstall my
| Word program I was asked for a product Key #. I assumed
| it was the # on the sticker on the side of my computer,
| but a Dell Tech told me that was not the correct #. He
| said there was supposed to be another product key number
| on the sleeve of the install disc, but there is NOT. I
| kept everything and there is no other number. The Dell
| Tech guy told me to contact Microsoft and see if I could
| obtain a generic # for the re install. Can anybody help
| me with this situation? I use Word for work I do at home
| and can not afford to buy it again.
|
| thanking you in advance
 
Look on the booklet that came with the OEM Word. The product key is on the
front of the booklet, not on the CD sleeve.
 
There should be a package which contains some of the ms programs that came
preinstalled when you purchased it this is where the product key should be
 
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